-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/sitetools/ts2-0ltc_learning_benchmarks.pdf
April 24, 2017 - Blaming the people who made mistakes.
e. Visiting the resident in the ED.
11. … Leaders not make mistakes.
e. Everyone agree with the plan. … safety, not the error
A debrief would be good, but not to have
the nurse “explain her mistakes
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/connecting-dots-100813.ppt
January 01, 2013 - Staff feel like their mistakes are held against them. (A8)
R2. … Staff worry that mistakes they make are kept in their personnel file. … Staff feel like their mistakes are held against them. (A8) 30%
R2. … Mistakes have led to positive changes here. (A9)
3. … Mistakes have led to positive changes here. (A9) 63%
3.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/SOPS-Nursing-Home-DB-Part-I-2023.pdf
January 01, 2023 - when they make mistakes, and feel safe reporting their
mistakes. … Nonpunitive Response to Mistakes
Staff are treated fairly when they make mistakes. … (Item A15)
60%
Staff feel safe reporting their mistakes. … Nonpunitive Response to Mistakes 53% 12.91% 9% 38% 45% 55% 62% 67% 78%
12. … Nonpunitive Response to Mistakes % Strongly Agree/Agree
Staff are treated fairly when they make mistakes
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
January 01, 2023 - Response to Mistakes % Strongly Agree/Agree
Staff are treated fairly when they make mistakes. … Response to Mistakes 89% 85% 85% 83% 86% 86% 87% 83% 85%
7. … Response to Mistakes % Strongly Agree/Agree
Staff are treated fairly when they make
mistakes (Item … Response to Mistakes % Strongly Agree/Agree
Staff are treated fairly when they make
mistakes. … Response to Mistakes % Strongly Agree/Agree
Staff are treated fairly when they make mistakes.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-dodson.pdf
April 12, 2024 - nurses, and
other providers.
2023 Child HCAHPS Database Results
Low Scoring
Measures
Preventing Mistakes … providers
always checked their child's identity
before giving medicines and told them
how to report mistakes
-
www.ahrq.gov/hai/cauti-tools/archived-webinars/icu-clinical-decision-making-slides.html
December 01, 2017 - to improve system performance
Standardize
Create Independent checks for key process
Learn from Mistakes … Leape, MD
Harvard School of Public Health
Slide 32
Why Mistakes Happen? … Slide 38
Key Messages
Safety is everyone’s responsibility
Mistakes are usually the result of … improve safety
Improving culture will positively impact safety
Remember the human factor—we all make mistakes
-
www.ahrq.gov/hai/tools/mrsa-prevention/surgery/psychological-safety.html
April 01, 2025 - belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - (A6) ---- 78%
---- Dropped 1.0
item
--------------------------------------- Mistakes have led to … (A6R)
Staff feel like their mistakes are held against them. … ------------- 65% ---- ---- New 2.0 item
--------------------------------------- Staff worry that mistakes … (A6) ---- 78%
---- ------------ Dropped 1.0 item
--------------------------------------- Mistakes … (A6R)
Staff feel like their mistakes are
held against them.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Part_I.pdf
January 01, 2020 - , and mistakes
do not happen more than they should. … (F2)
Mistakes happen more than they should
in this office . … Mistakes happen more than they should in this office. … Staff feel like their mistakes are held against them. … They overlook patient care mistakes that happen over
and over.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Part_I-rev0921.pdf
January 01, 2020 - , and mistakes
do not happen more than they should. … (F2)
Mistakes happen more than they should
in this office . … Mistakes happen more than they should in this office. … Staff feel like their mistakes are held against them. … They overlook patient care mistakes that happen over
and over.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops1-datafilespec.pdf
September 16, 2019 - Staff feel like their mistakes
are held against them
A8 Column K 1=Strongly Disagree
2=Disagree … Mistakes have led to positive
changes here
A9 Column L 1=Strongly Disagree
2=Disagree
3=Neither … It is just by chance that more
serious mistakes don’t happen
around here
A10 Column M 1=Strongly … Staff worry that mistakes they
make are kept in their
personnel file
A16 Column S 1=Strongly Disagree
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/psychological-safety.pdf
October 14, 2018 - environment is supportive of
asking for help, trying new ways of doing things, and learning from mistakes … respectfully, to re-establish psychological safety if a team member:
• Blames other team members for making mistakes
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/nursing-home/2025-nursing-home-database-report-pt1.pdf
January 01, 2025 - Nonpunitive Response to Mistakes
Staff are treated fairly when they make mistakes. … (Item A15) 62%
Staff feel safe reporting their mistakes. … (Item A10*)
48%
Staff are afraid to report their mistakes. (Item A12*) 49%
12. … Nonpunitive Response to Mistakes 54% 12.19% 22% 38% 45% 55% 62% 71% 84%
12. … Nonpunitive Response to Mistakes % Strongly Agree/Agree
Staff are treated fairly when they make mistakes
-
www.ahrq.gov/es/patient-safety/settings/hospital/match/appendix/app-12.html
July 01, 2022 - Speak Up™ Initiatives include:
Things You Can Do To Prevent Medication Mistakes —Questions to ask … at the clinic, hospital, doctor's office, or pharmacy to help prevent medication mistakes; this resource
-
www.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-12.html
July 01, 2022 - Speak Up™ Initiatives include:
Things You Can Do To Prevent Medication Mistakes —Questions to ask … at the clinic, hospital, doctor's office, or pharmacy to help prevent medication mistakes; this resource
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/170-cusp-science-safety-notes.docx
October 01, 2024 - This makes it easy to do the right thing and harder to make mistakes. … Teams can employ safe design principles to guard against communication mistakes such as misinterpreting … Finally, it is important to learn from common mistakes by analyzing communication errors and taking steps … to guard against the same future mistakes. … One of the most common leadership mistakes is expecting technical solutions to solve an adaptive problem
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/124-cusp-science-safety-fg.docx
April 01, 2025 - This approach makes it easier to do the right thing and harder to make mistakes. … Teams can employ safe design principles to guard against communication mistakes such as misinterpreting … Finally, it is important to learn from common mistakes by analyzing communication errors and taking steps … to guard against the same future mistakes. … One of the most common leadership mistakes is expecting technical solutions to solve an adaptive problem
-
www.ahrq.gov/sites/default/files/wysiwyg/easy-to-understand-telehealth-consent-form.docx
April 15, 2020 - (We don’t know if mistakes are more common with telehealth visits.)
· Your provider may decide you still
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Woolever.pdf
January 01, 2001 - central focus for most medical institutions and
many new programs to monitor safety and prevent medical mistakes … study hypothesizes that, by focusing on improved communication and
the removal of blame from reporting mistakes … As the breakdown in communication has been implicated as the single leading
factor in medical mistakes … concept, its evolution into a
nonpunitive tool is a dramatic change.20, 21 In the past, acknowledging mistakes … The causes of mistakes are always
multifactorial and therefore, by necessity, so are the remedies.
-
www.ahrq.gov/patient-safety/reports/hotline/eval4.html
May 01, 2016 - The mistakes involved prescription drugs (n=1); tests, procedures, or surgery (n=1); pregnancy or childbirth … Fifteen of the 20 safety concerns involved both mistakes and negative effects. n Seven reports involved … Safety concerns include both medical mistakes and negative effects. … Medical mistakes can result in harm or injury to the patient, but not necessarily in every case.