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www.ahrq.gov/hai/cusp/modules/understand/science-safety-notes.html
July 01, 2018 - experienced provider is influenced by the environment in which he or she works and can be responsible for mistakes … As a result, providers must increase their ability to learn from mistakes and implement procedures to … Errors also occur because systems frequently do not catch mistakes before they reach the patient.
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Axiom 4: Customers react more strongly to "fairness mistakes" than "honest mistakes."
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/antibiotic-targets-slides.pptx
June 01, 2021 - Targets
3
Recognizing Potential Harm
4
Identifying Targets
4
Opportunities for Improvement
Mistakes
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www.ahrq.gov/hai/cauti-tools/archived-webinars/integrating-teamwork-tools-cusp-efforts-slides.html
December 01, 2017 - Cross Monitoring:
Watching each other’s backs
Ensuring mistakes/oversights are caught
STEP
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www.ahrq.gov/hai/tools/mvp/modules/cusp/science-of-safety-slides.html
February 01, 2017 - Health care systems are rarely designed to catch mistakes before they happen.
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit3-9.html
November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies
Exhibit 3.9. Training Curriculum
Previous Page Next Page
Table of Contents
Improving Care Delivery Through Lean: Implementation Case Studies
Introduction to the Case Studies
Case 1. Lakeview Healthcare
Case 2. Central Hospital
…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/learn-from-defects-facguide.docx
January 01, 2017 - Facilitator Guide: Build Your SSI Prevention Bundle
Slide Title and Commentary
Slide Number and Slide
Title Slide
Learning From Defects in Care of Mechanically Ventilated Patients
SAY:
In this module, we will discuss the Learning From Defects tool. It is a very useful process that enables frontline staff to ident…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report.pdf
January 01, 2022 - Learning—Continuous
Improvement
Work processes are regularly reviewed, changes are made
to keep mistakes … Reporting Patient Safety Events Mistakes of the following types are reported: (1) mistakes
caught and … corrected before reaching the patient and (2)
mistakes that could have harmed the patient but did not … Response to Error Staff are treated fairly when they make mistakes and there
is a focus on learning … from mistakes and supporting staff
involved in errors.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-I-SOPS-ASC-DatabaseReport.pdf
December 01, 2021 - improve
patient safety and makes changes to ensure that
problems do not recur.
3
Response to Mistakes … safety problems,
learning rather than blame is emphasized, and
staff are treated fairly when they make mistakes … Response to Mistakes 86% 9.62% 49% 74% 81% 87% 92% 96% 100%
7. … Response to Mistakes % Agree/Strongly Agree
Staff are treated fairly when they make mistakes. … (Item C2) 85% 10.39% 40% 71% 79% 86% 93% 97% 100%
Learning, rather than blame, is emphasized when mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Karsh.pdf
April 08, 2004 - fatigue), physician-patient
communication, communication within the health care team, learning from
mistakes … curriculum:
ethics (transparency and truthfulness), a proactive approach to error in health care,
framing mistakes … (i.e., the system vs. individual), reporting error and follow-up,
learning from mistakes, staffing … This topic includes
models of medical decisionmaking, how mistakes are made in decisionmaking,
and
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/prevhosp/impguide.html
July 01, 2017 - Additional question that may be asked:
Do you think the Facilitator missed some opportunities or made some mistakes … Additional question that may be asked:
Do you think the Facilitator missed some opportunities or made some mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
May 12, 2016 - Mistakes in your child’s health care can
include things like giving the wrong
medicine or doing the … stay, did providers or
other hospital staff tell you how to report if
you had any concerns about mistakes
-
www.ahrq.gov/hai/tools/mvp/modules/technical/4es-early-mobility-facguide.html
February 01, 2017 - Learn from your mistakes. Standardize care and create independent checks. … Employ a systematic process to learn from your mistakes.
The last E is evaluate.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-6mon-post-intervention.pdf
January 01, 2014 - the following statements about your practice (select only one response):
AR11, 2
FOA Required
Mistakes … Practice Member Survey Code Book
AR10
FOA Required
This practice learns from its mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - Mistakes in your child’s health care can
include things like giving the wrong
medicine or doing the … stay, did providers or
other hospital staff tell you how to report if
you had any concerns about mistakes
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-ehr-impact5.html
July 01, 2024 - identify a large number of errors, especially related to diagnosis. 24 , 77,78 Common errors include mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/understand/scisafety.pptx
March 01, 2009 - People are fallible
Medicine is still treated as an art, not a science
Systems do not catch mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/science-of-safety-slides.pptx
January 01, 2017 - errors do not belong to individual doctors and nurses
Health care systems are rarely designed to catch mistakes
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.pptx
January 01, 2006 - that their environment supports the interpersonal risk involved in asking for help or learning from mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - teens in their care 72%
27
Attention to Safety and Comfort
Measures Top-Box %
Preventing mistakes