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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-dec2014.pptx
January 01, 2014 - Would you feel comfortable using the tool with doctors and nurses providing you care? … ‹#›
TeamSTEPPS®
TeamSTEPPS for Patients
Slide ‹#›
Sample TeamSTEPPS Learning Benchmarks Item
A nurse … After clearly establishing the patient and physician identities, the BEST procedure for the nurse would … Listening to the order, asking the charge nurse how to spell the drug's name, asking the family member
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cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-resources.pdf
May 01, 2023 - Healthy Nurse, Healthy Nation
http://www.hnhn.org (requires free account setup and login)
This free … ANA Enterprise wellness program is dedicated to improving the Nation’s health-one
nurse at a time. … Healthy Nurse, Healthy Nation (HNHN) is open to everyone and focuses on the
domains of rest, physical … Workplace Violence Prevention for Nurses
Composite Measures 5 and 6. … Healthy Nurse, Healthy Nation
3. Institute for Healthcare Improvement (IHI) Resources
4.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruhealing/puh-assessment.docx
April 08, 2016 - Ulcer Assessment was developed by a multistate multidisciplinary design team that consisted of wound nurses … , nurse leaders, and consultants from standalone nursing homes, large nursing home chains, and wound … Unstageable
Suspected Deep Tissue Injury (sDTI)
Followup Ulcer Status Per Nurse … Rehabilitation (PT, OT, SLP, or restorative nursing)
Wound, ostomy, and/or continence nurse … (in-house)
Wound, ostomy, and/or continence nurse (consultant)
Wound clinic
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cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/nhqdr-data-spotlight-healthcare-workforce-covid.pdf
May 11, 2023 - In 2020, the rate of cases with days away from work increased 291%
for registered nurses, driven by … Nurses United thought their employers provided a safe workplace during the
pandemic.11 Concerns about … Violence against nurses and other frontline staff also challenges healthcare workers to stay in
their … Nonfatal injuries and illnesses resulting in days off work among
nurses up 291 percent in 2020. … Nurses union survey finds most still feel unsafe at work amid pandemic.
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-nov2014.pptx
January 01, 2014 - Montella, MD, MS, CPE, team leader
Two office managers, one from each office location
Two nurse practitioners … CRNP’s), one from each office location
One physician representative
Two medical assistants (MA’s)
One nurse … Montella, MD, MS, CPE, team leader
Two office managers, one from each office location
Two nurse practitioners … CRNP’s), one from each office location
One physician representative
Two medical assistants (MA’s)
One nurse … names of patients who needed colposcopy by using a list called “Team 11—Colpo Team” within the EHR
Nurse-triage
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cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
March 01, 2017 - PLAY VIDEO:
Video 1.1: Staff Communication
Ask:
What actions did the nurse and certified nurse assistant … How did the nurse manager address the family member's concerns? … Advisers work with physicians, nurses, administrators, and support staff to ensure their contributions … Ask questions
Resident and family advisers need to feel comfortable asking nurses, physicians, and … PLAY VIDEO:
Video 1.4 Communication Tools
Ask:
What important concepts did the CNA, nurse and nurse
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cahps.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/oklahoma.html
March 01, 2021 - A nurse practitioner at a small clinic in Broken Arrow, Oklahoma, might have posted that ad in early … The practice was able to expand by hiring a second nurse practitioner, and the care team is now able
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cahps.ahrq.gov/cahps/surveys-guidance/nh/index.html
August 01, 2023 - measures of patient experience:
Meeting Basic Needs: Help with Eating, Drinking, and Toileting
Nurses
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cahps.ahrq.gov/ncepcr/communities/pbrn/registry/index.html?page=1
medicine, pediatrics, nursing and/or other specialties)
(62)
Nursing Network (at least 75% are nurses … Medicine Clinicians) Network Status: Established State: Massachusetts
Massachusetts School Nurse … Research Network Acronym: MASNRN Network Type: Nursing Network (at least 75% are nurses) Network Status … least 75% are Family Medicine Clinicians) Network Status: Established State: Iowa
National Nurse-led … Care Consortium Acronym: NNCC Network Type: Nursing Network (at least 75% are nurses) Network Status
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cahps.ahrq.gov/teamstepps/lep/traintrainers/lepigtrainer.html
October 01, 2020 - Ideally, the entire interprofessional care team will be trained together so that doctors, nurses, interpreters … And the nurse said, 'You said you're not allergic to medicine....drug or latex.' … Ruiz's nurse, do you have anything to add?" … Ask for volunteers to be the nurse, interpreter, and patient. Have them read the scenario. … Include doctors, nurses, technicians, interpreters, registration staff, and any other important members
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cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - nonverbal cues a primary care provider gives when looking at an electrocardiogram may indicate to the nurse … For example, nurses are trained to be descriptive when conveying information and physicians are trained … The night shift nurse documents in the progress note that the patient asked not to be resuscitated. … But the night shift nurse does not flag the patient’s chart, relay the information during shift change … Nurse Educ Pract. 2016 Jul;19:36-40. DOI: 10.1016/j.nepr.2016.04.005. Accessed April 26, 2023.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/e-fetal-monitoring_facguide.pdf
May 01, 2017 - Nurses, physicians, midwives, and other L&D
staff responsible for assessment,
interpretation, management … Regular peer review with feedback for all staff
(physicians, midwives, staff nurses) who use
and interpret … Last, nurse competency assessment and
medical staff credentialing and privileging
processes specific … A unit-
established process could specify patient,
nurse, and unit criteria for use of intermittent … auscultation—for example, maternal criteria,
nurse competency, or experience required,
unit staffing
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cahps.ahrq.gov/nhguide/about/index.html
March 01, 2023 - challenging to determine when a resident actually has an infection, prescribing clinicians—doctors, nurse
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cahps.ahrq.gov/news/newsroom/case-studies/202202.html
February 01, 2022 - hospital started tracking infection rates, according to Kelsey Hebel, M.S.N., R.N., the unit's clinical nurse … A unit nurse explains the upcoming procedure and the need for a daily chlorhexidine bath to the patient … "This leaves the patient feeling confident that everyone across the disciplines—health provider, nurses
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cahps.ahrq.gov/patient-safety/settings/long-term-care/index.html
September 01, 2021 - and designed to measure patients’ experiences of their care, including communication with doctors and nurses … Residents and Family Members helps nursing homes encourage an open and respectful dialogue between nurses
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cahps.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
November 01, 2018 - The kindness and respectfulness of nurses and aides.
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cahps.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
January 01, 2020 - Nurse: “BP is 96/62”
11
Communication
Check-Back
Using closed-loop communication to ensure
that … double-checks to ensure that
the message was received
Example:
Doctor: “Give 25 mg Benadryl IV push”
Nurse … in care include
shift changes; transfer of responsibility
between and among nursing assistants,
nurses … , nurse practitioners, physician
assistants, and physicians; and patient
transfers.
13
Communication
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cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/NH-WPS-Pilot-Study-Overall-Results-2023.pdf
January 01, 2023 - Percent
Administrator/Manager 258 11%
Physician (M.D., D.O.) 5 <1%
Other Provider 3 <1%
Licensed Nurse … , Assistant
Director/Assistant Manager, Minimum Data Set (MDS) Coordinator/Resident Nurse
Assessment … : Registered Nurse (RN), Licensed Practical Nurse (LPN), Wound Care
Nurse
• Nursing Asst/Aide: Certified … Safety Composite Measures
Admin/
Manager
Admin Support
Staff
Direct Care
Staff
Licensed
Nurse … Safety Composite Measure
Admin/
Manager
Admin Support
Staff
Direct Care
Staff
Licensed
Nurse
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4a_combo_psi03-pressureulcer-bestpractices.pdf
January 01, 2012 - , physicians and other providers, hospitalists, pharmacists, wound ostomy
and continence (WOC) nurses … compliance, identifies opportunities for improvement,
and communicates best practices to frontline nurses … Laurel, NJ: Wound
Ostomy and Continence Nurses Society; June 2010.
2. … Patient safety and quality: an evidence-based handbook for nurses. … Registered Nurses’ Association of Ontario (RNAO). Risk assessment & prevention of
pressure ulcers.
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
January 01, 2015 - January 2013 – Sessions become interprofessional with med/surg nurses, ICU nurses, and critical care … transport nurses. … Primary MD did not feel comfortable with information relayed by nurse, leading to a delay in management … TeamSTEPPS®
TeamSTEPPS for Code Blue Teams
Slide ‹#›
20
SBAR
Poor communication noted during nurse-to-primary … Subjective rating scale
Bias – nurse who completes the report was also present during the resuscitation