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  1. pcmh.ahrq.gov/teamstepps/officebasedcare/handouts/knowledge.html
    December 01, 2015 - Registered Nurse. Patient. Nurse Jones is conducting a handoff. … Communication between physicians and nurses. … A nurse corrects a misstatement made by the physician, but the physician ignores the correction. … What should the nurse do in this situation?
  2. pcmh.ahrq.gov/cpi/about/organization/nac/makic.html
    March 01, 2024 - C.C.N.S., FAAN, FNAP, FCNS , is a professor and specialty director of the Adult-Gerontology Clinical Nurse … research scientist at Denver Health and Hospital Authority and previously held the position of research nurse … Makic has been a critical care clinician and clinical nurse specialist for more than 36 years and is … fellowships in the American Academy of Nursing, the National Academies of Practice, and the Clinical Nurse … Makic recently completed a three-year term on the American Association of Critical-Care Nurses (AACN)
  3. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
    March 20, 2014 - You locate the coordinating team nurse in the department for an update, and she tells you, “We’re … examining the patient, when the on-call resident reached the room and began calling out orders to the nurses … The OR nurse approaches the resident to discuss what happened. … The patient then becomes angry and is transferred to a room across from the nurses’ station. … The registered nurse acknowledges the order in the computer and passes it on to the technician, who
  4. pcmh.ahrq.gov/antibiotic-use/acute-care/improve/bedside-nurse.html
    November 01, 2019 - Part 2) Effective Behavior Changes Around Prescribing Sustaining Stewardship Bedside Nurse … Ambulatory Care Toolkit Long-Term Care Toolkit The Role of the Bedside Nurse … 2019 Page originally created November 2019 Internet Citation: The Role of the Bedside Nurse
  5. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - ) Nurse shift changes require the successful transfer of information between nurses going off duty … and nurses coming on duty to prevent adverse events and medical errors. … Nurses who are coming on duty should thank the nurses who are going off duty if they have done a good … Specific points to discuss as needed: One of the nurses used the term “cardiomyopathy.” … How did the nurses address the patient’s concern about getting out of bed by himself?
  6. pcmh.ahrq.gov/teamstepps/lep/handouts/leputcomesasst.html
    December 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Say to the nurse, "Let me check back with you. Do you think Mr. … Nurse Angelis is preparing to discharge Mr. … Khang, interprets Nurse Angelis's instructions. The patient nods. Nurse Angelis states that Mr. … Lo may not have fully understood Nurse Angelis's instructions. Mr.
  7. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/exmutualsupport.pdf
    March 21, 2014 - Two nurses are at the desk during a brief lull in a busy day. … Nurse #1: “Let's see whether Maureen can use some help.” … Nurse #1: “Come with me. I’ll show you how it's done.” (Nurse #1 approaches Nurse #3.) … Nurse #1: “Maureen, I can see you're busy. … Nurse #3: “Thanks. The IV is set up. You just need to start the line.” (Nurse 3 exits.)
  8. pcmh.ahrq.gov/teamstepps/instructor/reference/learnbench.html
    March 01, 2014 - Tell the clinic manager to have a talk with the nurse. … Complain to the attending that the nurse is hypercritical and ineffective. … Just let the patients know that the nurse is having a bad day. … The doctor has often been short tempered around the nurses and techs and doesn't take suggestions very … Nurse. Supervisor. It depends on circumstances. Patient. B-4.  
  9. pcmh.ahrq.gov/patient-safety/settings/hospital/candor/videos/nurses.html
    August 01, 2022 - and Events Education & Training Resources Peer Support Interaction—Nurse … This video demonstrates an example of emotional support provided for the nurse caregiver after an adverse … 2022 Page originally created April 2016 Internet Citation: Peer Support Interaction—Nurse
  10. pcmh.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module2-speaker-notes.html
    February 01, 2023 - The nurse and transporter need to take the patient to radiology for a followup study.  … Nurse: “You know that we’ve been trying to decrease our CAUTI rates here, right? … Nurse:  “Not exactly. … Nurse: “Yes, you’re correct.” Transporter: “OK, I got it. Anything else?” … Next, the nurse empties the urinary catheter bag.
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
    May 31, 2023 - Go scrub and tell the circulating nurse to “get the ball rolling.” b. … Tell the nurse to stop undercutting her. b. … Tell the clinic manager to have a talk with the nurse. d. … Just let the patients know that the nurse is having a bad day. 13. … The doctor has often been short tempered around the nurses and techs and doesn’t take suggestions very
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/distributed-cognition-er-nurses.pdf
    August 01, 2022 - a defined structure (e.g., presentation of the patient who arrives in the ED) and hierarchy (e.g., nurse … This structure means that a nurse taking care of a patient is more likely than a physician to observe … In addition, the nurse is more likely to establish rapport with the patient and caregiver, thus being … Thus, nurses have a critical role in diagnosis by virtue of the nursing knowledge that develops as nurses … Ten best practices for improving emergency medicine provider–nurse communication.
  13. pcmh.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
    June 01, 2023 - Long-term care Have an experienced registered nurse offer to administer routine medications for a less … experienced registered nurse who is behind in their care because of a patient whose condition was deteriorating
  14. pcmh.ahrq.gov/page/medical-home-what-do-we-know-what-do-we-need-know-review-earliest-evidence-effectiveness-of-the-patient-centered-medical-home-model-table-1
    March 01, 2013 - Case Managers Nurse case managers are embedded in primary care practices to help manage care for Medicare … Hostetter, 2010 Care Management Plus Nurse care managers supported by specialized health IT tools are … Geisinger Health System Proven-Health Navigator Geisinger Health Plan embedded a nurse case manager for … Guided Care Guided Care nurses are embedded in the primary care practice to provide assessments, care … Pediatric Alliance for Coordinated Care A pediatric nurse practitioner from each practice allocates 8
  15. pcmh.ahrq.gov/page/medical-home-what-do-we-know-what-do-we-need-know-review-earliest-evidence-effectiveness-of-the-patient-centered-medical-home-model-appendix
    March 01, 2013 - Comprehensive care requires a team of care providers, possibly including physicians, advanced practice nurses … , physician assistants, nurses, pharmacists, nutritionists, social workers, educators, and care coordinators … Care teams composed of PCP, physician’s assistant, nurse practitioners, nurses, administrative staff, … Program provides on-site registered nurse (the GCN) EHR embeds evidence-based guidelines; generates … and nurse provides self-management education Focused on diabetes care Nurses make referrals for
  16. pcmh.ahrq.gov/sites/default/files/publications/files/dischargeprep.pdf
    February 14, 2013 - : (Name of patient’s nurse) Date: _______ Nurse: __________ Date: _______ Nurse: _______ … ___ Date: _______ Nurse: __________ Date: _______ Nurse: __________ Date: _______ Nurse … : __________ Date: _______ Nurse: __________ Date: _______ Nurse: __________ Date: … Date: _______ Nurse: __________ Date: _______ Nurse: __________ Date: _______ Nurse … ______ Nurse: __________ Date: _______ Nurse: __________ Date: _______ Nurse: _________
  17. pcmh.ahrq.gov/talkingquality/translate/labels/describe.html
    January 01, 2023 - sensitive,” which means that performance on the measure is strongly influenced by the care delivered by nurses … When it was explained that nurses are responsible for checking on the central line and keeping it clean … and germ-free, they accepted that the nurse did indeed have influence over the measure. … When a patient is admitted to the hospital, a nurse assesses the condition of the patient's skin and … To ensure that nurses have the necessary knowledge for skin assessment and intervention they attend a
  18. pcmh.ahrq.gov/teamstepps/rrs/rrsspecscen.html
    October 01, 2014 - The family member alerted the nurse about these concerns. … The nurse assured the family member that she would check on the patient. … An hour later, the family member reminded the nurse, who then assessed the patient. … The nurse checked the patient’s vital signs. … Based on her colleague’s recommendation, the nurse called the RRT via the operator.
  19. pcmh.ahrq.gov/hai/cusp/toolkit/bckgrnd-qi-team.html
    December 01, 2012 - Defects Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse … Insert Unit Type> Director     Hospital Patient Safety Officer or Chief Quality Officer     Nurse … Champion     Nurse Educator     Nurse Manager     Nurses on team (list all)     Physicians on team (list all)    
  20. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leputcomesasst.pdf
    July 25, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Through the interpreter, Nurse Arroyo tells the patient, Mr. … Say to the nurse, “Let me check back with you. … Nurse Angelis is preparing to discharge Mr. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr.

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