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121. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
     September 01, 2011 - In the last 6 months, during any of your visits, did you try to find a nurse or aide for any reason … In the last 6 months, how often were you able to find a nurse or aide when you wanted one? … Was it because the nurses or aides either didn’t help or made him or her wait too long? … 1 Never 2 Sometimes 3 Usually 4 Always Your Experience With Nurses & Aides 25. … In the last 6 months, did you want to get information about your family member from a nurse or an aide

122. Open Communication, Involvement in Quality Improvement Reduces Burnout Among Nurses, Study Finds | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsletters/e-newsletter/845.html
     January 01, 2023 - Open Communication, Involvement in Quality Improvement Reduces Burnout Among Nurses, Study Finds Open … communication among nurses and greater involvement in quality improvement efforts were related to not … In the study, published in the Journal of Pediatric Nursing , researchers surveyed nurses at an urban … Nurses who had more confidence in patient experience measurement, received frequent patient experience … Articles featured this week include: Sources of nurse-sensitive inpatient safety improvement .

123. CAHPS Nursing Home Survey: Family Member Instrument (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
     September 01, 2011 - In the last 6 months, during any of your visits, did you try to find a nurse or aide for any reason? … In the last 6 months, how often were you able to find a nurse or aide when you wanted one? … Was it because the nurses or aides either didn’t help or made him or her wait too long? … Was it because the nurses or aides either didn’t help or made him or her wait too long? … In the last 6 months, did you want to get information about your family member from a nurse or an aide

124. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/reports/engage.html
     October 01, 2021 - Patient Safety Foundation, Institute for Patient- and Family-Centered Care, American Association of Nurse … Practitioners, National Nurse-led Care Consortium, Prince George's County Department of Health, Capital

125. Connecting for Health Common Framework Resources for Implementing Secure Health Information Exchange
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/news/events/conference/2011/jack/jack.pptx
     January 01, 2011 - Provided with dc summary, typed out sheet with dc info written Little instruction, few minutes with nurse … definitely prefer doc, 4=neutral, 7=definitely prefer agent 36% prefer agent 48% neutral 16% prefer doc or nurse … “It was just like a nurse, actually better, because sometimes a nurse just gives you the paper and says

126. Phone Call Role Play (pdf file)
     talkingquality.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
     February 14, 2013 - Smith, I am Brian, a nurse from [Hospital]. … if my weight increases by 2 pounds compared to what it was when I left the hospital then call the nurse … A nurse gave me a form to sign that has my medicines on it but I can’t understand it.

127. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - of members believing that their provider always/usually listens carefully. 7 Health Plan Offers Nurse … managed care organization, developed and aggressively marketed a 24-hour bilingual (English and Spanish) nurse … Eight bilingual registered nurses staff the line, which replaced a traditional advice line where nurses … After Molina introduced its bilingual nurse advice line, calls from Spanish-speaking members increased … Source: AHRQ Health Care Innovations Exchange. 24-Hour, Bilingual Nurse Line Provides Advice and Interpreter

128. AHRQ Safety Program for Perinatal Care: Rapid Response for Perinatal Safety (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.pdf
     May 01, 2017 - Nurses, physicians, midwives, anesthesiology providers, neonatal providers, and other labor and delivery … • An acute situation that the physician or nurse, or patient or family members believe need immediate … Rapid responders may include staff L&D nurses, nurse midwives, obstetricians, and anesthesiology providers … laborists) and dedicated L&D anesthesiology support • Presence of graduate medical education or nurse … may include an anesthesiology provider, an L&D or operating room technician, additional L&D staff nurses

129. TeamSTEPPS Module 6: Mutual Support (Instructor Guide) (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
     February 19, 2014 - A nurse passing by the room hears the call- out. … ASK: • What should the nurse say in this situation? … delivering the Two-Challenge Rule within your institution and to obtain buy-in from all involved (e.g., nurses … – The nurse was unc om fortable with the late decelerations. … The nurse receives the order from the resident on call.

130. Selected Best Practices and Suggestions for Improvement (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4g_combo_psi10-postopmetaderangement-bestpractices.pdf
     May 20, 2016 - Systems of Care Introduction: Essential First Steps • Engage key procedural personnel, including nurses … and hypoglycemia (rapid heart rate, sweating, confusion, disorientation, etc.).5 • Ensure that the nurse … specifications_manual_for_national_hospital_inpatient_qua lity_measures/ Staff Required • Physicians and other providers, nurses … Communication • Detailed communication between the provider, pharmacist, nurse, and patient (including … • Communication between patient, provider, nurse, and diabetes educator regarding patient education

131. Tool: Call-Out | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps-program/curriculum/communication/tools/callout.html
     May 01, 2023 - The nurse manager could focus on her assessment and prepare for his transfer to the emergency department … the use of call-outs helped the team during an emergent event:  How did the call-outs made by the nurse

132. Tool: DESC | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
     July 01, 2023 - DESC's use is illustrated in the conflict scenario below: A nurse feels that a patient has abdominal … The nurse receives the order from the resident on call.

133. How To Implement the Fall Prevention Program in Your Organization
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
     November 20, 2014 - . ‹#› 11 Unit Team A Unit Team is composed of those who provide daily direct care: Nurse Nurse … Within the unit – among nurses, nurses and assistants, nurses and physicians, and nurses and patients

134. Child Hospital Survey (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
     May 12, 2016 - Is your child able to talk with nurses and doctors about his or her health care? … During this hospital stay, how often did your child’s nurses listen carefully to your child? … During this hospital stay, how often did your child’s nurses listen carefully to you? … A provider in the hospital can be a doctor, nurse, nurse practitioner, or physician assistant. … As a reminder, a provider in the hospital can be a doctor, nurse, nurse practitioner, or physician

135. Section 2: Explanation of Key Team Leadership Concepts and Tools | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
     July 01, 2023 - These may be non-leadership roles, such as supporting a nurse starting an IV. … Teams include: Outpatient (Family Practice Clinic): The Core Team may be composed of the physician, nurse … Inpatient (Tertiary Care Facility): The Core Team may be composed of the interventional cardiologist, nurse … Operating Room): The Core Team may be composed of the surgeon, the anesthesiologist, the circulating nurse … generally identified as the designated team leader; in other care settings, the team lead may be a nurse

136. Module 4: How To Implement the Fall Prevention Program in Your Organization—Training Guide | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
     October 01, 2017 - day, and then two or more nurses implement the new practice for 1 or 2 days. … It planned a 1-year residency program for new-graduate nurses to help retain new-hire graduate nurses … The new-graduate nurse program is usually a class of 30 RNs. … a nurse specialty that this hospital doesn’t have. … It needs to occur: Within the unit (among nurses, nurses and assistants, nurses and physicians, etc

137. Pressure Ulcer Prevention Toolkit (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/putoolkit_module4_tools.docx
     January 01, 1995 - The 47-item test was developed by Pieper and Mott in 1995 to examine the knowledge of nurses on pressure … Nurses’ knowledge of pressure ulcer prevention, staging, and description. … Wound care team[footnoteRef:1] [1: May be large or small group that includes nurses and/or physicians … between medical staff, wound team, and unit staff for pressure ulcer practice Certified Wound Care Nurse … · Checks skin each time person is turned or cleaned or bed is changed · Reports any skin issues to nurse

138. Rapid Response for Perinatal Safety: Facilitator Guide | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/rapid-response/rapid-response-fac-guide.html
     July 01, 2023 - Nurses, physicians, midwives, anesthesiology providers, neonatal providers, and other labor and delivery … Rapid responders may include staff L&D nurses, nurse midwives, obstetricians, and anesthesiology providers … Presence of graduate medical education or nurse midwifery programs with in-house residents or students … responders may include an anesthesiology provider, an L&D or operating room technician, additional L&D staff nurses … simply provide role backup and task assistance to the primary maternity care provider and L&D staff nurse

139. PBRN Registry Search | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/ncepcr/communities/pbrn/registry/index.html?page=1
     April 29, 2024 - medicine, pediatrics, nursing and/or other specialties) (62) Nursing Network (at least 75% are nurses … Medicine Clinicians) Network Status: Established State: Massachusetts Massachusetts School Nurse … Research Network Acronym: MASNRN Network Type: Nursing Network (at least 75% are nurses) Network Status … least 75% are Family Medicine Clinicians) Network Status: Established State: Iowa National Nurse-led … Care Consortium Acronym: NNCC Network Type: Nursing Network (at least 75% are nurses) Network Status

140. Fall Prevention Toolkit (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_tools.docx
     August 03, 2017 - CNA Reports any new fall risks to nurse. Keeps environment around bed clutter free. … Treating medical provider (e.g., physician, nurse practitioner, physician assistant) Reviews needs for … Patient educator Works with nurse to provide appropriate educational materials and teaching to patients