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www.monahrq.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Lisa Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic … : Improving enrollee experience with a health plan’s customer service
Neighborhood Health Plan (Neighborhood … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … As a result of these interventions, Neighborhood has achieved and been able to maintain improvements … Natalie McNeal, MBA, MHA, Executive Director, Wellstar Community Hospice
Topic: Improving patient experience
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www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Lisa Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic … : Improving enrollee experience with a health plan’s customer service
Neighborhood Health Plan (Neighborhood … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … As a result of these interventions, Neighborhood has achieved and been able to maintain improvements … Natalie McNeal, MBA, MHA, Executive Director, Wellstar Community Hospice
Topic: Improving patient experience
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healthcare411.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Lisa Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic … : Improving enrollee experience with a health plan’s customer service
Neighborhood Health Plan (Neighborhood … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … As a result of these interventions, Neighborhood has achieved and been able to maintain improvements … Natalie McNeal, MBA, MHA, Executive Director, Wellstar Community Hospice
Topic: Improving patient experience
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cahps.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Lisa Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic … : Improving enrollee experience with a health plan’s customer service
Neighborhood Health Plan (Neighborhood … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … As a result of these interventions, Neighborhood has achieved and been able to maintain improvements … Natalie McNeal, MBA, MHA, Executive Director, Wellstar Community Hospice
Topic: Improving patient experience
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monahrq.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Lisa Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic … : Improving enrollee experience with a health plan’s customer service
Neighborhood Health Plan (Neighborhood … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … As a result of these interventions, Neighborhood has achieved and been able to maintain improvements … Natalie McNeal, MBA, MHA, Executive Director, Wellstar Community Hospice
Topic: Improving patient experience
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talkingquality.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Lisa Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic … : Improving enrollee experience with a health plan’s customer service
Neighborhood Health Plan (Neighborhood … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … As a result of these interventions, Neighborhood has achieved and been able to maintain improvements … Natalie McNeal, MBA, MHA, Executive Director, Wellstar Community Hospice
Topic: Improving patient experience
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patientregistry.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Lisa Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic … : Improving enrollee experience with a health plan’s customer service
Neighborhood Health Plan (Neighborhood … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … As a result of these interventions, Neighborhood has achieved and been able to maintain improvements … Natalie McNeal, MBA, MHA, Executive Director, Wellstar Community Hospice
Topic: Improving patient experience
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ahrqpubs.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Lisa Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic … : Improving enrollee experience with a health plan’s customer service
Neighborhood Health Plan (Neighborhood … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … As a result of these interventions, Neighborhood has achieved and been able to maintain improvements … Natalie McNeal, MBA, MHA, Executive Director, Wellstar Community Hospice
Topic: Improving patient experience
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teamstepps.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Lisa Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic … : Improving enrollee experience with a health plan’s customer service
Neighborhood Health Plan (Neighborhood … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … As a result of these interventions, Neighborhood has achieved and been able to maintain improvements … Natalie McNeal, MBA, MHA, Executive Director, Wellstar Community Hospice
Topic: Improving patient experience
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www.cpsi.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Lisa Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic … : Improving enrollee experience with a health plan’s customer service
Neighborhood Health Plan (Neighborhood … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … As a result of these interventions, Neighborhood has achieved and been able to maintain improvements … Natalie McNeal, MBA, MHA, Executive Director, Wellstar Community Hospice
Topic: Improving patient experience
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ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Lisa Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic … : Improving enrollee experience with a health plan’s customer service
Neighborhood Health Plan (Neighborhood … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … As a result of these interventions, Neighborhood has achieved and been able to maintain improvements … Natalie McNeal, MBA, MHA, Executive Director, Wellstar Community Hospice
Topic: Improving patient experience
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digital.ahrq.gov/sites/default/files/docs/survey/health-e-access-telemedicine-interview-guide%20.pdf
March 30, 2015 - Instead, they
can be seen at school or daycare – or you can go to a nearby neighborhood site and see … Instead, they
can be seen at school or daycare – or you can go to a nearby neighborhood site and see … (Complete for all that apply)
Place Number
used of visits
School ___
Neighborhood center … Have you ever been to a neighborhood site? … Telemedicine Sites:
Neighborhood Access Sites (4:00 pm – 8:00 pm)
Charles Settlement House (AH4)
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www.ahrq.gov/news/newsroom/case-studies/201416.html
September 01, 2014 - In early 2014, Novant Health reorganized its system into medical neighborhoods, with multidisciplinary
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www.ahrq.gov/research/findings/studies/index.html?page=288
January 01, 2024 - Management
Han B , Cohen DA , Derose KP Violent crime and park use in low-income urban neighborhoods … study aimed to assess the association between crime rates and use of local parks in low-income urban neighborhoods … Violent crime and park use in low-income urban neighborhoods. … Prevalence of housing problems among community health center patients. … Keywords: Community-Based Practice, Health Services Research (HSR), Vulnerable Populations
Shah
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pbrn.ahrq.gov/pbrn-registry/massachusetts-general-primary-care-practice-based-research-network
September 26, 2007 - Mission Statement: The MGPC-PBRN is devoted to providing the highest quality of care to individuals and communities … served by our academic, community-based, and neighborhood health center practices.
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www.ahrq.gov/research/findings/studies/index.html?page=245
January 01, 2024 - in community health centers. … : individual and neighborhood factors. … Bikeshare was a viable transportation option in low-resource neighborhoods and may be an effective tool … to improve the connectivity, livability, and health of urban communities. … Bikeshare use in urban communities: individual and neighborhood factors.
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pbrn.ahrq.gov/ncepcr/research/care-coordination/index.html
September 01, 2022 - Literacy
Quality Improvement
Data Resources
Tools and Resources
Research Communities … crucial components of the medical home, including patient-centeredness, care coordination, the medical neighborhood
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pcmh.ahrq.gov/ncepcr/research/care-coordination/index.html
September 01, 2022 - Literacy
Quality Improvement
Data Resources
Tools and Resources
Research Communities … crucial components of the medical home, including patient-centeredness, care coordination, the medical neighborhood
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www.ahrq.gov/research/findings/studies/index.html?page=149
January 01, 2024 - This study tested how neighborhood disadvantage (ND) relates to depressive symptomology and diagnosis … to assess for neighborhood disparities in mental health care cross-sectionally. … They concluded that older adults living in high and mid-disadvantaged neighborhoods may be more likely … Neighborhood disadvantage is associated with depressive symptoms but not depression diagnosis in older … A vision for using simulation & virtual coaching to improve the community practice of orthopedic trauma
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/about/evidence-now-fact-sheet.pdf
December 01, 2017 - COOPERAT IVE
“Working in these very small practices, we are seeing how much they are part
of their communities … The doctors live in the same neighborhoods as their
patients. … When you support practices
like these, you are supporting the well-being of a community.