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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/compare/WR_751_AHRQ_Quigley_08_26_10.pdf
    April 01, 2010 - As a result, the hospital’s reputation in the community improved, market share was maintained, nursing … More than 300,000 people from the immediate urban neighborhood, across the country, and around the world … Finally, both community hospitals and academic hospitals (like the case study hospital) are surveyed … , and they have differing abilities and capacities for change; community hospitals can be more nimble … experience scores represented to the hospital leadership a stabilized reputation of the hospital in the community

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