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Total Results: 200 records

Showing results for "mistakes".

1. SOPS Community Pharmacy Survey Items and Composites (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
   June 19, 2018 - Staff in this pharmacy discuss mistakes. B13. … Staff are treated fairly when they make mistakes. C4. … Staff feel like their mistakes are held against them. … This pharmacy is good at preventing mistakes. C9. … Communication About Mistakes 9. Response to Mistakes 10.

2. Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
   January 01, 2019 - Response to Mistakes 1. Staff are treated fairly when they make mistakes. … Communication About Mistakes 1. Staff in this pharmacy discuss mistakes. … Response to Mistakes 1. Staff are treated fairly when they make mistakes. … Communication About Mistakes 1. Staff in this pharmacy discuss mistakes. … Communication About Mistakes 1. Staff in this pharmacy discuss mistakes.

3. Digestive Health Clinic, LLC: Slide Presentation (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/brownslides.pdf
   August 13, 2015 - 89% 81% Teamwork 86% 81% 40 40 Survey Results Staff Training 78% 79% Response to Mistakes …  Communication Openness  Staffing, Work Pressure and Pace  Staff Training  Response to Mistakes … • 78% positive for DHC vs 82% for pilot ASCs Staff are treated fairly when they make mistakes. … 81% 89% Learning, rather than blame, is emphasized when mistakes are made. 78% 70% Staff … : Continued treating mistakes as learning opportunities 49 49 Going Forward • Continue to collaborate

4. Just Culture Webcast Intro (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-1-intro.pdf
   November 09, 2016 - hosp-reports.html Defining Nonpunitive Response to Error 11 The extent to which staff feel that their mistakes … and event reports are not held against them and that mistakes are not kept in their personnel file … Nonpunitive Response to Error Survey Items – Staff feel like their mistakes are held against them. … event is reported, it feels like the person is being written up, not the problem. – Staff worry that mistakes

5. Community Pharmacy Survey on Patient Safety Culture: 2015 User Comparative Database Report, Part 1 (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/2015/pharmsops15pt1.pdf
   January 01, 2015 - Communication About Mistakes Staff discuss mistakes that happen and can talk about ways to prevent mistakes … Response to Mistakes The pharmacy examines why mistakes happen, helps staff learn from mistakes, and … Communication About Mistakes 1. Staff in this pharmacy discuss mistakes. … Response to Mistakes 1. Staff are treated fairly when they make mistakes. … Staff feel like their mistakes are held against them.

6. Survey on Patient Safety (facility version) (doc file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
   November 15, 2019 - Staff feel like their mistakes are held against them (1 (2 (3 (4 (5 9. … Mistakes have led to positive changes here (1 (2 (3 (4 (5 10. … It is just by chance that more serious mistakes don’t happen around here (1 (2 (3 (4 (5 11. … Staff worry that mistakes they make are kept in their personnel file (1 (2 (3 (4 (5 17. … 2 (3 (4 (5 SECTION D: Frequency of Events Reported In your work area/unit, when the following mistakes

7. AHRQ Hospital Survey on Patient Safety Culture: Items and Dimensions (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
   February 16, 2021 - Mistakes have led to positive changes here. A13. … It is just by chance that more serious mistakes don't happen around here. (negatively worded) A17. … Staff feel like their mistakes are held against them. (negatively worded) A12. … Staff worry that mistakes they make are kept in their personnel file.

8. Development of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: Slide Presentation (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smith2slides.pdf
   August 13, 2015 - Response to Mistakes 8. … 23 23 ASC Composite Results % Positive Response Communication Openness 85% Response to Mistakes … affiliated ASCs were more positive (86%) than Not hospital affiliated ASCs (80%) on Response to Mistakes … safety problems, learning rather than blame is emphasized, and staff are treated fairly when they make mistakes … Smaller ASCs (1 or 2 Rooms) were more positive than larger ASCs (6 Rooms or More) on Response to Mistakes

9. Survey on Patient Safety (facility version) (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
   November 18, 2019 - Staff feel like their mistakes are held against them ................................... 1 2 3 4 … Mistakes have led to positive changes here .............................................. 1 2 3 4 … It is just by chance that more serious mistakes don’t happen around here .......................... … Staff worry that mistakes they make are kept in their personnel file ......... 1 2 3 4 5 17. … SECTION D: Frequency of Events Reported In your work area/unit, when the following mistakes

10. SOPS Medical Office Items and Composite Measures (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/MO_Items-Composite_Measures.pdf
    October 04, 2023 - Staff feel like their mistakes are held against them. (negatively worded) D8. … Staff are willing to report mistakes they observe in this office. … Our office processes are good at preventing mistakes that could affect patients. F3. … Mistakes happen more than they should in this office. (negatively worded) F4. … It is just by chance that we don’t make more mistakes that affect our patients.

11. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Part II (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
    January 01, 2023 - Nonpunitive Response to Mistakes % Strongly Agree/Agree Staff are treated fairly when they make mistakes … Nonpunitive Response to Mistakes % Strongly Agree/Agree Staff are treated fairly when they make mistakes … Nonpunitive Response to Mistakes % Strongly Agree/Agree Staff are treated fairly when they make mistakes … Nonpunitive Response to Mistakes % Strongly Agree/Agree Staff are treated fairly when they make mistakes … Nonpunitive Response to Mistakes % Strongly Agree/Agree Staff are treated fairly when they make mistakes

12. Using the AHRQ Pharmacy Survey on Patient Safety Culture (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/motzslides.pdf
    May 12, 2014 - work to do: – Processes for exchanging information across shifts – Staff in the pharmacy discuss mistakes … – We talk about ways to prevent mistakes from happening again – Mistakes have led to positive

13. Section 6B (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
    December 29, 2017 - giving medications .21 .26 .02 .15 .24 .27 .18 .16 .66 Q29 Providers told parent how to report mistakes … questions about readiness to leave .68 Q46 Provider talked with teen about care after discharge .58 Mistakes … Providers checked child ID before giving medications .25 Q29 Providers told parent how to report mistakes … communication .76 .81 .52 .77 .72 .76 (8) Involving teens in care .53 .55 .44 .57 .52 .65 .51 (9) Mistakes … .58 Nurse-child communication .56 Doctor-child communication .51 Involving teens in care .39 Mistakes

14. Hospital Survey on Patient Safety (doc file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
    June 09, 2016 - Staff feel like their mistakes are held against them (1 (2 (3 (4 (5 9. … Mistakes have led to positive changes here (1 (2 (3 (4 (5 10. … It is just by chance that more serious mistakes don’t happen around here (1 (2 (3 (4 (5 11. … Staff worry that mistakes they make are kept in their personnel file (1 (2 (3 (4 (5 17. … (5 SECTION D: Frequency of Events Reported In your hospital work area/unit, when the following mistakes

15. SOPS Nursing Home Survey Items and Composite Measures (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/sops-nurse-home-items-06-16-21.pdf
    January 01, 2000 - Nonpunitive Response to Mistakes (Strongly Disagree, Disagree, Neither Agree nor Disagree, Agree, Strongly … Staff are afraid to report their mistakes. (negatively worded) A15. … Staff are treated fairly when they make mistakes. A18. … Staff feel safe reporting their mistakes. … This nursing home lets the same mistakes happen again and again. (negatively worded) D4.

16. Section 6A (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-a.pdf
    December 29, 2017 - .74 Nurse-child communication .77 Doctor-child communication .84 Involving teens in care .66 Mistakes … Nurse-child communication 3 .88 Doctor-child communication 3 .90 Involving teens in their care 3 .71 Mistakes

17. Section 7E (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-e.pdf
    December 29, 2017 - 68.9% .54 Doctor-child communication 66.3% 70.0% .07 Involving teens in care 70.7% 77.9% .007 Mistakes … 68.3% .20 Doctor-child communication 67.0% 69.4% .22 Involving teens in care 72.5% 76.2% .14 Mistakes

18. Hospital Survey on Patient Safety (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
    December 22, 2017 - Staff feel like their mistakes are held against them ................................... … Mistakes have led to positive changes here .............................................. … It is just by chance that more serious mistakes don’t happen around here ......................... … Staff worry that mistakes they make are kept in their personnel file ......... … 5 SECTION D: Frequency of Events Reported In your hospital work area/unit, when the following mistakes

19. Hospital Survey on Patient Safety (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/hospscanform.pdf
    March 22, 2017 - Staff feel like their mistakes are held against them ................................... … Mistakes have led to positive changes here .............................................. … It is just by chance that more serious mistakes don’t happen around here ......................... … Staff worry that mistakes they make are kept in their personnel file ......... … 5 SECTION D: Frequency of Events Reported In your hospital work area/unit, when the following mistakes

20. Section 7B (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-b.pdf
    December 29, 2017 - Doctor-child communication 66.4% 67.0% 66.4% .94 Involving teens in care 71.7% 71.5% 68.8% .75 Mistakes … Doctor-child communication 65.2% 66.8% 67.8% .44 Involving teens in care 70.6% 70.7% 70.7% 1.00 Mistakes