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Showing results for "mistakes".

61. Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs (pdf file)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
    November 02, 2017 - Axiom 4: Customers react more strongly to “fairness mistakes” than “honest mistakes.”

62. Ldusafety Facguide (doc file)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety_facguide.docx
    May 01, 2017 - Errors associated with failures of attentional behavior are labeled “mistakes” and often occur because … Most errors in health care are slips rather than mistakes.

63. Key Driver 3: Optimize Health Information Systems to Extract Data and Support Use of Evidence in Practice | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/evidencenow/tools/keydrivers/optimize-health-it.html
    November 01, 2018 - they frequently encounter problems such as large amounts of missing data, documentation errors, or mistakes

64. EvidenceNow Key Drivers and Change Strategies (pdf file)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/key_drivers_descriptions.pdf
    February 01, 2019 - they frequently encounter problems such as large amounts of missing data, documentation errors, or mistakes … Leaders should find ways to overcome the reluctance of practice members to admit mistakes, doubts, … As with patient safety, leaders want to establish a blame-free atmosphere where mistakes are considered

65. EvidenceNow Key Drivers and Change Strategies | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/evidencenow/tools/keydrivers/description.html
    October 01, 2020 - they frequently encounter problems such as large amounts of missing data, documentation errors, or mistakes … Leaders should find ways to overcome the reluctance of practice members to admit mistakes, doubts, or … As with patient safety, leaders want to establish a blame-free atmosphere where mistakes are considered

66. Facilitator Notes | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
    December 01, 2012 - System design Humans are fallible and occasionally make mistakes, either through inadvertent errors

67. Labor and Delivery Unit Safety: Facilitator Guide | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety-fac-guide.html
    July 01, 2023 - Errors associated with failures of attentional behavior are labeled "mistakes" and often occur because … Most errors in health care are slips rather than mistakes.

68. TeamSTEPPS™: Team Strategies and Tools to Enhance Performance and Patient Safety (pdf file)
    monahrq.ahrq.gov/downloads/pub/advances2/vol3/advances-king_1.pdf
    April 07, 2008 - Teams make fewer mistakes than individuals, especially when each team member knows his or her responsibilities … • Identify mistakes and lapses in other team members’ actions • Provide feedback regarding team … roles and protect the interests of their teammates • Information sharing • Willingness to admit mistakes

69. Labor and Delivery Unit Safety (pdf file)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety_facguide.pdf
    May 01, 2017 - Errors associated with failures of attentional behavior are labeled “mistakes” and often occur because … Most errors in health care are slips rather than mistakes.

70. Communication-Facilitator-Guide (doc file)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
    June 01, 2021 - Continued SAY: The nurse thinks that the resident has a UTI, and she may be right, but she has made some mistakes

71. Introduction to the Fundamentals of TeamSTEPPS Concepts and Tools (Part 1 of 3)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
    January 01, 2017 - Concluding that the know-how already exists to prevent many of these mistakes, the report sets as a minimum

72. Brain Based Learning
    monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps_webinar_012017.pptx
    January 01, 2017 - TEAMSTEPPS 05.2 Mod 1 2.0 Page ‹#› Brain Based Learning Strategies 37 Page ‹#› Fear of Making Mistakes … all errors need to be represented—slips, errors, mistakes Dror I.

73. Use the Teach-Back Method: Tool 5 | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/health-literacy/improve/precautions/tool5.html
    February 01, 2024 - shows that even when patients correctly say when and how much medicine they will take, many will make mistakes

74. The SHARE Approach—Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
    September 01, 2020 - their choice does not, however, mean a qualified medical interpreter cannot be present to make sure no mistakes

75. Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance Performance and Patient Safety (pdf file)
    monahrq.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
    January 01, 2020 - Monitoring actions of other team members • Providing a safety net within the team • Ensuring that mistakes

76. Module 6: Care for the Caregiver | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes6.html
    August 01, 2022 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

77. TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education
    monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
    January 01, 2015 - TeamSTEPPS® TeamSTEPPS for Code Blue Teams Slide ‹#› Assertive Statement, CUS Failure to “speak up” when mistakes

78. Preparing Data from CAHPS Surveys for Analysis (pdf file)
    monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/preparing-data-for-analysis.pdf
    May 15, 2017 - should first review the questionnaires to see whether the responses are legible and if there were mistakes … 72% + 61%) / 3) In the Child HCAHPS Survey, the “Involving Teens in Their Care” and “Preventing Mistakes

79. PowerPoint Presentation
    monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
    January 01, 2014 - greatest impediment to error prevention in the medical industry is that we punish people for making mistakes … greatest impediment to error prevention in the medical industry is that we punish people for making mistakes

80. Timing Promotion of a Quality Report for Maximum Impact | Agency for Healthcare Research and Quality
    monahrq.ahrq.gov/talkingquality/distribute/promote/timing.html
    March 01, 2016 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …