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  1. cahps.ahrq.gov/cpi/about/organization/nac/makic.html
    March 01, 2024 - C.C.N.S., FAAN, FNAP, FCNS , is a professor and specialty director of the Adult-Gerontology Clinical Nurse … research scientist at Denver Health and Hospital Authority and previously held the position of research nurse … Makic has been a critical care clinician and clinical nurse specialist for more than 36 years and is … fellowships in the American Academy of Nursing, the National Academies of Practice, and the Clinical Nurse … Makic recently completed a three-year term on the American Association of Critical-Care Nurses (AACN)
  2. cahps.ahrq.gov/patient-safety/settings/hospital/candor/videos/nurses.html
    August 01, 2022 - Setting Hospital Hospital Resources CANDOR Peer Support Interaction—Nurse … and Events Education & Training Resources Peer Support Interaction—Nurse … This video demonstrates an example of emotional support provided for the nurse caregiver after an adverse … 2022 Page originally created April 2016 Internet Citation: Peer Support Interaction—Nurse
  3. cahps.ahrq.gov/teamstepps/instructor/scenarios/operroom.html
    March 01, 2014 - Helen, the nurse coordinator, identifies an open room for the following day and moves Mr. … The O.R. circulating nurse places a tourniquet on the left thigh. … providers are around the bed, including the ICU attending physician, a consultant pulmonologist, two ICU nurses … one ICU nurse for all medication administration. … Larry is the perioperative team circulating nurse working with Jane as the scrub nurse for a patient
  4. cahps.ahrq.gov/teamstepps/instructor/scenarios/ambulatory.html
    October 01, 2014 - The nurse is embarrassed but does not speak to the doctor about the situation. … Cindy S., a nurse, is at the bedside inserting an IV. … Lora A. is the nurse at the cart drawing up the meds. … The lunch relief nurse comes on just as the patient leaves for X Ray. … The unit clerk is aware of the plan, but the patient’s nurse is not.
  5. cahps.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.html
    December 01, 2017 - Lisa Wolf, and she is with the Emergency Nurses Association. … Is it the nurses? Is it a nurse-driven environment? Is it your physicians? … How does – how do nurses and physicians transmit concern back and forth? … So, you know, is it the nurses? Is it the physicians? Is it a combination? … that nurse say, “You know what?
  6. cahps.ahrq.gov/teamstepps/lep/handouts/lepbriefingex.html
    December 01, 2012 - I need someone to play the nurse, someone to play the interpreter, and someone to play the patient. … Nurse: Hi, [interpreter name]. I'm nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi, [patient name]. I'm [ nurse name ]. … Interpreter: [ interprets ] Patient: [ nods ] Nurse: Next, I'm going to go over your medications … Interpreter: [ interprets ] Nurse: First, we want you to take aspirin once a day to help keep your
  7. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsspecscen.pdf
    January 11, 2010 - The family member alerted the nurse about these concerns. … The nurse assured the family member that she would check on the patient. … An hour later, the family member reminded the nurse, who then assessed the patient. … The nurse checked the patient’s vital signs. … Based on her colleague’s recommendation, the nurse called the RRT via the operator.
  8. Assembleteam (doc file)

    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
    August 24, 2012 - This individual will: · Be a frontline provider—a staff nurse, nurse manager, nurse educator, or physician … For example, the nurse opinion leader can serve as the representative for all unit nurses on the CUSP … of the unit nurses at CUSP team meetings. … The nurse manager supports CUSP activities by communicating the CUSP team’s needs to the unit nurses. … contact for the unit nurses and helps empower the unit nurses throughout the initiative.
  9. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepbriefingex.pdf
    July 25, 2012 - I need someone to play the nurse, someone to play the interpreter, and someone to play the patient. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi, [patient name]. I’m [nurse name]. … Interpreter: [interprets] Patient: [nods] Nurse: Next, I’m going to go over your medications. … Interpreter: [interprets] Nurse: First, we want you to take aspirin once a day to help keep your blood
  10. cahps.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
    June 01, 2021 - The wound care nurse and a nurse from the unit work together to assess a resident’s wounds, change the … The nurse says, “I’m the nurse for Mrs. N, a resident on ward B. … Using her SBAR tool, the nurses states: “Hi Dr. K, I am calling about one of the residents. … This nurse usually works only on the weekends. … No one knew anything about her concerns—they were not passed along by the nurses or by the covering provider
  11. Bckgrndqiteam (doc file)

    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/bckgrndqiteam.doc
    August 07, 2012 - Director Hospital Patient Safety Officer or Chief Quality Officer Nurse … Champion Nurse Educator Nurse Manager Nurses
  12. cahps.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
    December 01, 2017 - Intensivists Nurse Manager MD Director Nurses Image: Cartoon of a yellow schoolbus with the words … Medical Director Nurse Manager Nurses Intensivists Others Slide 14 Three Levels of Organizational … Nurse Med calls back to the ED 20 minutes later and asks for Nurse ED. … The Nurse manager does not “want to make waves” and has not made the nurses accountable for following … What about the nurse manager?
  13. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
    September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi, [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.
  14. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
    September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I am nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.
  15. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ambulatory.pdf
    March 19, 2014 - The nurse is embarrassed but does not speak to the doctor about the situation. … Cindy S., a nurse, is at the bedside inserting an IV. … Lora A. is the nurse at the cart drawing up the meds. … The lunch relief nurse comes on just as the patient leaves for X Ray. … The unit clerk is aware of the plan, but the patient’s nurse is not.
  16. cahps.ahrq.gov/teamstepps/instructor/scenarios/icu.html
    March 01, 2014 - Instructor Comments In this scenario, time, nurses, and information handoffs are scarce. … Neither nurse seeks assistance from her teammates. … Judy, a nurse, is at the bedside inserting an IV. … Nancy is the nurse at the cart drawing up the meds. … Several of the doctors and nurses say they were surprised at the time that the seizure was not being
  17. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/neonatalicu.pdf
    March 19, 2014 - Scenario 44 Appropriate for: Neonatal ICU Setting: Hospital At approximately 2100, the NICU nurse … Two hours later, the nurse contacts the resident and again expresses her concern that the baby “just … The resident reassures the nurse and says he thinks the baby is fine. … The nurse asks that the attending physician be called, but the resident refuses. … room and, without assessing the patient or learning the history, begins calling out orders to the nurses
  18. cahps.ahrq.gov/talkingquality/translate/labels/describe.html
    January 01, 2023 - sensitive,” which means that performance on the measure is strongly influenced by the care delivered by nurses … When it was explained that nurses are responsible for checking on the central line and keeping it clean … and germ-free, they accepted that the nurse did indeed have influence over the measure. … When a patient is admitted to the hospital, a nurse assesses the condition of the patient's skin and … To ensure that nurses have the necessary knowledge for skin assessment and intervention they attend a
  19. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 20, 2011 - During your hospital stay, your doctors and nurses will make sure to answer your questions and address … Repeat these instructions back to the doctor or nurse in your own words. … Write down what your doctors and nurses say. Ask questions again until you understand the answers. … going home before you are ready, call [insert name] at [phone number]. :: 14 1 :: · My doctors or nurses … Ask your doctor or nurse how others can help you recover.
  20. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
    September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi, [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.

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