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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
January 01, 2017 - And one of the priorities that came out of the meeting was that we need to do a better job in capturing … patient
experience, clinical quality, and appropriate resource use. … Rabson, Slide 46
We have been a national leader for over a decade in capturing the patient voice through … And then, also, helping providers integrate these patient narratives effectively into quality improvement … We are doing a little work with some colleagues
looking at applying an open-ended protocol to safety
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - To ensure that results are comparable, do not target specific patient populations, such
as patients … Survey results are typically reported along with other measures of
quality and safety. … Another strategy is to limit the number of patient experience measures in a report; all
measures from … If the mail gets returned, refer to
sources like Internet directories or national change of address … By answering the questions, you will help
us to improve the quality of care we provide our patients.