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Final Progress Report: Identification and Dissemination of Best Practices for Patient-Centered Care (pdf file)
www.ahrq.gov/sites/default/files/2024-07/aboumatar-report.pdfJanuary 01, 2024 - teams, charge nurses, senior leaders). 2. … Interventions Intervention Description Post-discharge phone calls • Castle Medical Center: Calls are conducted registered … nurses (RNs); nursing managers/directors have to make at least five calls per week; and emergency … New team member roles • Massachusetts General Hospital: Created an ‘attending nurse role’. … Please comment below on who performs this (e.g. primary nurse, charge nurse, or others), round frequency -
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docxJune 02, 2025 - Nursing 1 Advanced Practice Nurse (NP, CRNA, CNS, CNM) 2 Licensed Vocational Nurse (LVN), Licensed … Practical Nurse (LPN) 3 Patient Care Aide, Hospital Aide, Nursing Assistant 4 Registered Nurse (
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Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence (pdf file)
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdfAugust 01, 2017 - Health Plan Offers Nurse Advice Line in Spanish Health plans can also take steps to ensure that their … care organization, developed and aggressively marketed a 24-hour bilingual (English and Spanish) nurse … Eight bilingual registered nurses staff the line, which replaced a traditional advice line where nurses … After Molina introduced its bilingual nurse advice line, calls from Spanish- speaking members increased … Source: AHRQ Health Care Innovations Exchange. 24-Hour, Bilingual Nurse Line Provides Advice and Interpreter -
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docxJune 02, 2025 - Engagement We work as a team to make sure you get the best care Your health care team includes you, doctors, nurses … If you or your family needs to talk to a doctor at any time, please let your nurse know. … Nurse shift changes occur when nurses who are going off duty share information about you with nurses … Your nurses will change shifts between [7 and 7:30 a.m.] and [7 and 7:30 p.m.].
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www.ahrq.gov/patient-safety/settings/hospital/resource/pressureinjury/workshop/guide4.htmlOctober 01, 2017 - It instituted a 1-year residency program for new-graduate registered nurses (RNs) to provide support … A 9-week preceptorship with floor nurses to build skills. … Good communication needs to occur among staff at all levels: Within the unit (among nurses, nurse … Give nurses access to dressings when wound staff are unavailable. … and nurse assistants.
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Reducing Unecessary Urinary catheter Use in the Emergency Department: How to Implement the Process (ppt file)
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/integrating-teamwork-tools-cusp-efforts.pptJune 02, 2025 - insertion techniques Culture change (CUSP): Teamwork and communication amongst frontline staff Identify nurse … Safety Issue) DESC Script Collaboration CUSP: CAUTI * CAUTI Example CAUTI Scenario An ED nurse … The nurse knows that the patient does not need a catheter and that there are alternatives that would … Despite concerns, the nurse places the catheter because the physician made it clear that the family wants … The nurse notices this but does not move the bag. -
www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/overviewhandouts4.htmlDecember 01, 2017 - Multidisciplinary Team Members To Serve as the Change Team The change team consists of a change team champion, nurse … Two team leaders may co-lead project activities; one is a nurse and the second can be from nursing or … Ad hoc team members include wound care staff, staff educator, physicians, nurses, and rehabilitation … identify problems in, for example, CNA documentation completeness and may find it necessary to have the nurse … Likely champions for each nursing unit are the nurse managers, with backup support by the QI department
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/urinary-catheter-insertion-notes.docxApril 01, 2022 - The nurse does not get another catheter but instead continues to insert the “dirty” catheter. … Registered nurses (RNs) are responsible for maintenance of indwelling urinary catheters, but unlicensed … If an unlicensed provider is inserting a urinary catheter, the registered nurse must verify that the … Having a nurse expert or champion to lead the rounds helps. … Frequently, this team consists of leaders and staff nurse representation.
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www.ahrq.gov/sites/default/files/2024-01/hall1-report.pdfJanuary 01, 2024 - Interviews were conducted with nurses (39% of interviews), resident physicians (32%), attending physicians … 7P20HS017111-02 Through the 1180 interviews, 263 reports of nonideal care events were generated (53% by nurses … representing both the Internal Medicine and Emergency Medicine services; inpatient and ED pharmacists; nurses … 6 ED Nurse prepares abx for administration Step 7 ED Nurse locates patients in the ED Step … 9 ED Nurse checks patient allergies Step 10 ED Nurse administers antibiotic to patient Step
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-antepart-hemorrhage.htmlJuly 01, 2023 - Clinical Context The facilitator provides the clinical context to person in the role of nurse. … This can be done using a verbal report and handoff from one nurse to another nurse during change of shift … Expected behavior/performance (not in any particular order): Nurse introduces self to the patient … Nurse calls for additional help, provider, or rapid response team. … Nurse calls for additional help, provider, or rapid response team.
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Transcript-Speaking-Up (doc file)
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/transcript-speaking-up.docMay 01, 2017 - The nurse notices that the surgeon has contaminated the sleeve of his gown. … Nurse: “Excuse me, Dr. Jones. … Nurse: “No, really, Dr. … Nurse: “I’m sorry, Dr. Jones, but this is a safety issue. -
www.ahrq.gov/sites/default/files/2024-09/segall-report.pdfJanuary 01, 2024 - Participants were 15 remote telemetry technicians and 27 nurses from cardiac units (e.g., cardiothoracic … that it only represents time to identify an arrhythmia; it does not reflect time to then alert the nurse … 3 State correct problem 4 Print rhythm strips 1 Send one strip to the patient’s nurse 1 Document the … 3 State correct problem 4 Print rhythm strips 1 Send one strip to the patient’s nurse 1 Document the … Fostering synergy: A nurse-managed remote telemetry model. Critical Care Nurse 2007;27:22-33. 8.
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www.ahrq.gov/hai/tools/clabsi-cauti-icu/overcome/culture.htmlApril 01, 2022 - Making It Work – Overcoming the "Just in Case" Mindset (PDF, 269.6 KB) Making It Work – Empowering Nurses … To Implement Nurse-Driven Protocols for Reducing CAUTI in the ICU Setting (PDF, 249.7 KB) Making … 40.5 MB, 22:05 minutes; Transcript , PDF, 318.2 KB) Audio interview with Pat Posa – How To Empower Nurses … To Effectively Implement a Nurse-Driven Protocol for Removing Urinary Catheters, Including How To Obtain … YouTube embedded video: https://www.youtube-nocookie.com/embed/DQ9AwEWaLF4 Video – Empowering Nurses
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.htmlNovember 01, 2019 - It states what the nurse or other provider has assessed based on the background information, patient … The nurse identified herself and the reason she was calling. … The nurse provided the background of the deep vein thrombosis (DVT) diagnosis and all current labs. … The recent assessment of the patient has led the nurse to call the physician with her concerns. … The recommendation was initiated by the nurse for additional labs, and a plan was discussed for future
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_checklist_version_Final.pdfOctober 01, 2016 - A doctor will ask a nurse to check on a resident more often and encourage drinking for up to a few days … The doctor will request that nurses check often to see how he or she is feeling, take his/her temperature … A doctor may ask a nurse to check on a resident more often and encourage drinking for up to a few days … aware of them so that you and your family member can report any changes in how he or she feels to a nurse … think your family member may be experiencing any of these side effects—or just feels different—let a nurse
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_checklist_version_Final.docxOctober 01, 2016 - A doctor will ask a nurse to check on a resident more often and encourage drinking for up to a few days … The doctor will request that nurses check often to see how he or she is feeling, take his/her temperature … A doctor may ask a nurse to check on a resident more often and encourage drinking for up to a few days … aware of them so that you and your family member can report any changes in how he or she feels to a nurse … think your family member may be experiencing any of these side effects—or just feels different—let a nurse
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/improving-communication-guide.docxSeptember 01, 2022 - Nurses and physicians may approach communication differently. … For example, nurse satisfaction with nurse-physician communication is associated with a communication … Physicians reported satisfaction when nurses communicated their input on patient care. … What does the nurse or medical assistant mean by “sick” or “right away”? … In this example, the medical assistant or nurse should ask clarifying questions on the phone call with
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k.htmlMay 01, 2017 - Members –
- Administrator/Manager – - Anesthesiologist/Certified Registered … Nurse Anesthetist – - Circulating Nurse – - Scrub Technician … – - Anesthesia Technician – - Pre-op/Post-Anesthesia Care Unit Nurse -
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/observation/observation.pptxMay 01, 2017 - of a Data Sheet Used To Guide an Observation Key: ID: Identity DOB: Date of birth CRNA: Certified registered … nurse anesthetist IVATB: Intravenous antibiotics MD: Doctor of medicine RN: Registered nurse ST: Surgery
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4a.htmlOctober 01, 2014 - Some interventions might seem appealing (e.g., sending a nurse care manager to the home of every member … At Level One, members receive educational mailings and access to the nurse call line and audio health … A patient at this level receives a call from a nurse care manager at weeks 6 and 26. … States can use several techniques to coordinate provider and member interventions: Station nurse … Provide patient registries to nurse care managers and providers. Work with office staff.
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