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21. TeamSTEPPS for Office-Based Care Knowledge Assessment | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps/officebasedcare/handouts/knowledge.html
    December 01, 2015 - Registered Nurse. Patient. Nurse Jones is conducting a handoff. … Communication between physicians and nurses. … A nurse corrects a misstatement made by the physician, but the physician ignores the correction. … What should the nurse do in this situation?

22. NAC Member Biography: Mary Beth Flynn Makic | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cpi/about/organization/nac/makic.html
    March 01, 2024 - C.C.N.S., FAAN, FNAP, FCNS , is a professor and specialty director of the Adult-Gerontology Clinical Nurse … research scientist at Denver Health and Hospital Authority and previously held the position of research nurse … Makic has been a critical care clinician and clinical nurse specialist for more than 36 years and is … fellowships in the American Academy of Nursing, the National Academies of Practice, and the Clinical Nurse … Makic recently completed a three-year term on the American Association of Critical-Care Nurses (AACN)

23. TeamSTEPPS 2.0: Coaching Scenario 1 (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
    March 20, 2014 - You locate the coordinating team nurse in the department for an update, and she tells you, “We’re … examining the patient, when the on-call resident reached the room and began calling out orders to the nurses … The OR nurse approaches the resident to discuss what happened. … The patient then becomes angry and is transferred to a room across from the nurses’ station. … The registered nurse acknowledges the order in the computer and passes it on to the technician, who

24. The Role of the Bedside Nurse in Antibiotic Stewardship Interventions | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/antibiotic-use/acute-care/improve/bedside-nurse.html
    November 01, 2019 - Part 2) Effective Behavior Changes Around Prescribing Sustaining Stewardship Bedside Nurse … Ambulatory Care Toolkit Long-Term Care Toolkit The Role of the Bedside Nurse … 2019 Page originally created November 2019 Internet Citation: The Role of the Bedside Nurse

25. Strategy 3: Bedside Shift Report (Tool 3)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - ) Nurse shift changes require the successful transfer of information between nurses going off duty … and nurses coming on duty to prevent adverse events and medical errors. … Nurses who are coming on duty should thank the nurses who are going off duty if they have done a good … Specific points to discuss as needed: One of the nurses used the term “cardiomyopathy.” … How did the nurses address the patient’s concern about getting out of bed by himself?

26. Learning Outcomes Assessment | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps/lep/handouts/leputcomesasst.html
    December 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Say to the nurse, "Let me check back with you. Do you think Mr. … Nurse Angelis is preparing to discharge Mr. … Khang, interprets Nurse Angelis's instructions. The patient nods. Nurse Angelis states that Mr. … Lo may not have fully understood Nurse Angelis's instructions. Mr.

27. TeamSTEPPS 2.0: Mutual Support Exercise Sheet (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/exmutualsupport.pdf
    March 21, 2014 - Two nurses are at the desk during a brief lull in a busy day. … Nurse #1: “Let's see whether Maureen can use some help.” … Nurse #1: “Come with me. I’ll show you how it's done.” (Nurse #1 approaches Nurse #3.) … Nurse #1: “Maureen, I can see you're busy. … Nurse #3: “Thanks. The IV is set up. You just need to start the line.” (Nurse 3 exits.)

28. TeamSTEPPS Learning Benchmarks | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps/instructor/reference/learnbench.html
    March 01, 2014 - Tell the clinic manager to have a talk with the nurse. … Complain to the attending that the nurse is hypercritical and ineffective. … Just let the patients know that the nurse is having a bad day. … The doctor has often been short tempered around the nurses and techs and doesn't take suggestions very … Nurse. Supervisor. It depends on circumstances. Patient. B-4.  

29. Peer Support Interaction—Nurse: Video | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/patient-safety/settings/hospital/candor/videos/nurses.html
    August 01, 2022 - and Events Education & Training Resources Peer Support Interaction—Nurse … This video demonstrates an example of emotional support provided for the nurse caregiver after an adverse … 2022 Page originally created April 2016 Internet Citation: Peer Support Interaction—Nurse

30. Module 2: Urinary Catheter Maintenance Facilitator Notes | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module2-speaker-notes.html
    February 01, 2023 - The nurse and transporter need to take the patient to radiology for a followup study.  … Nurse: “You know that we’ve been trying to decrease our CAUTI rates here, right? … Nurse:  “Not exactly. … Nurse: “Yes, you’re correct.” Transporter: “OK, I got it. Anything else?” … Next, the nurse empties the urinary catheter bag.

31. TeamSTEPPS Learning Benchmarks (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
    May 31, 2023 - Go scrub and tell the circulating nurse to “get the ball rolling.” b. … Tell the nurse to stop undercutting her. b. … Tell the clinic manager to have a talk with the nurse. d. … Just let the patients know that the nurse is having a bad day. 13. … The doctor has often been short tempered around the nurses and techs and doesn’t take suggestions very

32. Distributed Cognition and the Role of Nurses in Diagnostic Safety in the Emergency Department (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/distributed-cognition-er-nurses.pdf
    August 01, 2022 - a defined structure (e.g., presentation of the patient who arrives in the ED) and hierarchy (e.g., nurse … This structure means that a nurse taking care of a patient is more likely than a physician to observe … In addition, the nurse is more likely to establish rapport with the patient and caregiver, thus being … Thus, nurses have a critical role in diagnosis by virtue of the nursing knowledge that develops as nurses … Ten best practices for improving emergency medicine provider–nurse communication.

33. Section 2: Explanation of Mutual Support Key Concepts and Tools | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
    June 01, 2023 - Long-term care Have an experienced registered nurse offer to administer routine medications for a less … experienced registered nurse who is behind in their care because of a patient whose condition was deteriorating

34. The Medical Home: What Do We Know, What Do We Need to Know? A Review of the Earliest Evidence on the Effectiveness of the Patient-Centered Medical Home Model. Table 1 | PCMH Resource Center
    pcmh.ahrq.gov/page/medical-home-what-do-we-know-what-do-we-need-know-review-earliest-evidence-effectiveness-of-the-patient-centered-medical-home-model-table-1
    March 01, 2013 - Case Managers Nurse case managers are embedded in primary care practices to help manage care for Medicare … Hostetter, 2010 Care Management Plus Nurse care managers supported by specialized health IT tools are … Geisinger Health System Proven-Health Navigator Geisinger Health Plan embedded a nurse case manager for … Guided Care Guided Care nurses are embedded in the primary care practice to provide assessments, care … Pediatric Alliance for Coordinated Care A pediatric nurse practitioner from each practice allocates 8

35. The Medical Home: What Do We Know, What Do We Need to Know? A Review of the Earliest Evidence on the Effectiveness of the Patient-Centered Medical Home Model. Appendix | PCMH Resource Center
    pcmh.ahrq.gov/page/medical-home-what-do-we-know-what-do-we-need-know-review-earliest-evidence-effectiveness-of-the-patient-centered-medical-home-model-appendix
    March 01, 2013 - Comprehensive care requires a team of care providers, possibly including physicians, advanced practice nurses … , physician assistants, nurses, pharmacists, nutritionists, social workers, educators, and care coordinators … Care teams composed of PCP, physician’s assistant, nurse practitioners, nurses, administrative staff, … Program provides on-site registered nurse (the GCN) EHR embeds evidence-based guidelines; generates … and nurse provides self-management education Focused on diabetes care Nurses make referrals for

36. RED Discharge Preparation Workbook (pdf file)
    pcmh.ahrq.gov/sites/default/files/publications/files/dischargeprep.pdf
    February 14, 2013 - : (Name of patient’s nurse) Date: _______ Nurse: __________ Date: _______ Nurse: _______ … ___ Date: _______ Nurse: __________ Date: _______ Nurse: __________ Date: _______ Nurse … : __________ Date: _______ Nurse: __________ Date: _______ Nurse: __________ Date: … Date: _______ Nurse: __________ Date: _______ Nurse: __________ Date: _______ Nurse … ______ Nurse: __________ Date: _______ Nurse: __________ Date: _______ Nurse: _________

37. Describe How a Plan or Provider Can Influence a Quality Measure | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/talkingquality/translate/labels/describe.html
    January 01, 2023 - sensitive,” which means that performance on the measure is strongly influenced by the care delivered by nurses … When it was explained that nurses are responsible for checking on the central line and keeping it clean … and germ-free, they accepted that the nurse did indeed have influence over the measure. … When a patient is admitted to the hospital, a nurse assesses the condition of the patient's skin and … To ensure that nurses have the necessary knowledge for skin assessment and intervention they attend a

38. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps/rrs/rrsspecscen.html
    October 01, 2014 - The family member alerted the nurse about these concerns. … The nurse assured the family member that she would check on the patient. … An hour later, the family member reminded the nurse, who then assessed the patient. … The nurse checked the patient’s vital signs. … Based on her colleague’s recommendation, the nurse called the RRT via the operator.

39. Background Quality Improvement Team Information Form | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/hai/cusp/toolkit/bckgrnd-qi-team.html
    December 01, 2012 - Defects Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse … Insert Unit Type> Director     Hospital Patient Safety Officer or Chief Quality Officer     Nurse … Champion     Nurse Educator     Nurse Manager     Nurses on team (list all)     Physicians on team (list all)    

40. TeamSTEPPS Limited English Proficiency Module: Learning Outcomes Assessment (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leputcomesasst.pdf
    July 25, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Through the interpreter, Nurse Arroyo tells the patient, Mr. … Say to the nurse, “Let me check back with you. … Nurse Angelis is preparing to discharge Mr. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr.