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1. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
   February 10, 2011 - Registered nurses (RNs) take care of you at the bedside. … Registered nurses can help with any questions you have. … They perform simple medical procedures under the supervision of a doctor or a registered nurse. … They usually have less education than a registered nurse. … Nurse supervisors can be charge nurses or nurse managers.

2. CUSP Toolkit, The Role of the Nurse Manager, Facilitator Notes | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
   December 01, 2012 - Nurse managers: Embody both the nurse and executive roles. … Nurse managers lead their unit staff in preventing patient harm in their unit, empowering nurses to be … The professional staffing model uses the professional characteristics of the registered nurse and supports … During these hours away from patients, nurses attend quality meetings, complete research projects, and … This model has financial benefits for the unit because it schedules time for the nurses to work closely

3. TeamSTEPPS Speciality Scenarios, Labor & Delivery (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf
   March 18, 2014 - She calls the registered nurse (RN) team leader seeking help. … After evaluating Amy, her primary nurse (registered nurse [RN]) discusses the plan of care with the … The Triage nurse seeks out the registered nurse (RN) team leader in L&D, who is occupied with an active … A prolonged deceleration occurs, and the registered nurse (RN) calls in a resident. … He asks the registered nurse (RN) to provide fundal pressure.

4. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
   August 01, 2010 - Nurse shift changes require the successful transfer of information between nurses to prevent adverse … • Format: 1-page handout Tool 3 Nurse Bedside Shift Report Training Prepare nurses to conduct … point person and multidisciplinary team to identify needs and adapt the strategy; the trainers; a registered … shift change report and how communication occurs between nurses and from nurse to patient. … Tool 3: Nurse Bedside Shift Report Training prepares nurses to conduct bedside shift reports.

5. Research Medical Center Develops Video to Encourage Continued Use of TeamSTEPPS® | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/news/newsroom/case-studies/201530.html
   November 01, 2015 - residents completed showed that most registered nurses who work the floor had poor knowledge of the … concepts," said Laura Hyland, R.N., nurse supervisor and coordinator of the Graduate Nurse Residency … To engage hospital leadership and staff and to sustain a reintroduction of TeamSTEPPS, the nurses used … Hyland said the hospital's nurses developed an effective strategy to produce and use the video. … To finance the project, nurse graduate residents wrote a successful funding proposal.

6. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (doc file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
   August 01, 2010 - Nurse shift changes require the successful transfer of information between nurses to prevent adverse … Format: 1-page handout Tool 3 Nurse Bedside Shift Report Training Prepare nurses to conduct bedside … the point person and multidisciplinary team to identify needs and adapt the strategy; the trainers; a registered … change report and how communication occurs between nurses and from nurse to patient. … Tool 3: Nurse Bedside Shift Report Training prepares nurses to conduct bedside shift reports.

7. Strategy 3: Nurse Bedside Shift Report (Tool 1) (doc file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
   February 24, 2011 - Nurse shift changes occur when nurses who are going off duty share information about your care with nurses … Nurse bedside shift report is when the nurses going off and coming on duty meet by your bedside to talk … with your nurses. … During nurse bedside shift report, the nurses going off and coming on duty will: Introduce themselves … The nurses will look at your IVs, injuries, and bandages.

8. The Role of the Nurse Manager | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/hai/cusp/modules/nursing/index.html
   July 01, 2018 - Decolonization – Universal and Targeted Tools The Role of the Nurse … Manager The Role of the Nurse Manager module of the CUSP Toolkit addresses the role of nursing … This module explains the– Responsibilities of the nurse manager. … Leadership and management roles of the nurse manager. … The Nurse Manager as a Mentor and Coach (55 sec.)

9. Strategy 3: Nurse Bedside Shift Report | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy3/index.html
   December 01, 2017 - Nurse shift changes require the successful transfer of information between nurses to prevent adverse … Strategy 3: Nurse Bedside Shift Report helps ensure the safe handoff of care between nurses by involving … Nurse Bedside Shift Report Implementation Handbook gives an overview of and a rationale for nurse bedside … Tools for this strategy include -- Nurse Bedside Shift Report: What is it? … Training -- Slides and talking points used to train nurses to conduct a bedside shift report and to

10. Ambulatory Procedure/Surgery Center Survey on Patient Safety (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
    June 06, 2018 - Certified Registered Nurse Anesthetist (CRNA) d. Physician Assistant or Nurse Practitioner e. … Management: Medical Director, Center Director, Clinical Director/Administrator, Nurse Manager, Business … Nurse: Registered Nurse (RN), Licensed Practical Nurse (LPN)/Licensed Vocational Nurse (LVN) g. … Other Clinical Staff or Clinical Support Staff: Anesthesiologist Assistant, Nurse Assistant, Medical

11. TeamSTEPPS 2.0: Coaching Scenario 1 (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
    March 20, 2014 - You locate the coordinating team nurse in the department for an update, and she tells you, “We’re … examining the patient, when the on-call resident reached the room and began calling out orders to the nurses … The OR nurse approaches the resident to discuss what happened. … The patient then becomes angry and is transferred to a room across from the nurses’ station. … The registered nurse acknowledges the order in the computer and passes it on to the technician, who

12. Strategy 3: Bedside Shift Report (Tool 3)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - ) Nurse shift changes require the successful transfer of information between nurses going off duty … and nurses coming on duty to prevent adverse events and medical errors. … Nurses who are coming on duty should thank the nurses who are going off duty if they have done a good … Specific points to discuss as needed: One of the nurses used the term “cardiomyopathy.” … How did the nurses address the patient’s concern about getting out of bed by himself?

13. Section 2: Explanation of Key Concepts and Tools | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/tools/index.html
    June 01, 2023 - Situation Monitoring Examples Context Example Hospital A nurse notices that another nurse has … nurse. … admitted for an acute asthma attack notices that the patient has become unresponsive and calls for the registered … nurse or the Rapid Response Team. … In view of the patient’s admission diagnosis, the eICU nurse notifies the bedside nurse of possible signs

14. TeamSTEPPS Learning Benchmarks (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
    May 31, 2023 - Go scrub and tell the circulating nurse to “get the ball rolling.” b. … Tell the nurse to stop undercutting her. b. … Tell the clinic manager to have a talk with the nurse. d. … Just let the patients know that the nurse is having a bad day. 13. … The doctor has often been short tempered around the nurses and techs and doesn’t take suggestions very

15. Distributed Cognition and the Role of Nurses in Diagnostic Safety in the Emergency Department (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/distributed-cognition-er-nurses.pdf
    August 01, 2022 - a defined structure (e.g., presentation of the patient who arrives in the ED) and hierarchy (e.g., nurse … This structure means that a nurse taking care of a patient is more likely than a physician to observe … In addition, the nurse is more likely to establish rapport with the patient and caregiver, thus being … Thus, nurses have a critical role in diagnosis by virtue of the nursing knowledge that develops as nurses … Ten best practices for improving emergency medicine provider–nurse communication.

16. Problems With Electronic Health Records Linked to Nurse Dissatisfaction, Poor Patient Care | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/news/newsletters/e-newsletter/766.html
    June 01, 2021 - Today's Headlines Problems With Electronic Health Records Linked to Nurse Dissatisfaction, Poor Patient … Problems With Electronic Health Records Linked to Nurse Dissatisfaction, Poor Patient Care Hospitals … using inadequate electronic health record (EHR) technology have higher rates of nurse dissatisfaction … Researchers reviewed data from more than 1.2 million surgical patients and 12,000 nurses at 343 hospitals … systems with suboptimal usability may be partly responsible for the growing prevalence of burnout among nurses

17. TeamSTEPPS 2.0: Module 9 | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module9/coachscenarios.html
    March 01, 2014 - examining the patient, when the on-call resident reached the room and began calling out orders to the nurses … The OR nurse approaches the resident to discuss what happened. … The nurse is upset and embarrassed but later states that she has experienced this side of Dr. … The patient then becomes angry and is transferred to a room across from the nurses station. … The registered nurse (RN) acknowledges the order in the computer and passes it on to the technician,

18. Module 2: Urinary Catheter Maintenance Facilitator Notes | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module2-speaker-notes.html
    February 01, 2023 - The nurse and transporter need to take the patient to radiology for a followup study.  … Nurse: “You know that we’ve been trying to decrease our CAUTI rates here, right? … Nurse:  “Not exactly. … Nurse: “Yes, you’re correct.” Transporter: “OK, I got it. Anything else?” … Next, the nurse empties the urinary catheter bag.

19. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report Part II (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
    January 01, 2023 - incidents were “Always” or “Most of the time” documented in an incident or occurrence report (98 percent); Nurses … follows: • Anesthesiologist • Doctor/Physician (excluding Anesthesiologists) or Surgeon • Certified Registered … Nurse Anesthetist (CRNA) • Physician Assistant or Nurse Practitioner • Management: Medical Director … , Office Manager, Other Manager • Nurse: Registered Nurse (RN), Licensed Practical Nurse (LPN)/Licensed … In addition, those who worked 17 to 31 hours per week were primarily nurses, and those who worked more

20. NAC Member Biography: Mary Beth Flynn Makic | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cpi/about/organization/nac/makic.html
    March 01, 2024 - C.C.N.S., FAAN, FNAP, FCNS , is a professor and specialty director of the Adult-Gerontology Clinical Nurse … research scientist at Denver Health and Hospital Authority and previously held the position of research nurse … Makic has been a critical care clinician and clinical nurse specialist for more than 36 years and is … fellowships in the American Academy of Nursing, the National Academies of Practice, and the Clinical Nurse … Makic recently completed a three-year term on the American Association of Critical-Care Nurses (AACN)