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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-resource-list-2.0.pdf
April 01, 2025 - • Teamwork
• Staffing
• Organizational Learning
• Handoffs and Information Exchange
• Response to Mistakes … .................................................................................... 4
Response to Mistakes … Response to Mistakes
1. … Resources by Composite Measure
Teamwork
Staffing
Organizational Learning
Response to Mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/urinary-catheter-insertion-notes.docx
April 01, 2022 - These events evoke a visceral response and serve as a lesson to prevent similar mistakes in the future
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/learndefects.doc
June 02, 2025 - Most often clinicians recover from mistakes by reducing risks to the patient who suffered a defect.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Cunningham_11.pdf
January 29, 2008 - Errors Addressed by System Change
Medical mistakes caused by latent errors, such as similar sounding … consequences from error-related communications serve to reduce such reporting and limit
learning from mistakes … unavoidable and necessary feature of their work.56, 57, 58 It has even been argued
that errors and mistakes … needs to be modified so caregivers and their patients feel safe reporting
and learning from medical mistakes
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www.ahrq.gov/sites/default/files/2024-11/kizer-report.pdf
January 01, 2024 - Lunch Speaker: Rosemary Gibson, Author, “Wall of Silence: The Untold Story
of the Medical Mistakes … That Kill and Injure Millions of Americans”
Health consultant Gibson described how medical mistakes … LUNCH
Rosemary Gibson, Author, “Wall of Silence: The Untold Story of the
Medical Mistakes That Kill
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - The data shows that
organizations that are this size and this complex are going to make mistakes. … But when mistakes are made, if the organization demonstrates that they’re sorry, they make it up to the
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www.ahrq.gov/hai/tools/mvp/modules/cusp/overview-cuspmvp-slides.html
February 01, 2017 - Designed to improve safety culture and help users learn from mistakes.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_sustscorecard_facnotes.docx
December 01, 2017 - was shared from the perspective of sustainability, teams were instructed to focus on learning from mistakes
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www.ahrq.gov/hai/tools/surgery/modules/sustainability/scorecard-fac-notes.html
December 01, 2017 - was shared from the perspective of sustainability, teams were instructed to focus on learning from mistakes
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www.ahrq.gov/patient-safety/reports/hotline/refs.html
May 01, 2016 - New system for patients to report medical mistakes. New York Times; September 23, 2012.
46.
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-references.html
June 01, 2023 - Patient perceptions of mistakes in ambulatory care. Arch Intern Med 2010;170:1480-1487.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/indwelling-urinary-catheteruse/catheter-insertion/unlicensed-staff/scenario-instr.docx
March 01, 2017 - BLADDER SCAN – POLICY #2202 12/11/06
AHRQ Safety Program for Long-Term Care: HAIs/CAUTI
AHRQ Safety Program for Reducing CAUTI in Hospitals
Urinary Catheter Types and How To Care for Them Activity
Staff Role Play—How good are your catheter care skills?
Roleplaying can be a helpful training and educational tool. Rolep…
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www.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide/intro.html
September 01, 2015 - Preventing CAUTI in the ICU Setting: Facilitator’s Guide
Introduction
Previous Page Next Page
Table of Contents
Preventing CAUTI in the ICU Setting: Facilitator’s Guide
Introduction
Module 1: Overview
Module 2: Urinary Catheter Maintenance
Module 3: Conversations Around Device Necessity
Mo…
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www.ahrq.gov/hai/cusp/toolkit/content-calls/engagement.html
April 01, 2013 - Well, there are a number of ways to do this and some mistakes that we certainly made that I would hopefully … six months at an academic medical center following surgical teams and was trying to tease out which mistakes … That could be progress for reducing infection rates, progress on learning from mistakes, progress on … And I will tell you from my own mistakes, when we started this and our rates of CLABSI at Johns Hopkins
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-fac-guide.html
July 01, 2023 - Work Together To Improve Outcomes
Say:
System design
Humans are fallible and occasionally make mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-facilitator-guide.docx
May 01, 2017 - Slide 18
SAY:
System design
Humans are fallible and occasionally make mistakes, either through inadvertent
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www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-psychological-safety.pdf
September 01, 2023 - encourages individuals “to express their ideas and concerns, to speak up with questions, and to admit
mistakes … program that uses interpersonal relationships to assess and enhance performance; this program recognizes
mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf
March 01, 2016 - Response to Mistakes .................................................... 9
Composite 8. … Response to Mistakes
1. … Response to Mistakes
Composite 8.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Linzer.pdf
January 01, 2002 - Medical Errors
Climate, Stress, and Error in Primary Care
67
likelihood that they would commit mistakes … possible, as
Firth-Cozens suggests,1 that stressed physicians are more likely to presume they
will make mistakes … The tendency to make mistakes was
associated with a lack of emphasis on quality, information, and communication
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Connelly.pdf
January 01, 2003 - went wrong when a
sentinel event occurs.
3.10 .611 Agree
13. often blame others for their own mistakes … They further agreed with the
statement, “Most people in this MTF often blame others for their own mistakes … willing to discuss what went wrong when a sentinel event occurs.
13. often blame others for their own mistakes