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81. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
    September 01, 2011 - In the last 6 months, during any of your visits, did you try to find a nurse or aide for any reason … In the last 6 months, how often were you able to find a nurse or aide when you wanted one? … Was it because the nurses or aides either didn’t help or made him or her wait too long? … 1 Never 2 Sometimes 3 Usually 4 Always Your Experience With Nurses & Aides 25. … In the last 6 months, did you want to get information about your family member from a nurse or an aide

82. Open Communication, Involvement in Quality Improvement Reduces Burnout Among Nurses, Study Finds | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/news/newsletters/e-newsletter/845.html
    January 01, 2023 - Open Communication, Involvement in Quality Improvement Reduces Burnout Among Nurses, Study Finds Open … communication among nurses and greater involvement in quality improvement efforts were related to not … In the study, published in the Journal of Pediatric Nursing , researchers surveyed nurses at an urban … Nurses who had more confidence in patient experience measurement, received frequent patient experience … Articles featured this week include: Sources of nurse-sensitive inpatient safety improvement .

83. CAHPS Nursing Home Survey: Family Member Instrument (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
    September 01, 2011 - In the last 6 months, during any of your visits, did you try to find a nurse or aide for any reason? … In the last 6 months, how often were you able to find a nurse or aide when you wanted one? … Was it because the nurses or aides either didn’t help or made him or her wait too long? … Was it because the nurses or aides either didn’t help or made him or her wait too long? … In the last 6 months, did you want to get information about your family member from a nurse or an aide

84. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/patient-safety/reports/engage.html
    October 01, 2021 - Patient Safety Foundation, Institute for Patient- and Family-Centered Care, American Association of Nurse … Practitioners, National Nurse-led Care Consortium, Prince George's County Department of Health, Capital

85. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
    March 01, 2020 - of members believing that their provider always/usually listens carefully. 7 Health Plan Offers Nurse … managed care organization, developed and aggressively marketed a 24-hour bilingual (English and Spanish) nurse … Eight bilingual registered nurses staff the line, which replaced a traditional advice line where nurses … After Molina introduced its bilingual nurse advice line, calls from Spanish-speaking members increased … Source: AHRQ Health Care Innovations Exchange. 24-Hour, Bilingual Nurse Line Provides Advice and Interpreter

86. TeamSTEPPS Module 6: Mutual Support (Instructor Guide) (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
    February 19, 2014 - A nurse passing by the room hears the call- out. … ASK: • What should the nurse say in this situation? … delivering the Two-Challenge Rule within your institution and to obtain buy-in from all involved (e.g., nurses … – The nurse was unc om fortable with the late decelerations. … The nurse receives the order from the resident on call.

87. Selected Best Practices and Suggestions for Improvement (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4g_combo_psi10-postopmetaderangement-bestpractices.pdf
    May 20, 2016 - Systems of Care Introduction: Essential First Steps • Engage key procedural personnel, including nurses … and hypoglycemia (rapid heart rate, sweating, confusion, disorientation, etc.).5 • Ensure that the nurse … specifications_manual_for_national_hospital_inpatient_qua lity_measures/ Staff Required • Physicians and other providers, nurses … Communication • Detailed communication between the provider, pharmacist, nurse, and patient (including … • Communication between patient, provider, nurse, and diabetes educator regarding patient education

88. Tool: DESC | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
    July 01, 2023 - DESC's use is illustrated in the conflict scenario below: A nurse feels that a patient has abdominal … The nurse receives the order from the resident on call.

89. How To Implement the Fall Prevention Program in Your Organization
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
    November 20, 2014 - . ‹#› 11 Unit Team A Unit Team is composed of those who provide daily direct care: Nurse Nurse … Within the unit – among nurses, nurses and assistants, nurses and physicians, and nurses and patients

90. Child Hospital Survey (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - Is your child able to talk with nurses and doctors about his or her health care? … During this hospital stay, how often did your child’s nurses listen carefully to your child? … During this hospital stay, how often did your child’s nurses listen carefully to you? … A provider in the hospital can be a doctor, nurse, nurse practitioner, or physician assistant. … As a reminder, a provider in the hospital can be a doctor, nurse, nurse practitioner, or physician

91. Module 4: How To Implement the Fall Prevention Program in Your Organization—Training Guide | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
    October 01, 2017 - day, and then two or more nurses implement the new practice for 1 or 2 days. … It planned a 1-year residency program for new-graduate nurses to help retain new-hire graduate nurses … The new-graduate nurse program is usually a class of 30 RNs. … a nurse specialty that this hospital doesn’t have. … It needs to occur: Within the unit (among nurses, nurses and assistants, nurses and physicians, etc

92. Pressure Ulcer Prevention Toolkit (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/putoolkit_module4_tools.docx
    January 01, 1995 - The 47-item test was developed by Pieper and Mott in 1995 to examine the knowledge of nurses on pressure … Nurses’ knowledge of pressure ulcer prevention, staging, and description. … Wound care team[footnoteRef:1] [1: May be large or small group that includes nurses and/or physicians … between medical staff, wound team, and unit staff for pressure ulcer practice Certified Wound Care Nurse … · Checks skin each time person is turned or cleaned or bed is changed · Reports any skin issues to nurse

93. Fall Prevention Toolkit (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_tools.docx
    August 03, 2017 - CNA Reports any new fall risks to nurse. Keeps environment around bed clutter free. … Treating medical provider (e.g., physician, nurse practitioner, physician assistant) Reviews needs for … Patient educator Works with nurse to provide appropriate educational materials and teaching to patients

94. URINARY CATHETERIZATION – Sample Policy (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide-appendix-b.docx
    April 24, 2015 - However, if the patient’s nurse does not deem the urinary catheter meets the indications for placement … , the patient’s nurse should question the need. … Nursing personnel should evaluate the patient’s performance and reinforce positive behaviors.

95. Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/research/publications/search.html?page=1
    September 01, 2022 - September 2022 Publication Number: 22-0058 Reinforcing the Value and Roles of Nurses … in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders and Educators Diagnostic Safety … Issue Brief #10: This issue brief describes pragmatic approaches for nurse educators and leaders to … convey the urgent need to improve diagnosis among their nurses and care teams and to guide nurses to … 2022 Publication Number: 22-0026-3-EF Distributed Cognition and the Role of Nurses

96. Strategy 2: Communicating to Improve Quality | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
    December 01, 2017 - - Brochure that describes four tips for patients to be partner in their care: (1) tell doctors and nurses … about their health, (2) check to see if they understand what doctors and nurses say, (3) ask questions … Communication Training – PowerPoint presentation for communication training that can be co-led by a physician, nurse … , and patient and family advisors, for a group of physicians, nurses, and other professionals … Strategy 1: Working With Patients and Families as Advisors Strategy 3: Nurse Bedside Shift Report

97. Fall Prevention Toolkit (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
    November 16, 2011 - therapists Prescribing Clinicians Physicians (e.g., hospitalist) Other providers (e.g., nurse … Any hospital employee who enters patient rooms 3E – Clinical Pathway for Safe Patient Handling Nurse … * Staff nurses 3G – STRATIFY Scale for Identifying Fall Risk Factors* Staff nurses 3I – Medication … X X X X X X Nursing assistants X X X X X Nurse … Physical therapist X Prescribing Clinicians Nurse

98. PBRN Registry Search | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/ncepcr/communities/pbrn/registry/index.html
    March 25, 2024 - medicine, pediatrics, nursing and/or other specialties) (62) Nursing Network (at least 75% are nurses … Family Medicine Clinicians) Network Status: Established State: Missouri American Association of Nurse … pediatrics, nursing and/or other specialties) Network Status: Established State: New York Clinical Nurse … Leader Research Collaborative Acronym: CNLRC Network Type: Nursing Network (at least 75% are nurses

99. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Part II (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
    January 01, 2023 - , Assistant Director/Assistant Manager, Minimum Data Set (MDS) Coordinator/Resident Nurse Assessment … : Registered Nurse (RN), Licensed Practical Nurse (LPN), Wound Care Nurse • Nursing Assistants/Nursing … Practitioner, Clinical Nurse Specialist, Physician Assistant • Support Staff: Drivers, Food Service … SOPS Composite Measures Admin/ Manager Admin Support Staff Direct Care Staff Licensed Nurse … SOPS Composite Measure Admin/ Manager Admin Support Staff Direct Care Staff Licensed Nurse

100. Research on Improving Patient Experience | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/quality-improvement/research/index.html
     March 01, 2024 - Research Team: RAND The impact of nurse care coordination on patient experience Aim/Purpose … : The research team evaluated the impact of a nurse care coordinator program on patients' health and … Key Findings from Initial Study: Nurses who had more confidence in patient experience measurement, … More open communication among nurses (e.g., about possible problems with care) and unit-level teamwork … Associations of Pediatric Nurse Burnout with Involvement in Quality Improvement.