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61. Event Investigation and Analysis Guide: Appendix B | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apb.html
    August 01, 2022 - #1 Charge nurse Nurse #2 RN CNA X Nursing tech Manager MS Manager Pertinent Interview … The charge nurse usually doesn’t take patient assignments; however, the emergency department was on bypass … Nurse #1 and Nurse #2 both said they were speaking to the tech at the same time while she was passing … The CNA referred to both of the patients as "your patient" when providing each nurse with results. … There was an opportunity to ask a clarifying question of the tech and nurses about patient identification

62. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
    July 01, 2018 - ICU Physician ICU Charge Nurse Nurse Practitioner (if available) RRS coordinator Transportation … The family member alerted the nurse about these concerns. … The nurse assured the family member that she would check on the patient. … An hour later, the family member reminded the nurse, who then assessed the patient. … The nurse checked the patient's vital signs.

63. TeamSTEPPS Specialty Scenarios: ICU (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/icu.pdf
    March 19, 2014 - Instructor Comments  In this scenario, time, nurses, and information handoffs are scarce. … Neither nurse seeks assistance from her teammates. … Judy, a nurse, is at the bedside inserting an IV. … Nancy is the nurse at the cart drawing up the meds. … In an event review conducted the next day, the nurses express confusion regarding who was in charge

64. Strategy 4: IDEA Discharge Planning (Tool 2b) (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - During your hospital stay, your doctors and nurses will make sure to answer your questions and address … ] • Write down what your doctors and nurses say. … before you are ready, call [insert name] at [phone number]. 13 :: :: 2  My doctors or nurses … Ask your doctor or nurse how others can help you recover. …  My doctors or nurses answered questions that are important to me and my family.

65. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/instructor/scenarios/neonatalicu.html
    March 01, 2014 - Two hours later, the nurse contacts the resident and again expresses her concern that the baby "just … The resident reassures the nurse and says he thinks the baby is fine. … The nurse asks that the attending physician be called, but the resident refuses. … the room and, without assessing the patient or learning the history, begins calling out orders to the nurses … At 0930, the nurse caring for the infant realizes that the infant is still NPO and on no IVF.

66. Morningbriefing (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/morningbriefing.doc
    August 07, 2012 - Purpose of tool: This tool provides a structured approach to help physicians and nurses identify the … · Physicians who conduct patient rounds. · Charge nurses and nurse managers who make patient assignments … How to use this tool: Complete this tool by meeting with the charge nurse daily before starting patient … availability or problems Outside patient testing or transportation needs Physician or nurse

67. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Safe Cesarean Section (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
    May 01, 2017 - Who should use this tool: Nurses, physicians, midwives, and other labor and delivery (L&D) unit staff … Circulating nurse Charge nurse Operating room (OR) technician Pediatrics Primary maternity provider … (if applicable) Circulating nurse OR technician Pediatric provider Circulating nurse verbalizes: … (if applicable) Circulating nurse Operating room (OR) technician Pediatric provider Circulating nurse … |_| Circulating nurse |_| Charge nurse |_| OR technician |_| Pediatric provider |_| Primary maternity

68. TeamSTEPPS Speciality Scenarios - Combat Care (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/CombatCare.pdf
    March 18, 2014 - When possible, speak directly to the nurse or physician caring for the patient. … A nurse enters and observes the difficulty the corpsman is experiencing. … For the next 15 minutes, the two nurses work together to care for the patient. … A nurse passing by the room hears the Call-out and steps into the room. … The nurse insists that he be moved ahead of others in X Ray.

69. Identify Defects Through Sensemaking | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/hai/cusp/modules/identify/identify.html
    December 01, 2012 - Transfusing nurse didn’t check blood type on hanging unit. Nurse was busy and distracted. … Recovery Nurse interrupts transfusion. Nurse sees that unit is A positive. … Root Causes Temp nurse unclear about procedure. Temp nurses need help. … Other nurses on sick-out. … Transfusing nurse busy and distracted. Both nurses from outside the agency.

70. CAHPS American Indian Survey (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
    March 04, 2009 - Do you have a primary doctor or nurse? 1|_| Yes 2|_| No  If No, go to #29 on page 6 13. … How long has this person been your primary doctor or nurse? … Which one of the following clinics do you go to when you see your primary doctor or nurse? … primary doctor or nurse possible, what number would you use to rate your primary doctor or nurse? … | 10 Best primary doctor or nurse possible Getting Needed Care 29.

71. Background Quality Improvement Team Information Form | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/hai/cusp/toolkit/bckgrnd-qi-team.html
    December 01, 2012 - Defects Through Sensemaking Implement Teamwork and Communication Apply CUSP Role of the Nurse … Insert Unit Type> Director     Hospital Patient Safety Officer or Chief Quality Officer     Nurse … Champion     Nurse Educator     Nurse Manager     Nurses on team (list all)     Physicians on team (list all)    

72. 6 Tk1 T2-Talking With Residents Family Members Checklist Version Final (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_checklist_version_Final.pdf
    October 01, 2016 - A doctor will ask a nurse to check on a resident more often and encourage drinking for up to a few days … The doctor will request that nurses check often to see how he or she is feeling, take his/her temperature … A doctor may ask a nurse to check on a resident more often and encourage drinking for up to a few days … aware of them so that you and your family member can report any changes in how he or she feels to a nurse … think your family member may be experiencing any of these side effects—or just feels different—let a nurse

73. Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/research/findings/studies/index.html?page=2
    January 01, 2024 - caregivers of hospitalized patients into an 8-week intervention which included video visits conducted by a registered … The researchers estimated labor costs for a registered nurse and compared to scenario analyses utilizing … a nurse practitioner or social worker wages. … The researchers found the base case, TPC cost was $395 per FCG conducted by a registered nurse, compared … Inpatient nurses' preferences and decisions with risk information visualization.

74. Strategy 2: Communicating to Improve Quality (Tool 2) (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
    February 24, 2011 - information about your health Make sure your health care team is aware of any concerns Tell a doctor or nurse … if they notice a change in your condition Find a nurse when help is needed urgently Tell us who you … After your doctor or nurse tells you something, try saying, “Let’s make sure I have this right” and then … It is helpful to write down what the doctors and nurses tell you. … If you are worried about taking any medicine for any reason, tell your doctor or nurse before you take

75. 6 Tk1 T1-Talking With Residents Checklist Version Final (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T1-Talking_with_Residents_checklist_version_Final.pdf
    October 01, 2016 - Nurses may check on you and ask you to drink more for a few days. … Your doctor will request that nurses check on you often to see how you are feeling, take your temperature … Nurses may check on you more and provide acetaminophen for a few days. … • Ask your doctor or a nurse about the benefits and risks of taking an antibiotic. … • Tell someone, including myself or another nurse, if you want more information—or have concerns—about

76. Slide 1
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
    September 05, 2012 - Medical Assistant Non-Clinical Office Staff Other Clinical Staff Registered Nurse Unknown … practitioner) 4 4 8 Medical assistant 3 3 6 Community health worker 3 0 3 Other (nutritionist and registered … practitioner) 4 4 8 Medical assistant 3 3 6 Community health worker 3 0 3 Other (nutritionist and registered … 4 4 8 Medical assistant 3 3 6 Community health worker 3 0 3 Other (nutritionist and registered … nurse) 0 2 2 13 11 24  

77. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
    April 01, 2011 - about steps toward discharge Bedside nurse Daily activities Blank cell. … identify needs and adapt the strategy; the trainers to prepare and conduct the training; staff champions (registered … Periodically monitoring nurses gave nurses helpful and timely feedback. … Then, nurse leaders held a 6-hour training session for selected nurses, including members of the unit-based … council and nurses who were working towards promotion.

78. Auditing Your Briefings and Debriefings Process: Slide Presentation | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
    December 01, 2017 - Nurses. Residents. Fellows. Psychologists. … Preoperative nurse initiates. Primary perioperative team communication tool. … POSTOP Nurse-led handoff communication. Include procedure, medications, etc. … Followup: Operating room charge nurse assigned to update preference cards. … Preoperative nurse initiates. Primary perioperative team communication tool.

79. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
    May 01, 2017 - champion, staff nurses, the L&D nurse manager, QI coordinators, an obstetrician/gynecologist physician … First, the implementation team strategically began train- ing nurse managers, assistant nurse managers … care teams—the obstetrics and gynecology providers, the in-house anesthesiologists, the certified registered … nurse anesthetists (CRNAs), and the L&D nurses. … The rapid response nurse then alerts the charge nurse in the operating room.

80. TeamSTEPPS Fundamentals Course: Module 3. Communication | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
    March 01, 2019 - How could the physician more effectively communicate to the nurse what is needed? … The nurse identified herself and the reason she was calling. … The nurse provided the background of the DVT diagnosis and all current labs. … Video Time: 1:36 minutes Materials: Handoff Video (Nurse to Nurse; Handoff_INPTSURG_2.mpg) … O     Ownership— Who is responsible (nurse/doctor/team)?