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cahps.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
March 01, 2019 - How could the physician more effectively communicate to the nurse what is needed? … The nurse identified herself and the reason she was calling. … The nurse provided the background of the DVT diagnosis and all current labs. … Video Time: 1:36 minutes
Materials:
Handoff Video (Nurse to Nurse; Handoff_INPTSURG_2.mpg) … O Ownership— Who is responsible (nurse/doctor/team)?
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cahps.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-meeting-notes-nov2022.pdf
March 01, 2023 - Contract
o Posted three new issue briefs on the AHRQ website: (1) Distributed
Cognition and the Role of Nurses … Diagnostic Accuracy Through
Probability-Based Diagnosis; (3) Reinforcing the Value and Roles of
Nurses … in Diagnostic Safety: Pragmatic Recommendations for Nurse
Leaders and Educators. … https://www.ahrq.gov/patient-safety/reports/issue-briefs/nurse-role-dxsafety.html
https://www.ahrq.gov … /patient-safety/reports/issue-briefs/nurse-role-dxsafety.html
2
Agency Update
o Posted Calibrate
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cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - It states what the nurse or other provider has assessed based on the background information, patient … After watching the video, consider:
How did the SBAR technique improve communication between the nurse … The nurse identified herself and the reason she was calling. … The nurse provided the background of the deep vein thrombosis (DVT) diagnosis and all current labs. … The recent assessment of the patient has led the nurse to call the physician with her concerns.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_5.pdf
October 01, 2016 - Two full-time float MAs act as triage nurses,
filling in as needed. … In addition,
this coach is also a licensed vocational nurse (LVN) who acts as a backup nurse, starting … Registered nurse (RN)
outpatient case managers oversee the management of high-risk patients with multiple … MAs and triage nurses can
consult PCPs. … ; RN=registered nurse
Team Building and Training
The clinic manager at the WellMed at Medical Center
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cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-workplace-safety-resources.pdf
January 01, 2023 - /health-and-
safety/incivility.jpg
The American Nurses Association (ANA) created this Civility Best … Practices for Nurses poster for
healthcare organizations. … /nurse-bullying
Healthcare organizations can review this resource from St. … Catherine University to understand
forms of nurse bullying, identify common nurse bully types, and understand … This resource also provides organizational strategies to address bullying among nurses.
4.
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cahps.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-specialized-populations-icu-slides.html
December 01, 2017 - The nurse/physicians in the unit want to take the Foley out, but the surgeon/oncologist also caring for … Surgeon
Infectious disease specialist
(Resident)
Emergency medicine
EM physician
Nurse … Formation of CAUTI Team
Unit Manager:
For support, leadership, & time allocation
Unit Charge Nurses … collection
Unit Team Leader:
Peer champion, coordinate project efforts, staff empowerment
Staff Nurses … Bag below bladder, use of securement device, seal not broken)
Nurse to complete when care on sheet
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
April 01, 2011 - identify needs and adapt the strategy;
the trainers to prepare and conduct the training; staff champions (registered … • Periodically monitoring
nurses gave nurses helpful
and timely feedback. … Then, nurse leaders held a 6-hour training session for selected nurses, including
members of the unit-based … council and nurses who were working towards
promotion. … Nurse managers monitored and supported implementation.
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cahps.ahrq.gov/news/newsletters/e-newsletter/858.html
April 01, 2023 - Nurse Staffing Gaps Reported in Hospitals With More Vulnerable Maternity Patients, Study Finds . … Nurse Staffing Gaps Reported in Hospitals With More Vulnerable Maternity Patients, Study Finds
Most … hospitals adhere to nurse staffing guidelines, but gaps in staffing are reported more frequently at … staffing guidelines published by the Association of Women’s Health, Obstetric and Neonatal Nurses. … They found that nurses reported strong adherence to staffing guidelines in their hospitals; but higher
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cahps.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
September 01, 2012 - : (Name of patient’s nurse)
Date: _______ Nurse: __________
Date: _______ Nurse: _______ … ___
Date: _______ Nurse: __________
Date: _______ Nurse: __________
Date: _______ Nurse … Date: _______ Nurse: __________
Date: _______ Nurse: __________
Date: _______ Nurse … ______ Nurse: __________
Date: _______ Nurse: __________
Date: _______ Nurse: _________ … During this hospital stay, how often did nurses listen carefully to you?
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/huddle-emergency-dept-guide.pdf
August 31, 2023 - .
• Nurse Autumn will start an IV, draw labs, and give medications.
• Nurse Julie will document.
• Nurse
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cahps.ahrq.gov/teamstepps/instructor/fundamentals/module6/slmutualsupp.html
July 01, 2018 - The nurse calls out the vital signs while the physician continues to monitor the rhythm. … A nurse passing by the room hears the call-out. … Before the patient is discharged, the nurse checks the patient's vitals one last time. … The nurse finds it unusual that the blood pressure and heart rate are substantially elevated. … The nurse receives the order from the resident on call.
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cahps.ahrq.gov/research/findings/factsheets/primary/index.html
February 01, 2024 - Primary Care Workforce
This fact sheet shows that primary care physicians, nurse practitioners, and … The Number of Nurse Practitioners and Physician Assistants Practicing Primary Care in the United States … Nurse practitioners and physician assistants are health professions begun in the United States in
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cahps.ahrq.gov/hai/cauti-tools/archived-webinars/breaking-down-barriers-slides.html
December 01, 2017 - Infection Preventionist
Physician
Nurse leader or nurse educator
Bedside nurse
Other…
Slide … (31%)
Patient’s labia closed over the catheter during insertion and contaminated the catheter; nurse … Nurse inserting catheter ripped her sterile gloves, did not get new ones. … Techs/Nurse Aides to insert Foley? … care improvement
Plans for Future & Sustainability:
Perform follow-up evaluation
Implement Nurse
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cahps.ahrq.gov/teamstepps/instructor/scenarios/ed.html
March 01, 2014 - In the meantime, Nurse Richardson from the Emergency Department requests 50 mg of morphine to restock … He goes back into the waiting room and asks for assistance from the Triage nurse because "things are … In the meantime, Nurse Richardson from the Emergency Department requests 50 mg of morphine to restock … Quickly, Nurse Moody says loudly, "ABCs people, what's the patient's respiratory status? … The nurse insists that he be moved ahead of others in X Ray.
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cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-slides.html
July 01, 2023 - Slide 5: Team Members
Nurses (including nurse educator, nurse manager, nurse midwives, nurse anesthetists … Slide 25: The CUSP Leader's Role
Is a frontline provider, nurse educator, physician, or other staff … Nurses.
Patient safety officers.
Technicians.
Clerks and receptionists. … Slide 39: The Nurse Manager's Role
Leads or supports L&D CUSP activities. … American Organization of Nurse Executives Nurse Manager Leadership Partnership Learning Domain Framework
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cahps.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
December 01, 2020 - Licensed Vocational Nurse: 8.9%.
Medical Assistant: 32.3%.
Non-Clinical Office Staff: 27.6%. … Registered Nurse: 5.1%.
Unknown: 6.1%. … 12 clinics) N
Practice leader (coordinator, medical director)
3
2
5
Clinician (physician, nurse … 8
Medical assistant
3
3
6
Community health worker
3
0
3
Other (nutritionist and registered … nurse)
0
2
2
Total
13
11
24
Slide 13
Image: Three large ovals captioned Clinic
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/tool_rapidresponse-systems.docx
May 01, 2017 - Who should use this tool: Nurses, physicians, midwives, anesthesiology providers, neonatal providers, … care condition
· An event that requires a team response
· An acute situation that the physician or nurse … Rapid responders may include staff L&D nurses, nurse midwives, obstetricians, and anesthesiology providers … midwife(s)
L&D staff nurse(s)
Anesthesiology
Charge nurse
L&D technician … notified: Yes No
Nurse manager notified: Yes No
Attending M.D. or midwife notified: Yes
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - Health Plan Offers Nurse Advice Line
in Spanish
Health plans can also take steps to ensure
that their … care organization, developed and
aggressively marketed a 24-hour bilingual
(English and Spanish) nurse … Eight bilingual registered nurses staff the
line, which replaced a traditional advice
line where nurses … After Molina introduced its bilingual
nurse advice line, calls from Spanish-
speaking members increased … Source: AHRQ Health Care Innovations
Exchange. 24-Hour, Bilingual Nurse Line
Provides Advice and Interpreter
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/module4_pu-implementation.docx
August 31, 2017 - It instituted a 1-year residency program for new-graduate registered nurses (RNs) to provide support … nurse specialty that this hospital doesn’t have. … Good communication needs to occur among staff at all levels:
· Within the unit (among nurses, nurse assistants … Wound, Ostomy, and Continence (WOC) Nurse assessment. … and nurse assistants.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
January 01, 2010 - Assess how well doctors and nurses explain the diagnosis, condition, and next steps in the patient’s … practices to support their competence and confidence in caregiving at home
Assess how well doctors and nurses … shift report, rounds, vital status check, nurse calls, and other opportunities that present themselves … If another clinician is needed to address concerns (e.g., pharmacist, doctor, or nurse), arrange for … Because this involves medications, we assume it would be a clinician — nurse, doctor, or pharmacist.