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  1. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - Strategy 6Q: Standards for Customer Service Contents 6.Q.1. The Problem 6.Q.2. The Intervention 6.Q.3. Case Study References    Download Strategy 6Q:   Standards for Customer Service  (PDF, 708 KB)         6.Q.1. The Problem Achieving high levels of member satisfaction requires two …
  2. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6r-reminder-systems.html
    March 01, 2020 - Strategy 6R: Reminder Systems for Immunizations and Preventive Services Contents 6.R.1. The Problem 6.R.2. The Intervention     6.R.2.a. Reminder Systems for Patients     6.R.2.b. Reminder Systems for Physicians References    Download Strategy 6R:   Reminder Systems for Immunizations and Preventiv…
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/c1_pdi_prioritizationworksheetinstructions.pdf
    June 02, 2025 - Prioritization Worksheet Pediatric Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Tool C.1 i Prioritization Worksheet What is the purpose of this tool? In today’s health care world, hospitals are required to take on more responsibility than ever. With many different co…
  4. digital.ahrq.gov/sites/default/files/docs/page/2006LaskowskiJones_051711comp2.pdf
    June 01, 2005 - Implementation of an ED Passive Tracking System Using a Business Process Approach Implementation of an ED Passive Tracking System Using a Business Process Approach Business Process Development Implementation Effects Analysis Linda Laskowski Jones RN, MS, APRN, BC, CCRN, CEN Vice President: Emergency, Trauma & A…
  5. www.ahrq.gov/cpi/about/impact/index.html
    April 01, 2017 - AHRQ Works: Building Bridges Between Research and Practice   Accelerating learning and innovation in health care delivery is what AHRQ does—every day. AHRQ tools take the "what" and translate it into the “how” by providing research-backed, practical tools that doctors and nurses can use to improve care. Thi…
  6. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/33593/psn-pdf
    June 15, 2024 - Measurement of Patient Safety June 15, 2024 Measurement of Patient Safety. PSNet [internet]. 2019. https://psnet.ahrq.gov/primer/measurement-patient-safety PSNet primers are regularly reviewed and updated by the UC Davis PSNet Editorial Team to ensure that they reflect current research and practice in the patient …
  7. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/ptoutcome-phone.html
    March 01, 2025 - Re-Engineered Discharge (RED) Toolkit Patient Outcome Survey (phone version) Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital How CMS Measures the "30-Day All Cause …
  8. psnet.ahrq.gov/primer/fatigue-sleep-deprivation-and-patient-safety
    September 15, 2024 - Fatigue, Sleep Deprivation, and Patient Safety Citation Text: Fatigue, Sleep Deprivation, and Patient Safety. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2019. Copy Citation Format: Google Scholar BibTeX EndNote X3 X…
  9. digital.ahrq.gov/ahrq-funded-projects/preventing-perioperative-medication-errors-and-adverse-drug-events-through-use
    January 01, 2023 - Preventing Perioperative Medication Errors and Adverse Drug Events Through the Use of Clinical Decision Support Project Final Report ( PDF , 503.69 KB) Disclaimer Disclaimer The findings and conclusions in this document are those of the author(s), who are responsible for its cont…
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4j_combo_psi13-sepsis-bestpractices.pdf
    May 20, 2016 - Selected Best Practices and Suggestions for Improvement Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety 1 Tool D.4j Selected Best Practices and Suggestions for Improvement PSI 13: Postoperative Sepsis Why Focus on Sepsis? • More than 750,000 cases of sepsis are…
  11. www.ahrq.gov/hai/cusp/clabsi-final/clabsifinal4.html
    January 01, 2013 - Eliminating CLABSI, A National Patient Safety Imperative: Final Report What We Learned: Five Key Lessons Previous Page Next Page Table of Contents Eliminating CLABSI, A National Patient Safety Imperative: Final Report Executive Summary Report Organization Program Implementation Program Impac…
  12. integrationacademy.ahrq.gov/sites/default/files/2020-06/Lexicon.pdf
    January 01, 2020 - mental health pharmaceutical interventions Common chronic/complex illness care Follow-up, outcome monitoring … Outreach to patients who do not follow up Regular monitoring of treatment response, side effects, and … Straightforward MH pharmaceutical interventions Common chronic/complex illness care Follow-up, outcome monitoring … such as in the “minimum” column may be appropriate for research and outcomes reporting, but for monitoring … Regular monitoring of treatment response, side effects and how the treatments are fitting the patient
  13. www.ahrq.gov/ncepcr/reports/primary-care-research/references.html
    January 01, 2024 - Medication prescribing and monitoring errors in primary care: a report from the Practice Partner Research … Home blood pressure monitoring for hypertension diagnosis by current recommendations: a long way to go
  14. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-part1.pdf
    April 01, 2018 - Followup 86% of respondents indicated that patients ares reminded about appointments and those who need monitoring … appointments, documents how well patients follow treatment plans, follows up with patients who need monitoring … (D6) 86 This office follows up with patients who need monitoring. (D9) 91 3. … This office follows up with patients who need monitoring.
  15. www.ahrq.gov/sites/default/files/publications2/files/measure-retirement-2013.pdf
    January 01, 2013 - One member noted the measure’s importance in monitoring public health access and creating feedback to … Overall, SNAC members agreed that this measure is important for measuring access and monitoring and … Although this measure was considered to be important for measuring access and monitoring and addressing … Although this measure was considered to be important for measuring access and monitoring and addressing
  16. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2018mosopsdatabasereport-part1-rev0921.pdf
    April 01, 2018 - Followup 86% of respondents indicated that patients ares reminded about appointments and those who need monitoring … appointments, documents how well patients follow treatment plans, follows up with patients who need monitoring … (D6) 86 This office follows up with patients who need monitoring. (D9) 91 3. … This office follows up with patients who need monitoring.
  17. effectivehealthcare.ahrq.gov/sites/default/files/adhd_executive.pdf
    October 01, 2011 - percent continued in the 10­month open­label extension phase, suggesting that even under ideal clinical monitoring … The clinically significant ECG changes noted in 1 percent of children may warrant increased cardiac monitoring … The evidence for MPH use in the context of careful medication monitoring shows good evidence for benefits … Monitoring of cardiac status may be indicated since approximately 1% of participants showed ECG changes
  18. digital.ahrq.gov/sites/default/files/docs/citation/r01hs021290-agha-final-report-2017.pdf
    January 01, 2017 - Quantifying Electronic Health Record Usability to Improve Clinical Workflow - Final Report 1 Final Progress Report 1. Title: Quantifying Electronic Health Record Usability to Improve Clinical Workflow Principal Investigator: Zia Aghaa,d,f Team Members: Shazia Ashfaqa, Alan Calvittia, Harry Hochheiserb, Kristi…
  19. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/healthy-aging-roundtable.pdf
    September 08, 2022 - Optimizing Health and Function as We Age: Roundtable Report Optimizing Health and Function as We Age Roundtable Report e Optimizing Health and Function as We Age Roundtable Report Prepared for: Agency for Healthcare Research and Quality U.S. Department of Health and Human Services Contract No. 75Q80122…
  20. digital.ahrq.gov/sites/default/files/docs/page/Abridged_ReportHIT2009.pdf
    November 17, 2011 - Dissemination (RTI, and Documentation Support Projects (Westat) NORC) (PPC) n  Health IT Project Monitoring … with grantees and contractors during JSI’s quarterly calls for its NRC Domain 2 Health IT Project Monitoring … AHRQ is monitoring the milestone progress and spending patterns of grantees both within and across funding