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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-centered-care-040913.ppt
June 02, 2025 - Comprehensive Unit-based Safety Program
An intervention to learn from mistakes and improve safety culture … including patients and families to share their voice
CUSP is a structured approach to learn from mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/107-cusp-psychological-safety-fg.docx
April 01, 2025 - belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes … belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/module4-event-reporting-investigation-analysis.pptx
September 10, 2015 - greatest impediment to
error prevention in the medical industry is
that we punish people for
making mistakes … greatest impediment to error prevention in the medical industry is ‘that we punish people for making mistakes … Many health care systems reinforce a focus on individual behaviors designed to prevent mistakes and fail … to recognize the impact of faulty systems, processes, and conditions that lead people to make mistakes
-
www.ahrq.gov/sites/default/files/wysiwyg/funding/fund-opps/state-level-cpcq.pdf
December 01, 2019 - For example, practices with capacity for quality
improvement are eager to learn from mistakes, create
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules.html
August 01, 2022 - Caregiver
Module 7: Resolution
Module 8: Organizational Learning and Sustainability
“We realize mistakes
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www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol2.pdf
July 01, 2023 - These types of mistakes
are called medical errors.16
This definition is clearly worded and coherent … In hospital
settings, this shift in terminology from mistakes/errors to feeling safe roughly doubled … Framing experiences
in terms of “mistakes” is more approachable than framing as “diagnostic errors,” … ■ Respondents should be encouraged to report on both mistakes and diagnostic problems.
2. … Patient perceptions of mistakes in ambulatory care.
-
www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
August 01, 2022 - greatest impediment to error prevention in the medical industry is 'that we punish people for making mistakes … Many health care systems reinforce a focus on individual behaviors designed to prevent mistakes and fail … to recognize the impact of faulty systems, processes, and conditions that lead people to make mistakes
-
www.ahrq.gov/hai/tools/mvp/modules/cusp/science-of-safety-fac-guide.html
February 01, 2017 - In order to do this effectively, providers must develop or improve the ability to learn from mistakes … Errors also occur because systems frequently are not designed to catch mistakes before they reach the
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module2/mod2-slides.html
March 01, 2017 - Experiment and take risks by constantly generating small wins and learning from mistakes. … Learn from mistakes.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/131-what-are-the-4-es-one-pager.docx
May 24, 2024 - Learn from mistakes.
· The guiding principle of execution is to make it easy for people to make the right
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-psychological-safety-4.html
September 01, 2023 - program that uses interpersonal relationships to assess and enhance performance; this program recognizes mistakes
-
www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/overview.html
March 01, 2017 - Nonpunitive Response to Mistakes
Applying Safety Principles
Senior Leader Engagement
Staff
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/leadership-4.html
June 01, 2021 - excessive testing and treatment. 27 This overutilization contributes to harm, with aggressive testing mistakes
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-database-report-appendix.pdf
January 01, 2024 - 73% 74% 69% 72% 69% 69% 69% 72%
% Strongly Disagree/Disagree
In this unit, staff feel like their mistakes … Item A10)
70% 73% 69% 72% 72%
% Strongly Disagree/Disagree
In this unit, staff feel like their mistakes … (Item A10)
69% 73% 72% 66%
% Strongly Disagree/Disagree
In this unit, staff feel like their mistakes … (Item A10)
74% 70% 71% 74%
% Strongly Disagree/Disagree
In this unit, staff feel like their mistakes … (Item A10)
70% 76%
% Strongly Disagree/Disagree
In this unit, staff feel like their mistakes are
-
www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary6.html
September 01, 2015 - Apply lessons learned from each other to avoid repeating mistakes and improve the quality of their projects
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/tinsleyslides.pdf
September 01, 2015 - 91%
87%
Staff Training 78%
86%
57
57
Survey Results
Teamwork
86%
80%
Response to Mistakes
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/overview.docx
March 01, 2017 - Nonpunitive Response to Mistakes
Applying Safety Principles
Senior Leader Engagement
Staff Empowerment
-
www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-2-attachment-3.pdf
June 02, 2025 - Often does not give close attention to details
or makes careless mistakes in schoolwork,
work, or
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-gray-sops-action-planning-tool.pdf
June 02, 2025 - trends over time;
• Evaluate the impact of patient safety initiatives.
12
13
“One of the biggest mistakes
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/128-what-are-4es-one-pager.docx
April 01, 2025 - Learn from mistakes.