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pcmh.ahrq.gov/cahps/quality-improvement/research/index.html
March 01, 2024 - Research Team: RAND
The impact of nurse care coordination on patient experience
Aim/Purpose … : The research team evaluated the impact of a nurse care coordinator program on patients' health and … Key Findings from Initial Study:
Nurses who had more confidence in patient experience measurement, … More open communication among nurses (e.g., about possible problems with care) and unit-level teamwork … Associations of Pediatric Nurse Burnout with Involvement in Quality Improvement.
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pcmh.ahrq.gov/hai/cusp/toolkit/daily-goals.html
December 01, 2012 - Defects Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse … Once a checklist is completed, the attending signs it and gives it to the patient's nurse so it can be
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pdf
November 19, 2008 - After the whole assessment was done, the patient
answered inappropriately, and that made the nurse … …And the nurse kept saying, „Are
you sure?‟ and she said, „Yeah…‟ „And what happens to you? … At the front desk (before the triage nurse), and earlier in the
conversation with Dr. Desai . … Ruiz‟s nurse, do you have anything to add?” … Ask for volunteers to be the
nurse, interpreter, and patient. Have them read the scenario.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.pdf
May 01, 2017 - Nurses, physicians, midwives, anesthesiology
providers, neonatal providers, and other labor
and delivery … • An acute situation that the physician or
nurse, or patient or family members
believe need immediate … Rapid responders may include staff L&D
nurses, nurse midwives, obstetricians, and
anesthesiology providers … laborists) and
dedicated L&D anesthesiology support
• Presence of graduate medical education
or nurse … may include an
anesthesiology provider, an L&D or
operating room technician, additional
L&D staff nurses
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - A nurse passing by the room hears the call-
out. … ASK:
• What should the nurse say in this situation? … delivering the
Two-Challenge Rule within your institution and to obtain buy-in
from all involved (e.g., nurses … – The nurse was unc om fortable with the late decelerations. … The nurse receives the order from the resident on call.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4g_combo_psi10-postopmetaderangement-bestpractices.pdf
May 20, 2016 - Systems of Care
Introduction: Essential First Steps
• Engage key procedural personnel, including nurses … and
hypoglycemia (rapid heart rate, sweating, confusion, disorientation, etc.).5
• Ensure that the nurse … specifications_manual_for_national_hospital_inpatient_qua
lity_measures/
Staff Required
• Physicians and other providers, nurses … Communication
• Detailed communication between the provider, pharmacist, nurse, and patient (including … • Communication between patient, provider, nurse, and diabetes educator regarding patient
education
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
November 20, 2014 - .
‹#›
11
Unit Team
A Unit Team is composed of those who provide daily direct care:
Nurse
Nurse … Within the unit – among nurses, nurses and assistants, nurses and physicians, and nurses and patients
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - Is your child able to talk with nurses and
doctors about his or her health care? … During this hospital stay, how often did
your child’s nurses listen carefully to your
child? … During this hospital stay, how often did
your child’s nurses listen carefully to you? … A provider in the hospital can be a doctor,
nurse, nurse practitioner, or physician
assistant. … As a reminder, a provider in the hospital
can be a doctor, nurse, nurse practitioner, or
physician
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/putoolkit_module4_tools.docx
January 01, 1995 - The 47-item test was developed by Pieper and Mott in 1995 to examine the knowledge of nurses on pressure … Nurses’ knowledge of pressure ulcer prevention, staging, and description. … Wound care team[footnoteRef:1] [1: May be large or small group that includes nurses and/or physicians … between medical staff, wound team, and unit staff for pressure ulcer practice
Certified Wound Care Nurse … · Checks skin each time person is turned or cleaned or bed is changed
· Reports any skin issues to nurse
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pcmh.ahrq.gov/nhguide/toolkits/educate-and-engage/index.html
October 01, 2016 - Member Education toolkit helps the nursing home (1) encourage an open and respectful dialogue between nurses … The toolkit includes the following tools:
Talking With Residents provides talking points for nurses … Having the talking points (tools 1 and 2) in hand will help nurses remember all the information that … The checklist versions of each tool contain less detail, and may be more convenient for nurses to carry … If residents or family members are particularly concerned about a UTI, the nurse could provide them with
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pcmh.ahrq.gov/hai/cusp/modules/spread/index.html
July 01, 2018 - Defects Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse
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pcmh.ahrq.gov/hai/cusp/modules/learn/index.html
July 01, 2018 - Defects Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_tools.docx
August 03, 2017 - CNA
Reports any new fall risks to nurse.
Keeps environment around bed clutter free. … Treating medical provider (e.g., physician, nurse practitioner, physician assistant)
Reviews needs for … Patient educator
Works with nurse to provide appropriate educational materials and teaching to patients
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide-appendix-b.docx
April 24, 2015 - However, if the patient’s nurse does not deem the urinary catheter meets the indications for placement … , the patient’s nurse should question the need. … Nursing personnel should evaluate the patient’s performance and reinforce positive behaviors.
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pcmh.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/safe-electronic-fac-guide.html
July 01, 2023 - Nurses, physicians, midwives, and other L&D staff responsible for assessment, interpretation, management … Regular peer review with feedback for all staff (physicians, midwives, staff nurses) who use and interpret … Last, nurse competency assessment and medical staff credentialing and privileging processes specific … Standing orders may also include nurse activation of a rapid response or escalation policy for certain … example, maternal criteria, nurse competency, or experience required, unit staffing ratio required for
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pcmh.ahrq.gov/cahps/surveys-guidance/nh/index.html
August 01, 2023 - measures of patient experience:
Meeting Basic Needs: Help with Eating, Drinking, and Toileting
Nurses
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/e-fetal-monitoring_facguide.docx
May 01, 2017 - Nurses, physicians, midwives, and other L&D staff responsible for assessment, interpretation, management … Regular peer review with feedback for all staff (physicians, midwives, staff nurses) who use and interpret … Last, nurse competency assessment and medical staff credentialing and privileging processes specific … Standing orders may also include nurse activation of a rapid response or escalation policy for certain … example, maternal criteria, nurse competency, or experience required, unit staffing ratio required for
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule2.pptx
February 09, 2006 - So that's why people tend to think of the physician and the bedside nurse. … Again, you can start to see how that's hard even with myself, a bedside nurse, and a care coordinator … Often they may be non-leadership roles such as supporting a nurse starting an IV. … By identifying the nurse, Amy, you're correct. The physician was not involved at all. … And the med tech and the nurse never followed up with one another to share information.
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pcmh.ahrq.gov/hai/cusp/modules/apply/index.html
July 01, 2018 - Defects Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role of the Nurse
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pcmh.ahrq.gov/patient-safety/settings/long-term-care/index.html
September 01, 2021 - and designed to measure patients’ experiences of their care, including communication with doctors and nurses … Residents and Family Members helps nursing homes encourage an open and respectful dialogue between nurses