-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/cahps-outpatient-mental-health-survey-adult-english.pdf
February 05, 2025 - 1 Never
2 Sometimes
3 Usually
4 Always
14. … 1 Never
2 Sometimes
3 Usually
4 Always
15. … 1 Never
2 Sometimes
3 Usually
4 Always
22.
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-survey-nw.pdf
January 01, 2014 - Never
Rarely
Sometimes
Usually
Almost always or always
12 … Never
Rarely
Sometimes
Usually
Always or almost always
24. … Never
Rarely
Sometimes
Usually
Always or almost always
13 … Never
Rarely
Sometimes
Usually
Always or almost always
27. … Never
Rarely
Sometimes
Usually
Always or almost always
14
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/measures-dental-plan-709.pdf
December 27, 2017 - This measure is sometimes
referred to as the “global rating” or “overall rating. … Response Options
• Never
• Sometimes
• Usually
• Always
Access to Dental Care
Q13 How often … Response Options
• Never
• Sometimes
• Usually
• Always
Q146
If you needed to see a dentist right … specialist dentist for myself
in the last 12 months.
5 Response option for question 17 only: I never … • Sometimes
• Usually
• Always
Q20 Did your dental plan cover what you and your family needed to
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
December 27, 2017 - This measure is sometimes
referred to as the “global rating” or “overall rating. … Response Options
• Never
• Sometimes
• Usually
• Always
Access to Dental Care
Q13 How often … Response Options
• Never
• Sometimes
• Usually
• Always
Q146
If you needed to see a dentist right … specialist dentist for myself
in the last 12 months.
5 Response option for question 17 only: I never … • Sometimes
• Usually
• Always
Q20 Did your dental plan cover what you and your family needed to
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-fishkin.pdf
March 24, 2020 - 1 X Never
2 X Sometimes
3 X Usually
4 X Always
14. … 1 X Never
2 X Sometimes
3 X Usually
4 X Always
Processes for
Quality Improvement
• Gap analysis
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-hcbs-chartbook.pdf
January 01, 2025 - (Q19)
• Never
• Sometimes
• Usually
• Always
In the last 3 months, how often did {homemakers} … (Q59) • Never
• Sometimes
• Usually
• Always
In the last 3 months, were you able to get in and … (Q62) • Never
• Sometimes
• Usually
• Always
Personal safety and respect
In the last 3 months … (Q75)
• Never
• Sometimes
• Usually
• Always
In the last 3 months, when you wanted to, how often … • Never
• Sometimes
• Usually
• Always
In the last 3 months, did your job coach treat you with
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa4.pdf
January 01, 2018 - office or clinic visit in the last 12 months
whose health providers sometimes or never showed respect … office or clinic visit in the last 12 months
whose health providers sometimes or never showed respect … of care whose providers sometimes or
never asked them to help make decisions when there was a choice … or clinic visit in the last 12 months whose
health providers sometimes or never explained things in … clinic visit in the last 12 months whose
health providers sometimes or never showed respect for what
-
www.ahrq.gov/talkingquality/translate/scores/scoring.html
June 01, 2016 - The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … ,” “usually,” “sometimes,” and “never.” … These questions are framed so that “always” is the most desirable response. … For example, “never” may be coded as “0” and “always” as “3.” … “never.”
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pptx
September 01, 2016 - Sometimes or never explained things in a way they or their parents could understand. … Sometimes or never showed respect for what they or their parents had to say. … visit in the last 12 months whose health providers sometimes or never spent enough time with them
The … Poor communication is defined as responded sometimes or never to the set of survey questions: "During … with a usual source of care who sometimes or never asked the person to help make decisions when there
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
January 01, 2016 - For questions and composites based on 4-point response scales (i.e., "always",
"usually", "sometimes … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often was … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did … Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often did
-
www.ahrq.gov/research/findings/nhqrdr/chartbooks/blackhealth/part3-nqs3.html
June 01, 2018 - Patients who report that their health providers sometimes or never listened carefully, explained things … Parents who report that their child’s health providers sometimes or never listened carefully, explained … MEPS title for this measure: People with a usual source of care who sometimes or never asked person to … Trends:
From 2008 to 2013 , the percentage of people whose providers sometimes or never asked for … or never asked them to help make treatment decisions.
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pdf
October 01, 2016 - ♦ Sometimes or never explained things in a way they or their parents could understand. … ♦ Sometimes or never showed respect for what they or their parents had to say. … in the last 12 months whose
health providers sometimes or never explained things in a way they could … clinic visit in the last 12 months whose
health providers sometimes or never spent enough time with … Poor communication is defined as responded sometimes or never to the set of survey questions:
"During
-
www.ahrq.gov/sdm/measures-data-funding/index.html
February 01, 2025 - Would you say never, sometimes, usually, or always? … contains an SDM objective : Increase the proportion of adults who report that their healthcare providers always … Never, sometimes, usually, or always?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - [ ] Always [ ] Usually [ ] Sometimes [ ] Never
Example of an item with a 3-pt scale:
A child … [ ] Always [ ] Usually [ ] Sometimes [ ] Never
Example of an item with a 3-pt scale:
A child
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-provider-info-items.html
March 01, 2017 - 1 |__| Never
2 |__| Sometimes
3 |__| Usually
4 |__| Always
After core question 25
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html
December 01, 2018 - 1 __ Never
2 __ Sometimes
3 __ Usually
4 __ Always
After PCMH2
Note
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-appendixes.pdf
December 01, 2021 - s office or clinic visit in the last 6 or 12
months whose health providers sometimes or never spent … 12 months who sometimes
wanted, Medicare managed care
illness, injury, or condition
or never got … , Medicare fee-for-
NCBD 2019
Adults who needed to see
sometimes or never found
a specialist in … office or clinic visit in the last 6 or 12
months whose health providers sometimes or never showed … clinic visit in the last 6 or 12 NCBD 2019
months who sometimes or never got advice to quit smoking
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
May 01, 2021 - 1 __ Never
2 __ Sometimes
3 __ Usually
4 __ Always
After C-MH3
C-MH5. … Sometimes counseling or mental health treatment can include taking medicine.
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html
May 01, 2021 - 1 __ Never
2 __ Sometimes
3 __ Usually
4 __ Always
After P-MH3
P-MH5. … Sometimes counseling or mental health treatment can include taking medicine.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
June 02, 2025 - 1|_| Never
2|_| Sometimes
3|_| Usually
4|_| Always
After PCMH2
Note: Use with PCMH2
PCMH4.