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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
June 19, 2018 - Staff in this pharmacy discuss mistakes.
B13. … Staff are treated fairly when they make mistakes.
C4. … Staff feel like their mistakes are held against them. … This pharmacy is good at preventing mistakes.
C9. … Communication About Mistakes
9. Response to Mistakes
10.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
June 06, 2018 - Such prevention
includes reducing mistakes, errors, incidents, events, or problems that lead to patient … effective team ...................... 1 2 3 4 5 9
SECTION C: Organizational Learning/Response to Mistakes … Staff are treated fairly when they make mistakes ...... 1 2 3 4 5 9
3. … Learning, rather than blame, is emphasized when
mistakes are made ................................. … in This Facility
SECTION B: Teamwork and Training
SECTION C: Organizational Learning/Response to Mistakes
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-items.pdf
January 01, 2015 - Response to Mistakes
(Strongly Disagree, Disagree, Neither Agree nor Disagree, Agree, Strongly Agree … Staff are treated fairly when they make mistakes.
C4. … Learning, rather than blame, is emphasized when mistakes are made.
C5. … Pace
4.Teamwork
5.Staff Training
6.Organizational Learning – Continuous Improvement
7.Response to Mistakes
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english-2023.docx
January 01, 2023 - Staff feel like their mistakes are held against them
1
2
3
4
5
9
8. … Staff are willing to report mistakes they observe in this office
1
2
3
4
5
9
SECTION E: … They overlook patient care mistakes that
happen over and over
1
2
3
4
5
9
3. … Our office processes are good at preventing mistakes that could affect patients
1
2
3
4
5
9 … Mistakes happen more than they should
in this office
1
2
3
4
5
9
4.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - Blaming the people who made mistakes.
e. Attending the autopsy.
11. … Leaders not make mistakes.
e. Everyone agrees with the plan. … Focus on the safety, not the error
• A debrief would be good, but not to have the nurse “explain her mistakes
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preventiveservices.ahrq.gov/sops/international/medical-office/translators.html
January 01, 2010 - Staff feel like their mistakes are held against them. … Staff are willing to report mistakes they observe in this office.
10. … They overlook patient care mistakes that happen over and over. … Mistakes happen more than they should in this office. (negatively worded)
F4. … It is just by chance that we don't make more mistakes that affect our patients.
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - (A6) ---- 78%
---- Dropped 1.0
item
--------------------------------------- Mistakes have led to … (A6R)
Staff feel like their mistakes are held against them. … ------------- 65% ---- ---- New 2.0 item
--------------------------------------- Staff worry that mistakes … (A6) ---- 78%
---- ------------ Dropped 1.0 item
--------------------------------------- Mistakes … (A6R)
Staff feel like their mistakes are
held against them.
-
preventiveservices.ahrq.gov/teamstepps-program/curriculum/situation/tools/monitoring.html
June 01, 2023 - Ensuring that mistakes or oversights are caught quickly and easily. … provide a safety net or an error prevention or error interruption mechanism for the team, ensuring that mistakes
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
August 01, 2019 - In this unit, staff feel like their mistakes are held against them. (negatively worded)
A7.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-baseline.pdf
January 01, 2014 - the following statements about your practice (select only one response):
AR11, 2
FOA Required
Mistakes … Practice Member Survey Code Book
3
AR10
FOA Required
This practice learns from its mistakes … field 2 of 2:
Year field 1 of 4:
Year field 2 of 4:
Year field 3 of 4:
Year field 4 of 4:
Mistakes … in our practice: Off
This practice is a place of joy and hope: Off
This practice learns from its mistakes
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
June 09, 2016 - In this unit, staff feel like their mistakes are held against them
1
2
3
4
5
9
7.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
January 01, 2021 - In this unit, staff feel like their mistakes are
held against them ................................
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
July 01, 2018 - Frequency of Events Reported Mistakes of the following types are reported: (1) mistakes
caught and corrected … before affecting the patient, (2)
mistakes with no potential to harm the patient, and (3)
mistakes … them and that mistakes are not kept in their
personnel file. … Mistakes have led to positive changes here.
A13. … Staff worry that mistakes they make are kept in their personnel file.
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol2.pdf
July 01, 2023 - These types of mistakes
are called medical errors.16
This definition is clearly worded and coherent … In hospital
settings, this shift in terminology from mistakes/errors to feeling safe roughly doubled … Framing experiences
in terms of “mistakes” is more approachable than framing as “diagnostic errors,” … ■ Respondents should be encouraged to report on both mistakes and diagnostic problems.
2. … Patient perceptions of mistakes in ambulatory care.
-
preventiveservices.ahrq.gov/evidencenow/tools/keydrivers/nuture-leadership.html
November 01, 2018 - Leaders should find ways to overcome the reluctance of practice members to admit mistakes, doubts, or … As with patient safety, leaders want to establish a blame-free atmosphere where mistakes are considered
-
preventiveservices.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
August 01, 2022 - In hospitals, staff traditionally have felt that their mistakes are held against them and kept in their … System design — Humans are fallible and occasionally make mistakes, either through inadvertent errors
-
preventiveservices.ahrq.gov/hai/cusp/toolkit/content-calls/framework.html
April 01, 2013 - We want to know whether we are learning from mistakes and whether our culture has improved. … It allows you to learn from mistakes and improve culture, which ultimately allows you to embrace technical … The fourth step for CUSP, then, is how are we going to learn from our mistakes? … Learning from mistakes, learning from defects has very effective tools, but just like the CUSP process … You’ve committed to learn from the mistakes that occur.
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-II-508.pdf
January 01, 2021 - 72% 73% 69% 71% 68% 70% 68%
% Disagree/Strongly Disagree
In this unit, staff feel like their mistakes … (Item A10) 69% 72% 69% 71%
% Disagree/Strongly Disagree
In this unit, staff feel like their mistakes … A10)
69% 72% 70% 71% 70% 69%
% Disagree/Strongly Disagree
In this unit, staff feel like their mistakes … (Item A10)
75% 69% 70% 73%
% Disagree/Strongly Disagree
In this unit, staff feel like their mistakes … (Item A10) 69% 76%
% Disagree/Strongly Disagree
In this unit, staff feel like their mistakes are
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-tpq-questionnaire.pdf
May 31, 2023 - Staff correct each other’s mistakes to
ensure that procedures are followed
properly.
-
preventiveservices.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
August 01, 2022 - greatest impediment to error prevention in the medical industry is 'that we punish people for making mistakes … Many health care systems reinforce a focus on individual behaviors designed to prevent mistakes and fail … to recognize the impact of faulty systems, processes, and conditions that lead people to make mistakes