-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepbriefingex.pdf
July 25, 2012 - I need someone to play the nurse, someone to play the interpreter, and
someone to play the patient. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name]
today. … [Interpreter and nurse walk into patient room]
Nurse: Hi, [patient name]. I’m [nurse name]. … Interpreter: [interprets]
Patient: [nods]
Nurse: Next, I’m going to go over your medications. … Interpreter: [interprets]
Nurse: First, we want you to take aspirin once a day to help keep your blood
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
June 01, 2021 - The wound care nurse and a nurse from the unit work together to assess a resident’s wounds, change the … The nurse says, “I’m the nurse for Mrs. N, a resident on ward B. … Using her SBAR tool, the nurses states:
“Hi Dr. K, I am calling about one of the residents. … This nurse usually works only on the weekends. … No one knew anything about her concerns—they were not passed along by the nurses or by the covering provider
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-benefits-participation.pdf
January 01, 2019 - implementation-qi/toolkit/child-hcahps/index.html
24
Case Study #1: Improving Communication
with Nurses … Goal:
• Improve Child HCAHPS nurse-child
communication scores above 75th
percentile
Intervention … :
• Communication bundle
► Bedside nurse shift reporting, whiteboards,
scripting
Outcome Measures … :
• Child HCAHPS scores for two
communication questions:
► 1) How often the nurse listened carefully … to the
child; and
► 2) How often the nurse explained things in a
way that was easy for the child
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/bckgrndqiteam.doc
August 07, 2012 - Director
Hospital Patient Safety Officer or Chief Quality Officer
Nurse … Champion
Nurse Educator
Nurse Manager
Nurses
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room]
Nurse: Hi, [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I am nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room]
Nurse: Hi [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.
-
pbrn.ahrq.gov/news/newsroom/case-studies/201801.html
April 01, 2018 - Key measures taken to prevent falls now include bedside commodes, welcome signs in each room from the nurse … reminding patients to “call, don’t fall,” and additional safety awareness training for nurses and patient … Lee emphasized that training was mandatory for both nurses and patient care technicians, “which played … Anderson Regional is having an individually written contract with patients that indicates when the nurse … patient so there will be a pre-established expectation that at a specified time during the night, the nurse
-
pbrn.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
July 01, 2018 - ICU Physician
ICU Charge Nurse
Nurse Practitioner (if available)
RRS coordinator
Transportation … The family member alerted the nurse about these concerns. … The nurse assured the family member that she would check on the patient. … An hour later, the family member reminded the nurse, who then assessed the patient. … The nurse checked the patient's vital signs.
-
pbrn.ahrq.gov/research/findings/factsheets/primary/index.html
February 01, 2024 - Primary Care Workforce
This fact sheet shows that primary care physicians, nurse practitioners, and … The Number of Nurse Practitioners and Physician Assistants Practicing Primary Care in the United States … Nurse practitioners and physician assistants are health professions begun in the United States in
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ambulatory.pdf
March 19, 2014 - The nurse is embarrassed but does not speak to the doctor about the situation. … Cindy S., a
nurse, is at the bedside inserting an IV. … Lora A. is the nurse at the cart drawing up the meds. … The lunch relief nurse comes on just as the patient leaves for X
Ray. … The
unit clerk is aware of the plan, but the patient’s nurse is not.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/neonatalicu.pdf
March 19, 2014 - Scenario 44
Appropriate for: Neonatal ICU
Setting: Hospital
At approximately 2100, the NICU nurse … Two hours later, the nurse contacts the resident and again
expresses her concern that the baby “just … The resident reassures the nurse
and says he thinks the baby is fine. … The nurse asks that the attending physician be
called, but the resident refuses. … room and, without assessing the patient or learning the history, begins calling
out orders to the nurses
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
June 20, 2011 - During your hospital stay, your doctors and nurses will make sure to answer your questions and address … Repeat these instructions back to the doctor or nurse in your own words. … Write down what your doctors and nurses say.
Ask questions again until you understand the answers. … going home before you are ready,
call [insert name] at [phone number].
:: 14
1 ::
· My doctors or nurses … Ask your doctor or nurse how others can help you recover.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - of urgency that enabled us to advance our
coaching model
42
Inpatient Coaching
• Nurse … observations and facilitates improvement workgroups
43
Inpatient Coaching
• Targeted formalized Nurse … 90
Quarter 1
(n = 317)
Quarter 2
(n = 330)
Quarter 3
(n = 324)
Quarter 4
(n = 391)
Impact of Nurse … Leader Rounding on Two Priorities
Nurse Leader Rounding
Staff Helped with Pain
Nurses Listened Carefully … Child HCAHPS
Inpatient Coaching
Inpatient Coaching - Slide 2
Monthly Report - Example
Impact of Nurse
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
September 01, 2012 - The receptionist,
Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s
instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name]
today. … [Interpreter and nurse walk into patient room]
Nurse: Hi, [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows
that one of the nurses, Betty, speaks Spanish.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
September 01, 2012 - The receptionist, Carolyn,
knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The
patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I am nurse [name]. We are going to discharge [patient name]
today. … [Interpreter and nurse walk into patient room]
Nurse: Hi [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows
that one of the nurses, Betty, speaks Spanish.
-
pbrn.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - It states what the nurse or other provider has assessed based on the background information, patient … After watching the video, consider:
How did the SBAR technique improve communication between the nurse … The nurse identified herself and the reason she was calling. … The nurse provided the background of the deep vein thrombosis (DVT) diagnosis and all current labs. … The recent assessment of the patient has led the nurse to call the physician with her concerns.
-
pbrn.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
December 01, 2017 - Nurses.
Residents.
Fellows.
Psychologists. … Preoperative nurse initiates.
Primary perioperative team communication tool. … POSTOP
Nurse-led handoff communication.
Include procedure, medications, etc. … Followup:
Operating room charge nurse assigned to update preference cards. … Preoperative nurse initiates.
Primary perioperative team communication tool.
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pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module7/igsummary.html
March 01, 2014 - Powers gives a verbal order for 1 Amp Narcan to Nurse Shelley. … Nurse Shelley repeats the verbal order as "1 Amp Narcan." … At the end of Nurse Shelley's shift, she hands off to Nurse Givens. … Better handoff from recovery to floor nurse. … Structured handoff from recovery nurse to floor nurse.
Brief at start of new nursing shift.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/icu.pdf
March 19, 2014 - Instructor Comments
In this scenario, time, nurses, and information handoffs are scarce. … Neither nurse seeks
assistance from her teammates. … Judy, a nurse, is at the bedside
inserting an IV. … Nancy is the nurse at the cart drawing up the meds. … In an event review conducted the next day, the nurses express confusion
regarding who was in charge
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
May 22, 2013 - During your hospital stay,
your doctors and nurses will make sure to answer your
questions and address … ]
• Write down what your doctors and nurses say. … before you are ready,
call [insert name] at [phone number].
13 :: :: 2
My doctors or nurses … Ask your doctor or nurse how others can help you
recover. … My doctors or nurses answered questions that are important to me and my family.