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61. TeamSTEPPS Limited English Proficiency Module: Briefing Exercise (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepbriefingex.pdf
    July 25, 2012 - I need someone to play the nurse, someone to play the interpreter, and someone to play the patient. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi, [patient name]. I’m [nurse name]. … Interpreter: [interprets] Patient: [nods] Nurse: Next, I’m going to go over your medications. … Interpreter: [interprets] Nurse: First, we want you to take aspirin once a day to help keep your blood

62. Communication-Facilitator-Guide (doc file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
    June 01, 2021 - The wound care nurse and a nurse from the unit work together to assess a resident’s wounds, change the … The nurse says, “I’m the nurse for Mrs. N, a resident on ward B. … Using her SBAR tool, the nurses states: “Hi Dr. K, I am calling about one of the residents. … This nurse usually works only on the weekends. … No one knew anything about her concerns—they were not passed along by the nurses or by the covering provider

63. Introducing the Child HCAHPS® Survey Database webcast-Toomey-2 (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-benefits-participation.pdf
    January 01, 2019 - implementation-qi/toolkit/child-hcahps/index.html 24 Case Study #1: Improving Communication with Nurses … Goal: • Improve Child HCAHPS nurse-child communication scores above 75th percentile Intervention … : • Communication bundle ► Bedside nurse shift reporting, whiteboards, scripting Outcome Measures … : • Child HCAHPS scores for two communication questions: ► 1) How often the nurse listened carefully … to the child; and ► 2) How often the nurse explained things in a way that was easy for the child

64. Bckgrndqiteam (doc file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/bckgrndqiteam.doc
    August 07, 2012 - Director Hospital Patient Safety Officer or Chief Quality Officer Nurse … Champion Nurse Educator Nurse Manager Nurses

65. Readiness Assessment Survey (doc file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
    September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi, [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.

66. Readiness Assessment Survey (doc file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
    September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I am nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.

67. Mississippi Hospital Reduces Patient Falls by 25 Percent Using AHRQ Program | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/news/newsroom/case-studies/201801.html
    April 01, 2018 - Key measures taken to prevent falls now include bedside commodes, welcome signs in each room from the nurse … reminding patients to “call, don’t fall,” and additional safety awareness training for nurses and patient … Lee emphasized that training was mandatory for both nurses and patient care technicians, “which played … Anderson Regional is having an individually written contract with patients that indicates when the nurse … patient so there will be a pre-established expectation that at a specified time during the night, the nurse

68. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
    July 01, 2018 - ICU Physician ICU Charge Nurse Nurse Practitioner (if available) RRS coordinator Transportation … The family member alerted the nurse about these concerns. … The nurse assured the family member that she would check on the patient. … An hour later, the family member reminded the nurse, who then assessed the patient. … The nurse checked the patient's vital signs.

69. Primary Care | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/research/findings/factsheets/primary/index.html
    February 01, 2024 - Primary Care Workforce This fact sheet shows that primary care physicians, nurse practitioners, and … The Number of Nurse Practitioners and Physician Assistants Practicing Primary Care in the United States … Nurse practitioners and physician assistants are health professions begun in the United States in

70. TeamSTEPPS Specialty Scenarios: Ambulatory Care (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ambulatory.pdf
    March 19, 2014 - The nurse is embarrassed but does not speak to the doctor about the situation. … Cindy S., a nurse, is at the bedside inserting an IV. … Lora A. is the nurse at the cart drawing up the meds. … The lunch relief nurse comes on just as the patient leaves for X Ray. … The unit clerk is aware of the plan, but the patient’s nurse is not.

71. TeamSTEPPS Specialty Scenarios: Neonatal ICU (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/neonatalicu.pdf
    March 19, 2014 - Scenario 44 Appropriate for: Neonatal ICU Setting: Hospital At approximately 2100, the NICU nurse … Two hours later, the nurse contacts the resident and again expresses her concern that the baby “just … The resident reassures the nurse and says he thinks the baby is fine. … The nurse asks that the attending physician be called, but the resident refuses. … room and, without assessing the patient or learning the history, begins calling out orders to the nurses

72. Strategy 4: IDEA Discharge Planning (Tool 2b) (doc file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 20, 2011 - During your hospital stay, your doctors and nurses will make sure to answer your questions and address … Repeat these instructions back to the doctor or nurse in your own words. … Write down what your doctors and nurses say. Ask questions again until you understand the answers. … going home before you are ready, call [insert name] at [phone number]. :: 14 1 :: · My doctors or nurses … Ask your doctor or nurse how others can help you recover.

73. Introducing the CAHPS Child Hospital Survey (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
    June 09, 2012 - of urgency that enabled us to advance our coaching model 42 Inpatient Coaching • Nurse … observations and facilitates improvement workgroups 43 Inpatient Coaching • Targeted formalized Nurse … 90 Quarter 1 (n = 317) Quarter 2 (n = 330) Quarter 3 (n = 324) Quarter 4 (n = 391) Impact of Nurse … Leader Rounding on Two Priorities Nurse Leader Rounding Staff Helped with Pain Nurses Listened Carefully … Child HCAHPS Inpatient Coaching Inpatient Coaching - Slide 2 Monthly Report - Example Impact of Nurse

74. Readiness Assessment Survey (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
    September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi, [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.

75. Readiness Assessment Survey (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
    September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I am nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.

76. Tool: SBAR | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
    November 01, 2019 - It states what the nurse or other provider has assessed based on the background information, patient … After watching the video, consider: How did the SBAR technique improve communication between the nurse … The nurse identified herself and the reason she was calling. … The nurse provided the background of the deep vein thrombosis (DVT) diagnosis and all current labs. … The recent assessment of the patient has led the nurse to call the physician with her concerns.

77. Auditing Your Briefings and Debriefings Process: Slide Presentation | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
    December 01, 2017 - Nurses. Residents. Fellows. Psychologists. … Preoperative nurse initiates. Primary perioperative team communication tool. … POSTOP Nurse-led handoff communication. Include procedure, medications, etc. … Followup: Operating room charge nurse assigned to update preference cards. … Preoperative nurse initiates. Primary perioperative team communication tool.

78. TeamSTEPPS Fundamentals Course: Module 7. Summary | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module7/igsummary.html
    March 01, 2014 - Powers gives a verbal order for 1 Amp Narcan to Nurse Shelley. … Nurse Shelley repeats the verbal order as "1 Amp Narcan." … At the end of Nurse Shelley's shift, she hands off to Nurse Givens. … Better handoff from recovery to floor nurse. … Structured handoff from recovery nurse to floor nurse. Brief at start of new nursing shift.

79. TeamSTEPPS Specialty Scenarios: ICU (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/icu.pdf
    March 19, 2014 - Instructor Comments  In this scenario, time, nurses, and information handoffs are scarce. … Neither nurse seeks assistance from her teammates. … Judy, a nurse, is at the bedside inserting an IV. … Nancy is the nurse at the cart drawing up the meds. … In an event review conducted the next day, the nurses express confusion regarding who was in charge

80. Strategy 4: IDEA Discharge Planning (Tool 2b) (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - During your hospital stay, your doctors and nurses will make sure to answer your questions and address … ] • Write down what your doctors and nurses say. … before you are ready, call [insert name] at [phone number]. 13 :: :: 2  My doctors or nurses … Ask your doctor or nurse how others can help you recover. …  My doctors or nurses answered questions that are important to me and my family.