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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Strategy 6Q: Standards for Customer Service
Contents
6.Q.1. The Problem
6.Q.2. The Intervention
6.Q.3. Case Study
References
Download Strategy 6Q:
Standards for Customer Service
(PDF, 708 KB)
6.Q.1. The Problem
Achieving high levels of member satisfaction requires two …
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6r-reminder-systems.html
March 01, 2020 - Strategy 6R: Reminder Systems for Immunizations and Preventive Services
Contents
6.R.1. The Problem
6.R.2. The Intervention
6.R.2.a. Reminder Systems for Patients
6.R.2.b. Reminder Systems for Physicians
References
Download Strategy 6R:
Reminder Systems for Immunizations and Preventiv…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/c1_pdi_prioritizationworksheetinstructions.pdf
June 02, 2025 - Prioritization Worksheet
Pediatric Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
Tool C.1 i
Prioritization Worksheet
What is the purpose of this tool? In today’s health care world, hospitals are required to take on
more responsibility than ever. With many different co…
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digital.ahrq.gov/sites/default/files/docs/page/2006LaskowskiJones_051711comp2.pdf
June 01, 2005 - Implementation of an ED Passive Tracking System Using a Business Process Approach
Implementation of an ED Passive
Tracking System Using a Business
Process Approach
Business Process Development
Implementation
Effects Analysis
Linda Laskowski Jones RN, MS, APRN, BC, CCRN, CEN
Vice President: Emergency, Trauma & A…
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www.ahrq.gov/cpi/about/impact/index.html
April 01, 2017 - AHRQ Works: Building Bridges Between Research and Practice
Accelerating learning and innovation in health care delivery is what AHRQ does—every day. AHRQ tools take the "what" and translate it into the “how” by providing research-backed, practical tools that doctors and nurses can use to improve care.
Thi…
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psnet.ahrq.gov/node/33593/psn-pdf
June 15, 2024 - Measurement of Patient Safety
June 15, 2024
Measurement of Patient Safety. PSNet [internet]. 2019.
https://psnet.ahrq.gov/primer/measurement-patient-safety
PSNet primers are regularly reviewed and updated by the UC Davis PSNet Editorial Team to ensure that
they reflect current research and practice in the patient …
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/ptoutcome-phone.html
March 01, 2025 - Re-Engineered Discharge (RED) Toolkit
Patient Outcome Survey (phone version)
Previous Page Next Page
Table of Contents
Re-Engineered Discharge (RED) Toolkit
Tool 1: Overview
Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital
How CMS Measures the "30-Day All Cause …
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psnet.ahrq.gov/primer/fatigue-sleep-deprivation-and-patient-safety
September 15, 2024 - Fatigue, Sleep Deprivation, and Patient Safety
Citation Text:
Fatigue, Sleep Deprivation, and Patient Safety. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2019.
Copy Citation
Format:
Google Scholar BibTeX EndNote X3 X…
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digital.ahrq.gov/ahrq-funded-projects/preventing-perioperative-medication-errors-and-adverse-drug-events-through-use
January 01, 2023 - Preventing Perioperative Medication Errors and Adverse Drug Events Through the Use of Clinical Decision Support
Project Final Report ( PDF , 503.69 KB) Disclaimer
Disclaimer
The findings and conclusions in this document are those of the author(s), who are responsible for its cont…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4j_combo_psi13-sepsis-bestpractices.pdf
May 20, 2016 - Selected Best Practices and Suggestions for Improvement
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
1 Tool D.4j
Selected Best Practices and Suggestions for Improvement
PSI 13: Postoperative Sepsis
Why Focus on Sepsis?
• More than 750,000 cases of sepsis are…
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www.ahrq.gov/hai/cusp/clabsi-final/clabsifinal4.html
January 01, 2013 - Eliminating CLABSI, A National Patient Safety Imperative: Final Report
What We Learned: Five Key Lessons
Previous Page Next Page
Table of Contents
Eliminating CLABSI, A National Patient Safety Imperative: Final Report
Executive Summary
Report Organization
Program Implementation
Program Impac…
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integrationacademy.ahrq.gov/sites/default/files/2020-06/Lexicon.pdf
January 01, 2020 - mental health pharmaceutical
interventions
Common chronic/complex illness care
Follow-up, outcome monitoring … Outreach to patients who do not follow up
Regular monitoring of treatment response, side effects, and … Straightforward MH
pharmaceutical interventions
Common chronic/complex illness
care
Follow-up, outcome monitoring … such as in the “minimum” column may be appropriate for research and outcomes
reporting, but for monitoring … Regular monitoring of treatment response,
side effects and how the treatments are fitting the patient
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www.ahrq.gov/ncepcr/reports/primary-care-research/references.html
January 01, 2024 - Medication prescribing and monitoring errors in primary care: a report from the Practice Partner Research … Home blood pressure monitoring for hypertension diagnosis by current recommendations: a long way to go
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-part1.pdf
April 01, 2018 - Followup
86% of respondents indicated that patients ares reminded about appointments and
those who need monitoring … appointments, documents
how well patients follow treatment plans, follows up with
patients who need monitoring … (D6)
86
This office follows up with patients who need monitoring.
(D9)
91
3. … This office follows up with patients who need
monitoring.
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www.ahrq.gov/sites/default/files/publications2/files/measure-retirement-2013.pdf
January 01, 2013 - One member noted the measure’s importance in monitoring public
health access and creating feedback to … Overall, SNAC members agreed that this measure is important for
measuring access and monitoring and … Although this measure was considered to be important for measuring access and monitoring and
addressing … Although this
measure was considered to be important for measuring access and monitoring and addressing
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2018mosopsdatabasereport-part1-rev0921.pdf
April 01, 2018 - Followup
86% of respondents indicated that patients ares reminded about appointments and
those who need monitoring … appointments, documents
how well patients follow treatment plans, follows up with
patients who need monitoring … (D6)
86
This office follows up with patients who need monitoring.
(D9)
91
3. … This office follows up with patients who need
monitoring.
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effectivehealthcare.ahrq.gov/sites/default/files/adhd_executive.pdf
October 01, 2011 - percent continued in the
10month openlabel extension phase, suggesting that
even under ideal clinical monitoring … The clinically significant ECG changes
noted in 1 percent of children may warrant increased
cardiac monitoring … The evidence for MPH use
in the context of careful medication monitoring
shows good evidence for benefits … Monitoring of cardiac status may be indicated since
approximately 1% of participants showed ECG
changes
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digital.ahrq.gov/sites/default/files/docs/citation/r01hs021290-agha-final-report-2017.pdf
January 01, 2017 - Quantifying Electronic Health Record Usability to Improve Clinical Workflow - Final Report
1
Final Progress Report
1. Title: Quantifying Electronic Health Record Usability to Improve Clinical Workflow
Principal Investigator: Zia Aghaa,d,f
Team Members: Shazia Ashfaqa, Alan Calvittia, Harry Hochheiserb, Kristi…
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/healthy-aging-roundtable.pdf
September 08, 2022 - Optimizing Health and Function as We Age: Roundtable Report
Optimizing Health and
Function as We Age
Roundtable Report
e
Optimizing Health and Function as We Age
Roundtable Report
Prepared for:
Agency for Healthcare Research and Quality
U.S. Department of Health and Human Services
Contract No. 75Q80122…
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digital.ahrq.gov/sites/default/files/docs/page/Abridged_ReportHIT2009.pdf
November 17, 2011 - Dissemination (RTI, and Documentation Support
Projects (Westat) NORC) (PPC)
n Health IT Project Monitoring … with grantees and contractors during JSI’s quarterly calls for its NRC Domain 2
Health IT Project Monitoring … AHRQ is monitoring the milestone progress and spending patterns of grantees both within and
across funding