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221. Research on Improving Patient Experience | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/research/index.html
     March 01, 2024 - Research Team: RAND The impact of nurse care coordination on patient experience Aim/Purpose … : The research team evaluated the impact of a nurse care coordinator program on patients' health and … Key Findings from Initial Study: Nurses who had more confidence in patient experience measurement, … More open communication among nurses (e.g., about possible problems with care) and unit-level teamwork … Associations of Pediatric Nurse Burnout with Involvement in Quality Improvement.

222. Daily Goals Checklist | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cusp/toolkit/daily-goals.html
     December 01, 2012 - Defects Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse … Once a checklist is completed, the attending signs it and gives it to the patient's nurse so it can be

223. Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pdf
     November 19, 2008 - After the whole assessment was done, the patient answered inappropriately, and that made the nurse … …And the nurse kept saying, „Are you sure?‟ and she said, „Yeah…‟ „And what happens to you? … At the front desk (before the triage nurse), and earlier in the conversation with Dr. Desai . … Ruiz‟s nurse, do you have anything to add?” … Ask for volunteers to be the nurse, interpreter, and patient. Have them read the scenario.

224. AHRQ Safety Program for Perinatal Care: Rapid Response for Perinatal Safety (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.pdf
     May 01, 2017 - Nurses, physicians, midwives, anesthesiology providers, neonatal providers, and other labor and delivery … • An acute situation that the physician or nurse, or patient or family members believe need immediate … Rapid responders may include staff L&D nurses, nurse midwives, obstetricians, and anesthesiology providers … laborists) and dedicated L&D anesthesiology support • Presence of graduate medical education or nurse … may include an anesthesiology provider, an L&D or operating room technician, additional L&D staff nurses

225. TeamSTEPPS Module 6: Mutual Support (Instructor Guide) (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
     February 19, 2014 - A nurse passing by the room hears the call- out. … ASK: • What should the nurse say in this situation? … delivering the Two-Challenge Rule within your institution and to obtain buy-in from all involved (e.g., nurses … – The nurse was unc om fortable with the late decelerations. … The nurse receives the order from the resident on call.

226. Selected Best Practices and Suggestions for Improvement (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4g_combo_psi10-postopmetaderangement-bestpractices.pdf
     May 20, 2016 - Systems of Care Introduction: Essential First Steps • Engage key procedural personnel, including nurses … and hypoglycemia (rapid heart rate, sweating, confusion, disorientation, etc.).5 • Ensure that the nurse … specifications_manual_for_national_hospital_inpatient_qua lity_measures/ Staff Required • Physicians and other providers, nurses … Communication • Detailed communication between the provider, pharmacist, nurse, and patient (including … • Communication between patient, provider, nurse, and diabetes educator regarding patient education

227. How To Implement the Fall Prevention Program in Your Organization
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
     November 20, 2014 - . ‹#› 11 Unit Team A Unit Team is composed of those who provide daily direct care: Nurse Nurse … Within the unit – among nurses, nurses and assistants, nurses and physicians, and nurses and patients

228. Child Hospital Survey (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
     May 12, 2016 - Is your child able to talk with nurses and doctors about his or her health care? … During this hospital stay, how often did your child’s nurses listen carefully to your child? … During this hospital stay, how often did your child’s nurses listen carefully to you? … A provider in the hospital can be a doctor, nurse, nurse practitioner, or physician assistant. … As a reminder, a provider in the hospital can be a doctor, nurse, nurse practitioner, or physician

229. Pressure Ulcer Prevention Toolkit (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/putoolkit_module4_tools.docx
     January 01, 1995 - The 47-item test was developed by Pieper and Mott in 1995 to examine the knowledge of nurses on pressure … Nurses’ knowledge of pressure ulcer prevention, staging, and description. … Wound care team[footnoteRef:1] [1: May be large or small group that includes nurses and/or physicians … between medical staff, wound team, and unit staff for pressure ulcer practice Certified Wound Care Nurse … · Checks skin each time person is turned or cleaned or bed is changed · Reports any skin issues to nurse

230. Toolkit To Educate and Engage Residents and Family Members | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/nhguide/toolkits/educate-and-engage/index.html
     October 01, 2016 - Member Education toolkit helps the nursing home (1) encourage an open and respectful dialogue between nurses … The toolkit includes the following tools: Talking With Residents provides talking points for nurses … Having the talking points (tools 1 and 2) in hand will help nurses remember all the information that … The checklist versions of each tool contain less detail, and may be more convenient for nurses to carry … If residents or family members are particularly concerned about a UTI, the nurse could provide them with

231. Spread | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cusp/modules/spread/index.html
     July 01, 2018 - Defects Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse

232. Learn about CUSP | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cusp/modules/learn/index.html
     July 01, 2018 - Defects Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse

233. Fall Prevention Toolkit (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_tools.docx
     August 03, 2017 - CNA Reports any new fall risks to nurse. Keeps environment around bed clutter free. … Treating medical provider (e.g., physician, nurse practitioner, physician assistant) Reviews needs for … Patient educator Works with nurse to provide appropriate educational materials and teaching to patients

234. URINARY CATHETERIZATION – Sample Policy (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide-appendix-b.docx
     April 24, 2015 - However, if the patient’s nurse does not deem the urinary catheter meets the indications for placement … , the patient’s nurse should question the need. … Nursing personnel should evaluate the patient’s performance and reinforce positive behaviors.

235. Monitoring for Perinatal Safety: Electronic Fetal Monitoring: Facilitator Guide | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/safe-electronic-fac-guide.html
     July 01, 2023 - Nurses, physicians, midwives, and other L&D staff responsible for assessment, interpretation, management … Regular peer review with feedback for all staff (physicians, midwives, staff nurses) who use and interpret … Last, nurse competency assessment and medical staff credentialing and privileging processes specific … Standing orders may also include nurse activation of a rapid response or escalation policy for certain … example, maternal criteria, nurse competency, or experience required, unit staffing ratio required for

236. CAHPS Nursing Home Surveys | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/surveys-guidance/nh/index.html
     August 01, 2023 - measures of patient experience: Meeting Basic Needs: Help with Eating, Drinking, and Toileting Nurses

237. E-Fetal-Monitoring Facguide (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/e-fetal-monitoring_facguide.docx
     May 01, 2017 - Nurses, physicians, midwives, and other L&D staff responsible for assessment, interpretation, management … Regular peer review with feedback for all staff (physicians, midwives, staff nurses) who use and interpret … Last, nurse competency assessment and medical staff credentialing and privileging processes specific … Standing orders may also include nurse activation of a rapid response or escalation policy for certain … example, maternal criteria, nurse competency, or experience required, unit staffing ratio required for

238. TeamSTEPPS 2.0 Module 2: Team Structure
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule2.pptx
     February 09, 2006 - So that's why people tend to think of the physician and the bedside nurse. … Again, you can start to see how that's hard even with myself, a bedside nurse, and a care coordinator … Often they may be non-leadership roles such as supporting a nurse starting an IV. … By identifying the nurse, Amy, you're correct. The physician was not involved at all. … And the med tech and the nurse never followed up with one another to share information.

239. Apply CUSP | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cusp/modules/apply/index.html
     July 01, 2018 - Defects Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse

240. AHRQ's Quality & Patient Safety Programs by Setting: Long-Term Care | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/long-term-care/index.html
     September 01, 2021 - and designed to measure patients’ experiences of their care, including communication with doctors and nurses … Residents and Family Members helps nursing homes encourage an open and respectful dialogue between nurses