-
www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook_0.pdf
January 01, 2017 - Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often was … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, when you made
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
December 11, 2017 - • Sometimes
• Usually
• Always
Q5
How long patient waited between trying to get an appointment … • Sometimes
• Usually
• Always
Q54 Easy to get needed prescription medicine through clinic
Response … • Sometimes
• Usually
• Always
Q20 Provider encouraged patient to talk about health concerns
Response … • Sometimes
• Usually
• Always
Patient Experience Measures from the CAHPS American Indian Survey … • Sometimes
• Usually
• Always
Patients’ Ratings
Q28 Rating of provider
Q56 Rating of clinic
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
June 02, 2025 - 1 Never
2 Sometimes
3 Usually
4 Always
After AC1
AC3. … 1 Never
2 Sometimes
3 Usually
4 Always
After AC2
CAHPS® Cancer Care Survey Supplemental … 1 Never
2 Sometimes
3 Usually
4 Always
After core question 25
INF4.
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa5.pdf
January 01, 2018 - visit in the last 12 months whose health
providers sometimes or never showed respect for what they … of care whose providers sometimes or
never asked them to help make decisions when there was a choice … office or clinic visit in the last 12 months
whose health providers sometimes or never showed respect … had a doctor’s office or clinic visit in the last 12 months whose
health providers sometimes or never … had a doctor’s office or clinic visit in the last 12 months whose
health providers sometimes or never
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
April 01, 2022 - 1 __ Never
2 __ Sometimes
3 __ Usually
4 __ Always
After core question 7
CC2. … 1 __ Never
2 __ Sometimes
3 __ Usually
4 __ Always
After CC8
Note: Use with CC8 … 1 __ Never
2 __ Sometimes
3 __ Usually
4 __ Always
After CC11
Note: Use with CC11 … 1 __ Never
2 __ Sometimes
3 __ Usually
4 __ Always
After CC14
Note: Use with CC14
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often was … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, when you made
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/redtoolkitforms.docx
September 01, 2012 - 1 Never
2 Sometimes
3 Usually
4 Always
During this hospital stay, how often did nurses explain things … 1 Never
2 Sometimes
3 Usually
4 Always
How often did hospital staff listen to you when they decided … 1 Never
2 Sometimes
3 Usually
4 Always
MEDICINES
During this hospital stay, were you told to take any … 1 Never
2 Sometimes
3 Usually
4 Always
During this hospital stay, did hospital staff explain how much … 1 Never
2 Sometimes
3 Usually
4 Always
How often did hospital staff listen to you when they decided
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/redtoolkitforms.pdf
September 01, 2012 - 1
Never
2
Sometimes
3
Usually
4
Always
7. … 1
Never
2
Sometimes
3
Usually
4
Always
8. … 1
Never
2
Sometimes
3
Usually
4
Always
9. … 1
Never
2
Sometimes
3
Usually
4
Always
7. … 1
Never
2
Sometimes
3
Usually
4
Always
8.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
January 01, 2005 - • Sometimes
• Usually
• Always
How Well the Cancer Care Team Communicates with Patients
The survey … • Sometimes
• Usually
• Always
Cancer Care Team’s Use of Information to Coordinate Patient Care … • Sometimes
• Usually
• Always
CAHPS® Cancer Care Survey and Instructions
Patient Experience … • Sometimes
• Usually
• Always
Cancer Care Team Supports Patients in Managing the Effects of Their … Q41 Patient got interpreter when needed Response Options
• Never
• Sometimes
• Usually
• Always
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hcbs-chartbook.pdf
January 01, 2023 - (Q19)
• Never
• Sometimes
• Usually
• Always
In the last 3 months, how often did {homemakers} … (Q59) • Never
• Sometimes
• Usually
• Always
In the last 3 months, were you able to get in and … (Q62) • Never
• Sometimes
• Usually
• Always
Personal safety and respect
In the last 3 months, … (Q75)
• Never
• Sometimes
• Usually
• Always
In the last 3 months, when you wanted to, how often … • Never
• Sometimes
• Usually
• Always
In the last 3 months, did your job coach treat you with
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/about/measures-nursing-home-family-member-609.pdf
December 28, 2017 - This measure is sometimes referred
to as the “global rating” or “overall rating. … • Sometimes
• Usually
• Always
Q15 Nurses/Aides rude to resident
Response Options
• Yes
• No … • Sometimes
• Usually
• Always
Q28 Nurses/Aides discourage respondents’ questions
Q35 Respondent … • Sometimes
• Usually
• Always
Q31 Resident’s personal medical belongings damaged or lost
Response … Options
• Never
• Once
• 2+ times
Q33 Resident’s clothes damaged or lost
Response Options
• Never
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
December 01, 2022 - , Usually, and Sometimes or
Never were selected for the four CAHPS questions asking about health providers … be 100% for Always, 0% for Usually, and 0% for Sometimes or Never. … away for an illness, injury, or condition in the last 12
months who sometimes or never got care as … or clinic visit in the last 12
months whose health providers sometimes or never listened carefully, … visit in the last 12 months whose health
providers sometimes or never spent enough time with them
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
January 01, 2013 - Response Options
• Never
• Sometimes
• Usually
• Always
Q8
In the last 12 months, when you … Response Options
• Never
• Sometimes
• Usually
• Always
Patients’ Rating of the Provider … Response Options
• Never
• Sometimes
• Usually
• Always
Q9
In the last 12 months, when you … Response Options
• Never
• Sometimes
• Usually
• Always
Q15
In the last 12 months, when … Response Options
• Never
• Sometimes
• Usually
• Always
Q16
In the last 12 months, when
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
July 01, 2014 - Response Options
• Never
• Sometimes
• Usually
• Always
Q8
In the last 12 months, when you … Response Options
• Never
• Sometimes
• Usually
• Always
Patients’ Rating of the Provider … Response Options
• Never
• Sometimes
• Usually
• Always
Q9
In the last 12 months, when you … Response Options
• Never
• Sometimes
• Usually
• Always
Q15
In the last 12 months, when … Response Options
• Never
• Sometimes
• Usually
• Always
Q16
In the last 12 months, when
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa6.pdf
January 01, 2018 - clinic visit in the last 12 months whose health
providers sometimes or never listened carefully to them … office or clinic visit in the last 12 months whose health
providers sometimes or never explained things … visit in the last 12 months whose health
providers sometimes or never showed respect for what they … visit in the last 12 months whose health
providers sometimes or never showed respect for what they … of care whose providers sometimes or
never asked them to help make decisions when there was a choice
-
www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/pcc-slides.html
June 01, 2018 - Sometimes or never explained things in a way they or their parents could understand. … Sometimes or never showed respect for what they or their parents had to say. … Adult hospital patients who sometimes or never had good communication with—
Doctors in the hospital … Adult hospital patients who sometimes or never had good communication about medications they received … Poor communication is defined as responded sometimes or never to the set of survey questions: "During
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
December 01, 2023 - , Usually, and Sometimes or
Never were selected for the four CAHPS questions asking about health providers … be 100% for Always, 0% for Usually, and 0% for Sometimes or Never. … away for an illness, injury, or condition in the last 12
months who sometimes or never got care as … or clinic visit in the last 12
months whose health providers sometimes or never listened carefully, … visit in the last 12 months whose health
providers sometimes or never spent enough time with them
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
January 01, 2024 - (Q19)
• Never
• Sometimes
• Usually
• Always
In the last 3 months, how often did {homemakers} … (Q59) • Never
• Sometimes
• Usually
• Always
In the last 3 months, were you able to get in and … (Q62) • Never
• Sometimes
• Usually
• Always
Personal safety and respect
In the last 3 months, … (Q75)
• Never
• Sometimes
• Usually
• Always
In the last 3 months, when you wanted to, how often … • Never
• Sometimes
• Usually
• Always
In the last 3 months, did your job coach treat you with
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
December 01, 2021 - ,
Usually, and Sometimes or Never were selected for the four CAHPS questions asking about
health providers … be 100% for
Always, 0% for Usually, and 0% for Sometimes or Never. … away for an illness, injury, or condition in the last
12 months who sometimes or never got care as … or clinic visit in the last
12 months whose health providers sometimes or never listened carefully, … visit in the last 12 months whose
health providers sometimes or never spent enough time with them
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_cg_cahps_chartbook.pdf
January 01, 2014 - Response Options
Never
Sometimes
Usually
Always
Q15
In the last 12/6 months, how … Response Options
Never
Sometimes
Usually
Always
Q25
In the last 12/6 months, how … Response Options
Never
Sometimes
Usually
Always
Patients’ Rating of the Provider … Response Options
Never
Sometimes
Usually
Always
Q20
In the last 12/6 months, how … Response Options
Never
Sometimes
Usually
Always
Patients’ Rating of the Provider