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101. Toolkit To Educate and Engage Residents and Family Members | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/nhguide/toolkits/educate-and-engage/index.html
     October 01, 2016 - The toolkit includes the following tools: Talking With Residents provides talking points for nurses … In this meeting, nurses and onsite prescribing clinicians should be encouraged to discuss how they would … Having the talking points (tools 1 and 2) in hand will help nurses remember all the information that … The checklist versions of each tool contain less detail, and may be more convenient for nurses to carry … If residents or family members are particularly concerned about a UTI, the nurse could provide them with

102. Improving Workplace Safety in Hospitals: A Resource List for Users of the AHRQ Workplace Safety Supplemental Item Set (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-resources.pdf
     May 01, 2023 - Healthy Nurse, Healthy Nation http://www.hnhn.org (requires free account setup and login) This free … ANA Enterprise wellness program is dedicated to improving the Nation’s health-one nurse at a time. … Healthy Nurse, Healthy Nation (HNHN) is open to everyone and focuses on the domains of rest, physical … Workplace Violence Prevention for Nurses Composite Measures 5 and 6. … Healthy Nurse, Healthy Nation 3. Institute for Healthcare Improvement (IHI) Resources 4.

103. COVID-19 Pandemic Led to Long Absences, Reduced Hours, and Job Exits Among the U.S. Healthcare Workforce (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/nhqdr-data-spotlight-healthcare-workforce-covid.pdf
     May 11, 2023 - In 2020, the rate of cases with days away from work increased 291% for registered nurses, driven by … Nurses United thought their employers provided a safe workplace during the pandemic.11 Concerns about … Violence against nurses and other frontline staff also challenges healthcare workers to stay in their … Nonfatal injuries and illnesses resulting in days off work among nurses up 291 percent in 2020. … Nurses union survey finds most still feel unsafe at work amid pandemic.

104. Module 5: Resident and Family Engagement: Facilitator Notes | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
     March 01, 2017 - PLAY VIDEO: Video 1.1: Staff Communication Ask: What actions did the nurse and certified nurse assistant … How did the nurse manager address the family member's concerns? … Advisers work with physicians, nurses, administrators, and support staff to ensure their contributions … Ask questions Resident and family advisers need to feel comfortable asking nurses, physicians, and … PLAY VIDEO: Video 1.4 Communication Tools Ask: What important concepts did the CNA, nurse and nurse

105. EvidenceNOW Leads to Huge Gains for Small Oklahoma Practice | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/oklahoma.html
     March 01, 2021 - A nurse practitioner at a small clinic in Broken Arrow, Oklahoma, might have posted that ad in early … The practice was able to expand by hiring a second nurse practitioner, and the care team is now able

106. CAHPS Nursing Home Surveys | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/surveys-guidance/nh/index.html
     August 01, 2023 - measures of patient experience: Meeting Basic Needs: Help with Eating, Drinking, and Toileting Nurses

107. Section 2: Explanation of Key Concepts and Tools | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
     July 01, 2023 - nonverbal cues a primary care provider gives when looking at an electrocardiogram may indicate to the nurse … For example, nurses are trained to be descriptive when conveying information and physicians are trained … The night shift nurse documents in the progress note that the patient asked not to be resuscitated. … But the night shift nurse does not flag the patient’s chart, relay the information during shift change … Nurse Educ Pract. 2016 Jul;19:36-40. DOI: 10.1016/j.nepr.2016.04.005. Accessed April 26, 2023.

108. Henry Ford Hospital's Hematology-Oncology Unit Uses AHRQ Safety Program to Lower Bloodstream Infections | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/news/newsroom/case-studies/202202.html
     February 01, 2022 - hospital started tracking infection rates, according to Kelsey Hebel, M.S.N., R.N., the unit's clinical nurse … A unit nurse explains the upcoming procedure and the need for a daily chlorhexidine bath to the patient … "This leaves the patient feeling confident that everyone across the disciplines—health provider, nurses

109. AHRQ's Quality & Patient Safety Programs by Setting: Long-Term Care | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/patient-safety/settings/long-term-care/index.html
     September 01, 2021 - and designed to measure patients’ experiences of their care, including communication with doctors and nurses … Residents and Family Members helps nursing homes encourage an open and respectful dialogue between nurses

110. Major Nursing Home Quality Measurement Sets | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
     November 01, 2018 - The kindness and respectfulness of nurses and aides.

111. Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance Performance and Patient Safety (pdf file)
     teamstepps.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
     January 01, 2020 - Nurse: “BP is 96/62” 11 Communication Check-Back Using closed-loop communication to ensure that … double-checks to ensure that the message was received Example: Doctor: “Give 25 mg Benadryl IV push” Nurse … in care include shift changes; transfer of responsibility between and among nursing assistants, nurses … , nurse practitioners, physician assistants, and physicians; and patient transfers. 13 Communication

112. Selected Best Practices and Suggestions for Improvement (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4a_combo_psi03-pressureulcer-bestpractices.pdf
     January 01, 2012 - , physicians and other providers, hospitalists, pharmacists, wound ostomy and continence (WOC) nurses … compliance, identifies opportunities for improvement, and communicates best practices to frontline nurses … Laurel, NJ: Wound Ostomy and Continence Nurses Society; June 2010. 2. … Patient safety and quality: an evidence-based handbook for nurses. … Registered Nurses’ Association of Ontario (RNAO). Risk assessment & prevention of pressure ulcers.

113. Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook) (doc file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
     March 13, 2013 - Frequently, these individuals are existing clinical staff, such as nurse leaders, who are well-respected … For example, leaders can involve staff in developing statements of core values and new practices, ask nurses … Also, giving autonomy to mid-level leaders, such as nurse managers, to implement day-to-day activities … Nurse leaders identified and trained two nurse champions who then served as trainers for their peers. … Trinity Hospital tied implementation to research-oriented goals required in their program for promoting nurses

114. Clean Equipment and Environment Promotes Safe Resident Care | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/infection-prevention/environment-and-equipment/environ-equip-slides.html
     March 01, 2017 - High turnover rate of nurses. Fewer certified nurses' aides/100 beds. … Nursing home facility risk factors for infection and hospitalization: importance of registered nurse … Nursing home facility risk factors for infection and hospitalization: importance of registered nurse

115. Jane Kapustin, Ph.D. | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/questions/videos/clinician-kapustin.html
     November 01, 2020 - Patient and Clinician Videos This nurse practitioner urges her patients to pay attention to their health

116. Information to Help Hospitals Get Started (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.pdf
     May 13, 2013 - patients, family members, clinicians, and hospital staff from the point of admission • Strategy 3: Nurse … Bedside Shift Report supports the safe handoff of care between nurses by involving the patient and … family in the change of shift report for nurses • Strategy 4: IDEAL Discharge Planning helps reduce

117. Webinar #1: Fuzzy Set Analysis (Slide Presentation) | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar01/fuzzysets_slides.html
     July 01, 2013 - Control (outcome) NCQA PCMH Level Enhanced Access to care Clinic A 24 I None Clinic B 45 II 24 hour nurse … line Clinic C 78 III 24 hour nurse line Clinic D 35 None E-visits Clinic E 65 III E-visits Clinic F … 100 III 24 hour nurse line, same-day appt Slide 26 Performing the Analysis (cont’d) Step 2: Choose … line .67 Clinic C 78 0.8 III 1 24 hour nurse line .67 Clinic D 35 0.2 None 0 E-visits 0.1 Clinic E 65 … 0.6 III 1 E-visits 0.1 Clinic F 100 1 III 1 24 hour nurse line same-day appt 1 Slide 27 Performing the

118. Survey on Patient Safety (facility version) (doc file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
     November 15, 2019 - Registered Nurse ( j. Respiratory Therapist ( b. Physician Assistant/Nurse Practitioner ( k.

119. Tool: Check-Back (or Repeat-Back) | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
     July 01, 2023 - A nurse is accepting a telephone order from a physician: "Give amoxicillin 875 mg every 12 hours for … The nurse verifies and validates the order by recording it directly into the chart and reading it back

120. Nursing Home Resources | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/es/nursing-home/resources/search.html
     January 01, 2022 - of Retired Persons (AARP) (1) Advancing States (1) AHCA/NCAL (32) AHRQ (32) American Nurses … Arriving Home Safely Infographic This infographic for nurses provides instructions for disinfecting and