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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-4-slides.pptx
February 28, 2022 - TeamSTEPPS Mutual Support Module 4
Mutual Support
Module 4
1
Objectives
Mutual Support
Describe … Describe conflict resolution strategies.
2
2
Mutual Support Is…
Mutual Support
Dependent on … Respond to conflict promptly and constructively.
4
4
Mutual Support Discussion
Mutual Support … Mutual Support
16
16
Advocacy and Assertion Scenario
Mutual Support
A medical floor nurse is … Support
22
Applying TeamSTEPPS Exercise
Mutual Support
Is your teamwork issue related to mutual
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/mutual/index.html
June 01, 2023 - Support
Section 1: Overview of Mutual Support Key Concepts and Tools
Section 2: Explanation … of Mutual Support Key Concepts and Tools
Section 3: Teaching Mutual Support Key Concepts and Tools … Support
Module 4 covers the mutual support concepts and tools included in TeamSTEPPS. … This module includes a high-level overview (section 1) , an explanation of the mutual support concepts … Support.
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
June 01, 2023 - Support
Section 2: Explanation of Mutual Support Key Concepts and Tools … Mutual Support
Mutual support is one of the four essential elements of safe, effective, and patient-centered … Mutual support is essential for successful teamwork. … Over time, continuous mutual support fosters team adaptability, mutual trust, and team orientation. … mutual support.
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
July 01, 2023 - Support
Section 1: Overview of Mutual Support Key Concepts and Tools … Support
Section 1: Overview of Mutual Support Key Concepts and Tools
Section 2: Explanation … of Mutual Support Key Concepts and Tools
Section 3: Teaching Mutual Support Key Concepts and Tools … in the Mutual Support Module. … Key Concepts
Mutual Support
Also called "backup behavior," mutual support involves team members assisting
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/mutual/teach/index.html
August 01, 2023 - Support
Section 3: Teaching Mutual Support Key Concepts and Tools … Support
Section 1: Overview of Mutual Support Key Concepts and Tools
Section 2: Explanation … of Mutual Support Key Concepts and Tools
Section 3: Teaching Mutual Support Key Concepts and Tools … Training Slides
Download the slides for Module 4: Mutual Support (PPTX, 4 MB)
Training Simulation … Videos
Select to access the training videos and materials for Module 4: Mutual Support .
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
February 09, 2006 - TeamSTEPPS 2.0 Module 6: Mutual Support
Module 6: Mutual Support
Online Master Trainer Course
Welcome … support, I think of…”
Module 6: Mutual Support
‹#› of 45
Mutual support, which is commonly … “mutual support”? … mutual support. … Is your teamwork issue related to mutual support?
If yes, what is the mutual support issue?
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ahrqpubs.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - Instructor Outline: Mutual Support
In this module, you will present information about mutual support … of the mutual support. … Return to Contents
Mutual Support
Say:
Mutual support, which is commonly referred to as "back-up … Mutual support is the essence of teamwork. … Mutual Support. Content last reviewed March 2019.
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/mutual/tools/cus.html
May 01, 2023 - Support
Section 2: Explanation of Mutual Support Key Concepts and Tools
Tool: CUS … Support
Section 1: Overview of Mutual Support Key Concepts and Tools
Section 2: Explanation … of Mutual Support Key Concepts and Tools
Tool: Task Assistance
Tool: Formative Feedback … Support Key Concepts and Tools
Implementation of TeamSTEPPS 3.0
Diagnosis Improvement … support.
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - Support
Section 2: Explanation of Mutual Support Key Concepts and Tools
Tool: Advocacy … Support
Section 1: Overview of Mutual Support Key Concepts and Tools
Section 2: Explanation … of Mutual Support Key Concepts and Tools
Tool: Task Assistance
Tool: Formative Feedback … support also sometimes requires the use of advocacy and assertion. … support in an effective but respectful way.
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
July 01, 2023 - Support
Section 2: Explanation of Mutual Support Key Concepts and Tools
Tool: DESC … Support
Section 1: Overview of Mutual Support Key Concepts and Tools
Section 2: Explanation … of Mutual Support Key Concepts and Tools
Tool: Task Assistance
Tool: Formative Feedback … Support Key Concepts and Tools
Implementation of TeamSTEPPS 3.0
Diagnosis Improvement … Select to view videos for Module 4: Mutual Support, which use the DESC tool .
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
July 01, 2023 - Support
Section 2: Explanation of Mutual Support Key Concepts and Tools
Concept … Support
Section 1: Overview of Mutual Support Key Concepts and Tools
Section 2: Explanation … of Mutual Support Key Concepts and Tools
Tool: Task Assistance
Tool: Formative Feedback … Support Key Concepts and Tools
Implementation of TeamSTEPPS 3.0
Diagnosis Improvement … https://www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
May 01, 2023 - Support
Section 2: Explanation of Mutual Support Key Concepts and Tools
Tool: Task … Support
Section 1: Overview of Mutual Support Key Concepts and Tools
Section 2: Explanation … of Mutual Support Key Concepts and Tools
Tool: Task Assistance
Tool: Formative Feedback … Support Key Concepts and Tools
Implementation of TeamSTEPPS 3.0
Diagnosis Improvement … patient advocate or a member of the patient‐family advisory council to provide emotional and social support
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
May 01, 2023 - Support
Section 2: Explanation of Mutual Support Key Concepts and Tools
Tool: Two-Challenge … Support
Section 1: Overview of Mutual Support Key Concepts and Tools
Section 2: Explanation … of Mutual Support Key Concepts and Tools
Tool: Task Assistance
Tool: Formative Feedback … Support Key Concepts and Tools
Implementation of TeamSTEPPS 3.0
Diagnosis Improvement … https://www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
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ahrqpubs.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
January 01, 2020 - Support. … team functioning
Mutual Support
Ability to anticipate and support team members’
needs through accurate … Support
2626
Mutual Support
Task Assistance
Helping others with tasks builds a strong
team. … Support
CUS
Assertive statements:
“Stop the Line”
31
Mutual Support
DESC Script
A constructive … Support
Provides task-related support and assistance
Provides timely and constructive feedback to team
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
May 01, 2023 - Mutual Support
Ability to anticipate and support team
members’ needs through accurate knowledge
about … Mutual Support Page 21
Mutual Support
Also called “backup behavior,” mutual support
involves team members … Mutual Support Page 22
Task Assistance
Helping others with tasks builds a strong, trusting
team. … Mutual Support Page 23
Formative Feedback
Feedback is information provided to team members
through … Mutual Support Page 26
CUS
Assertive statements:
Mutual Support Page 27
DESC
A constructive approach
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ahrqpubs.ahrq.gov/teamstepps-program/resources/videos/module-4-seg-4.html
February 01, 2024 - embedded video: https://www.youtube-nocookie.com/embed/Nw_G5qBwMtA
TeamSTEPPS Module 4 Segment 4 Mutual … Support Training: Narrator Part 3 (35 seconds)
Additional Materials for this Module 4 Mutual Support … training simulation video:
Video-Based Simulation: Facilitator Guide Mutual Support Task Assistance … , 143 KB)
Facilitator Worksheet (PDF, 184 KB)
Participant Worksheet (PDF, 160 KB)
Module 4: Mutual … Support Slides (PPTX, 4 MB)
Page last reviewed February 2024
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ahrqpubs.ahrq.gov/teamstepps-program/resources/videos/module-4.html
February 01, 2024 - YouTube embedded video: https://www.youtube-nocookie.com/embed/eGgw0YzqIb4
TeamSTEPPS Module 4 Mutual … Support Training (Full) (9:44)
Additional Materials for this Module 4 Mutual Support training simulation … video:
Video-Based Simulation: Facilitator Guide Mutual Support Task Assistance (PDF, 459 KB)
Facilitator … , 143 KB)
Facilitator Worksheet (PDF, 184 KB)
Participant Worksheet (PDF, 160 KB)
Module 4: Mutual … Support Slides (PPTX, 4 MB)
The full video is also available in smaller segments to guide discussion
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule7.pptx
November 02, 2018 - Mutual support facilitates teamwork by ensuring that by giving task assistance, sharing feedback, and … In addition, mutual support depends on information gathered through situation monitoring. … Our guest speaker Miss Julia Gannon described mutual support as the essence of teamwork. … Trust is a critical aspect of mutual support. … Over time, Miss Gannon explained, continuous mutual support fosters team adaptability, mutual trust,
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/intro/overview.html
July 01, 2023 - Communication
Module 2: Team Leadership
Module 3: Situation Monitoring
Module 4: Mutual … of four teachable-learnable skills: Communication , Team Leadership , Situation Monitoring , and Mutual … Support . … Knowledge
Shared mental model
Attitudes
Mutual trust
Team orientation
Performance
Adaptability … Mutual Support : Ability to anticipate and support team members' needs through accurate knowledge about
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-course-evaluation-form.pdf
June 01, 2023 - mnemonic tools 1 2 3
Comments:
TeamSTEPPS Training Evaluation Form 4
Module 4: Mutual … Support
Instructor Name: Poor Good Excellent
To what extent was the speaker knowledgeable, organized … Describe how mutual support affects team processes
and outcomes
1 2 3
2. … Discuss specific strategies to foster mutual support (e.g.,
task assistance, feedback)
1 2 3
3. … Identify specific tools to facilitate mutual support 1 2 3
4.