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21. Assembleteam (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
    August 24, 2012 - This individual will: · Be a frontline provider—a staff nurse, nurse manager, nurse educator, or physician … For example, the nurse opinion leader can serve as the representative for all unit nurses on the CUSP … of the unit nurses at CUSP team meetings. … The nurse manager supports CUSP activities by communicating the CUSP team’s needs to the unit nurses. … contact for the unit nurses and helps empower the unit nurses throughout the initiative.

22. Communication-Facilitator-Guide (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
    June 01, 2021 - The wound care nurse and a nurse from the unit work together to assess a resident’s wounds, change the … The nurse says, “I’m the nurse for Mrs. N, a resident on ward B. … Using her SBAR tool, the nurses states: “Hi Dr. K, I am calling about one of the residents. … This nurse usually works only on the weekends. … No one knew anything about her concerns—they were not passed along by the nurses or by the covering provider

23. Bckgrndqiteam (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/bckgrndqiteam.doc
    August 07, 2012 - Director Hospital Patient Safety Officer or Chief Quality Officer Nurse … Champion Nurse Educator Nurse Manager Nurses

24. Leveraging Cultural Change to Reduce Urinary Catheter Use | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
    December 01, 2017 - Intensivists Nurse Manager MD Director Nurses Image: Cartoon of a yellow schoolbus with the words … Medical Director Nurse Manager Nurses Intensivists Others Slide 14 Three Levels of Organizational … Nurse Med calls back to the ED 20 minutes later and asks for Nurse ED. … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?

25. TeamSTEPPS Specialty Scenarios: Neonatal ICU (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/neonatalicu.pdf
    March 19, 2014 - Scenario 44 Appropriate for: Neonatal ICU Setting: Hospital At approximately 2100, the NICU nurse … Two hours later, the nurse contacts the resident and again expresses her concern that the baby “just … The resident reassures the nurse and says he thinks the baby is fine. … The nurse asks that the attending physician be called, but the resident refuses. … room and, without assessing the patient or learning the history, begins calling out orders to the nurses

26. Describe How a Plan or Provider Can Influence a Quality Measure | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/translate/labels/describe.html
    January 01, 2023 - sensitive,” which means that performance on the measure is strongly influenced by the care delivered by nurses … When it was explained that nurses are responsible for checking on the central line and keeping it clean … and germ-free, they accepted that the nurse did indeed have influence over the measure. … When a patient is admitted to the hospital, a nurse assesses the condition of the patient's skin and … To ensure that nurses have the necessary knowledge for skin assessment and intervention they attend a

27. Strategy 4: IDEA Discharge Planning (Tool 2b) (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 20, 2011 - During your hospital stay, your doctors and nurses will make sure to answer your questions and address … Repeat these instructions back to the doctor or nurse in your own words. … Write down what your doctors and nurses say. Ask questions again until you understand the answers. … going home before you are ready, call [insert name] at [phone number]. :: 14 1 :: · My doctors or nurses … Ask your doctor or nurse how others can help you recover.

28. Event Investigation and Analysis Guide: Appendix B | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apb.html
    August 01, 2022 - #1 Charge nurse Nurse #2 RN CNA X Nursing tech Manager MS Manager Pertinent Interview … The charge nurse usually doesn’t take patient assignments; however, the emergency department was on bypass … Nurse #1 and Nurse #2 both said they were speaking to the tech at the same time while she was passing … The CNA referred to both of the patients as "your patient" when providing each nurse with results. … There was an opportunity to ask a clarifying question of the tech and nurses about patient identification

29. Strategy 4: IDEA Discharge Planning (Tool 2b) (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - During your hospital stay, your doctors and nurses will make sure to answer your questions and address … ] • Write down what your doctors and nurses say. … before you are ready, call [insert name] at [phone number]. 13 :: :: 2  My doctors or nurses … Ask your doctor or nurse how others can help you recover. …  My doctors or nurses answered questions that are important to me and my family.

30. CAHPS American Indian Survey (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
    March 04, 2009 - Do you have a primary doctor or nurse? 1|_| Yes 2|_| No  If No, go to #29 on page 6 13. … How long has this person been your primary doctor or nurse? … Which one of the following clinics do you go to when you see your primary doctor or nurse? … primary doctor or nurse possible, what number would you use to rate your primary doctor or nurse? … | 10 Best primary doctor or nurse possible Getting Needed Care 29.

31. Background Quality Improvement Team Information Form | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/hai/cusp/toolkit/bckgrnd-qi-team.html
    December 01, 2012 - Defects Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse … Insert Unit Type> Director     Hospital Patient Safety Officer or Chief Quality Officer     Nurse … Champion     Nurse Educator     Nurse Manager     Nurses on team (list all)     Physicians on team (list all)    

32. Strategy 2: Communicating to Improve Quality (Tool 2) (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
    February 24, 2011 - information about your health Make sure your health care team is aware of any concerns Tell a doctor or nurse … if they notice a change in your condition Find a nurse when help is needed urgently Tell us who you … After your doctor or nurse tells you something, try saying, “Let’s make sure I have this right” and then … It is helpful to write down what the doctors and nurses tell you. … If you are worried about taking any medicine for any reason, tell your doctor or nurse before you take

33. TeamSTEPPS Mutual Support Module 4
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-4-slides.pptx
    February 28, 2022 - The nurse calls out the vital signs while the physician continues to monitor the rhythm. … A nurse passing by the room hears the call-out. How would you offer task assistance? … Before the patient is discharged, the nurse checks the patient’s vitals one last time. … The nurse finds it unusual that the blood pressure and heart rate are substantially elevated. 17 … The nurse receives the order from the resident on call.

34. Slide 1
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
    September 05, 2012 - Medical Assistant Non-Clinical Office Staff Other Clinical Staff Registered Nurse Unknown … practitioner) 4 4 8 Medical assistant 3 3 6 Community health worker 3 0 3 Other (nutritionist and registered … practitioner) 4 4 8 Medical assistant 3 3 6 Community health worker 3 0 3 Other (nutritionist and registered … 4 4 8 Medical assistant 3 3 6 Community health worker 3 0 3 Other (nutritionist and registered … nurse) 0 2 2 13 11 24  

35. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
    April 01, 2011 - about steps toward discharge Bedside nurse Daily activities Blank cell. … identify needs and adapt the strategy; the trainers to prepare and conduct the training; staff champions (registered … Periodically monitoring nurses gave nurses helpful and timely feedback. … Then, nurse leaders held a 6-hour training session for selected nurses, including members of the unit-based … council and nurses who were working towards promotion.

36. Auditing Your Briefings and Debriefings Process: Slide Presentation | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
    December 01, 2017 - Nurses. Residents. Fellows. Psychologists. … Preoperative nurse initiates. Primary perioperative team communication tool. … POSTOP Nurse-led handoff communication. Include procedure, medications, etc. … Followup: Operating room charge nurse assigned to update preference cards. … Preoperative nurse initiates. Primary perioperative team communication tool.

37. TeamSTEPPS Fundamentals Course: Module 3. Communication | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
    March 01, 2019 - How could the physician more effectively communicate to the nurse what is needed? … The nurse identified herself and the reason she was calling. … The nurse provided the background of the DVT diagnosis and all current labs. … Video Time: 1:36 minutes Materials: Handoff Video (Nurse to Nurse; Handoff_INPTSURG_2.mpg) … O     Ownership— Who is responsible (nurse/doctor/team)?

38. Federal Interagency Workgroup--Diagnostic Safety: November Meeting Summary (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-meeting-notes-nov2022.pdf
    March 01, 2023 - Contract o Posted three new issue briefs on the AHRQ website: (1) Distributed Cognition and the Role of Nurses … Diagnostic Accuracy Through Probability-Based Diagnosis; (3) Reinforcing the Value and Roles of Nurses … in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders and Educators. … https://www.ahrq.gov/patient-safety/reports/issue-briefs/nurse-role-dxsafety.html https://www.ahrq.gov … /patient-safety/reports/issue-briefs/nurse-role-dxsafety.html 2 Agency Update o Posted Calibrate

39. Tool: SBAR | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
    November 01, 2019 - It states what the nurse or other provider has assessed based on the background information, patient … After watching the video, consider: How did the SBAR technique improve communication between the nurse … The nurse identified herself and the reason she was calling. … The nurse provided the background of the deep vein thrombosis (DVT) diagnosis and all current labs. … The recent assessment of the patient has led the nurse to call the physician with her concerns.

40. Nursing Home Workplace Safety Resource List (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-workplace-safety-resources.pdf
    January 01, 2023 - /health-and- safety/incivility.jpg The American Nurses Association (ANA) created this Civility Best … Practices for Nurses poster for healthcare organizations. … /nurse-bullying Healthcare organizations can review this resource from St. … Catherine University to understand forms of nurse bullying, identify common nurse bully types, and understand … This resource also provides organizational strategies to address bullying among nurses. 4.