-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - Response Options
• Never
• Sometimes
• Usually
• Always
In the last 6 months, how often was it … Response Options
• Never
• Sometimes
• Usually
• Always
In the last 6 months, how often did you … Response Options
• Never
• Sometimes
• Usually
• Always
In the last 6 months, how often did … Response Options
• Never
• Sometimes
• Usually
• Always
In the last 6 months, how often did you … Response Options
• Never
• Sometimes
• Usually
• Always
In the last 6 months, when you made an
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/patient-survey-ok.pdf
August 02, 2018 - None - This is my first visit
1 time
2
3
4
5-9
10 or more times
Never Sometimes Usually Always
2. … Never
Sometimes
Usually
Always
I did not have anything ordered the last 12 months.
10. … Never
Sometimes
Usually
Always
I am not taking any prescription medicines.
11.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
January 01, 2012 - Response Options
• Never
• Sometimes
• Usually
• Always
Q8
In the last 12 months, when you … Response Options
• Never
• Sometimes
• Usually
• Always
Patients’ Rating of the Provider … Response Options
• Never
• Sometimes
• Usually
• Always
Q9
In the last 12 months, when you … Response Options
• Never
• Sometimes
• Usually
• Always
Q15
In the last 12 months, when … Response Options
• Never
• Sometimes
• Usually
• Always
Q16
In the last 12 months, when
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
January 01, 2012 - Response Options
• Never
• Sometimes
• Usually
• Always
Q8
In the last 12 months, when you … Response Options
• Never
• Sometimes
• Usually
• Always
Patients’ Rating of the Provider … Response Options
• Never
• Sometimes
• Usually
• Always
Q9
In the last 12 months, when you … Response Options
• Never
• Sometimes
• Usually
• Always
Q15
In the last 12 months, when … Response Options
• Never
• Sometimes
• Usually
• Always
Q16
In the last 12 months, when
-
cahpsdatabase.ahrq.gov/files/HCBS/Adult_HCBS_Survey_1.0_Data_Specifications.508-C.pdf
June 09, 2025 - Would you
say…
1 = Never
2 = Sometimes
3 = Usually, or
4 = Always
-1 = Don't know
-2 = Refused … Would you say…
1 = Never
2 = Sometimes
3 = Usually, or
4 = Always
-1 = Don't know
-2 = Refused … Would you say…
1 = Never
2 = Sometimes
3 = Usually, or
4 = Always
-1 = Don't know
-2 = Refused … Would you say…
1 = Never
2 = Sometimes
3 = Usually, or
4 = Always
-1 = Don't know
-2 = Refused … Would you say…
1 = Never
2 = Sometimes
3 = Usually, or
4 = Always
-1 = Don't know
-2 = Refused
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook.pdf
January 01, 2017 - Response Options
• Never
• Sometimes
• Usually
• Always
How Well Providers Communicate With … Response Options
• Never
• Sometimes
• Usually
• Always
Providers' Use of Information to Coordinate … Response Options
• Never
• Sometimes
• Usually
• Always
Helpful, Courteous, and Respectful … Response Options
• Never
• Sometimes
• Usually
• Always
Rating of Provider
Q18/Q19
Using … Response Options
• Never
• Sometimes
• Usually
• Always
Comprehensiveness
PCMH6 In the last
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/outpatient-mental-health-survey-measures.pdf
June 02, 2025 - Response Options
• Never
• Sometimes
• Usually
• Always
Q14
How often did your main mental health … Response Options
• Never
• Sometimes
• Usually
• Always
Rating of Mental Health Counselor
Q22
-
www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook.pdf
January 01, 2017 - Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often was … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, when you made
-
www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook_0.pdf
January 01, 2017 - Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often was … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, when you made
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
December 11, 2017 - • Sometimes
• Usually
• Always
Q5
How long patient waited between trying to get an appointment … • Sometimes
• Usually
• Always
Q54 Easy to get needed prescription medicine through clinic
Response … • Sometimes
• Usually
• Always
Q20 Provider encouraged patient to talk about health concerns
Response … • Sometimes
• Usually
• Always
Patient Experience Measures from the CAHPS American Indian Survey … • Sometimes
• Usually
• Always
Patients’ Ratings
Q28 Rating of provider
Q56 Rating of clinic
-
digital.ahrq.gov/sites/default/files/docs/survey/tamc-provider-questionnaire.pdf
June 16, 2021 - (over the last 3 months)
Often Sometimes Rarely Never
Hospitalists 1 … Always
Sometimes
(Depends on severity)
Rarely
Never
Always
Sometimes … (Depends on severity)
Rarely
Never
Always
Sometimes
(Depends on severity)
Rarely … Never
Always
Sometimes
(Depends on severity)
Rarely
Never
Always
Sometimes … Always Sometimes-
Depends on severity Rarely Never Specify: commonly referred services
1- Weight
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
June 02, 2025 - 1 Never
2 Sometimes
3 Usually
4 Always
After AC1
AC3. … 1 Never
2 Sometimes
3 Usually
4 Always
After AC2
CAHPS® Cancer Care Survey Supplemental … 1 Never
2 Sometimes
3 Usually
4 Always
After core question 25
INF4.
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa5.pdf
January 01, 2018 - visit in the last 12 months whose health
providers sometimes or never showed respect for what they … of care whose providers sometimes or
never asked them to help make decisions when there was a choice … office or clinic visit in the last 12 months
whose health providers sometimes or never showed respect … had a doctor’s office or clinic visit in the last 12 months whose
health providers sometimes or never … had a doctor’s office or clinic visit in the last 12 months whose
health providers sometimes or never
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
April 01, 2022 - 1 __ Never
2 __ Sometimes
3 __ Usually
4 __ Always
After core question 7
CC2. … 1 __ Never
2 __ Sometimes
3 __ Usually
4 __ Always
After CC8
Note: Use with CC8 … 1 __ Never
2 __ Sometimes
3 __ Usually
4 __ Always
After CC11
Note: Use with CC11 … 1 __ Never
2 __ Sometimes
3 __ Usually
4 __ Always
After CC14
Note: Use with CC14
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often was … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, when you made
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/redtoolkitforms.docx
September 01, 2012 - 1 Never
2 Sometimes
3 Usually
4 Always
During this hospital stay, how often did nurses explain things … 1 Never
2 Sometimes
3 Usually
4 Always
How often did hospital staff listen to you when they decided … 1 Never
2 Sometimes
3 Usually
4 Always
MEDICINES
During this hospital stay, were you told to take any … 1 Never
2 Sometimes
3 Usually
4 Always
During this hospital stay, did hospital staff explain how much … 1 Never
2 Sometimes
3 Usually
4 Always
How often did hospital staff listen to you when they decided
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/redtoolkitforms.pdf
September 01, 2012 - 1
Never
2
Sometimes
3
Usually
4
Always
7. … 1
Never
2
Sometimes
3
Usually
4
Always
8. … 1
Never
2
Sometimes
3
Usually
4
Always
9. … 1
Never
2
Sometimes
3
Usually
4
Always
7. … 1
Never
2
Sometimes
3
Usually
4
Always
8.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
January 01, 2005 - • Sometimes
• Usually
• Always
How Well the Cancer Care Team Communicates with Patients
The survey … • Sometimes
• Usually
• Always
Cancer Care Team’s Use of Information to Coordinate Patient Care … • Sometimes
• Usually
• Always
CAHPS® Cancer Care Survey and Instructions
Patient Experience … • Sometimes
• Usually
• Always
Cancer Care Team Supports Patients in Managing the Effects of Their … Q41 Patient got interpreter when needed Response Options
• Never
• Sometimes
• Usually
• Always
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hcbs-chartbook.pdf
January 01, 2023 - (Q19)
• Never
• Sometimes
• Usually
• Always
In the last 3 months, how often did {homemakers} … (Q59) • Never
• Sometimes
• Usually
• Always
In the last 3 months, were you able to get in and … (Q62) • Never
• Sometimes
• Usually
• Always
Personal safety and respect
In the last 3 months, … (Q75)
• Never
• Sometimes
• Usually
• Always
In the last 3 months, when you wanted to, how often … • Never
• Sometimes
• Usually
• Always
In the last 3 months, did your job coach treat you with
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/about/measures-nursing-home-family-member-609.pdf
December 28, 2017 - This measure is sometimes referred
to as the “global rating” or “overall rating. … • Sometimes
• Usually
• Always
Q15 Nurses/Aides rude to resident
Response Options
• Yes
• No … • Sometimes
• Usually
• Always
Q28 Nurses/Aides discourage respondents’ questions
Q35 Respondent … • Sometimes
• Usually
• Always
Q31 Resident’s personal medical belongings damaged or lost
Response … Options
• Never
• Once
• 2+ times
Q33 Resident’s clothes damaged or lost
Response Options
• Never