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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-jan2015.pptx
January 01, 2015 - TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Team Dimensional Training
Slide ‹#›
Average Mistakes … Team Dimensional Training
Slide ‹#›
Mental Models Of Teamwork
Communication
Leadership
Correcting Mistakes
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monahrq.ahrq.gov/sites/default/files/wysiwyg/npsd/npsd-patient-safety-culture-brief.pdf
September 01, 2016 - Health care
organizations with strong patient safety culture learn
from their mistakes and evaluate … improvements in patient safety culture
encourage physicians and staff to be more transparent
about their mistakes
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monahrq.ahrq.gov/patient-safety/settings/hospital/candor/modules.html
August 01, 2022 - Caregiver
Module 7: Resolution
Module 8: Organizational Learning and Sustainability
“We realize mistakes
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monahrq.ahrq.gov/teamstepps/instructor/reference/teampercept.html
April 01, 2017 - Staff correct each other’s mistakes to ensure that procedures are followed properly.
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monahrq.ahrq.gov/news/blog/ahrqviews/diagnostic-safety-tops-the-list.html
March 01, 2024 - patient-reported diagnostic process-related breakdowns” framework can help organizations learn from mistakes
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monahrq.ahrq.gov/news/blog/ahrqviews/addressing-historical-racism.html
April 01, 2021 - We understand that we may make mistakes.
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monahrq.ahrq.gov/teamstepps/instructor/reference/teamattitude.html
April 01, 2017 - Effective leaders view honest mistakes as meaningful learning opportunities.
10
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - Mistakes in your child’s health care can
include things like giving the wrong
medicine or doing the … stay, did providers or
other hospital staff tell you how to report if
you had any concerns about mistakes
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monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-I-SOPS-ASC-DatabaseReport.pdf
December 01, 2021 - improve
patient safety and makes changes to ensure that
problems do not recur.
3
Response to Mistakes … safety problems,
learning rather than blame is emphasized, and
staff are treated fairly when they make mistakes … Response to Mistakes 86% 9.62% 49% 74% 81% 87% 92% 96% 100%
7. … Response to Mistakes % Agree/Strongly Agree
Staff are treated fairly when they make mistakes. … (Item C2) 85% 10.39% 40% 71% 79% 86% 93% 97% 100%
Learning, rather than blame, is emphasized when mistakes
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monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Axiom 4: Customers react more strongly to "fairness mistakes" than "honest mistakes."
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monahrq.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
February 01, 2024 - Involving teens in their care (composite measure)
Attention to Safety and Comfort
Preventing mistakes
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
September 04, 2012 - System design
Humans are fallible and occasionally make mistakes, either through inadvertent errors or
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monahrq.ahrq.gov/teamstepps/events/webinars/jan-2017.html
January 01, 2017 - Fear of Making Mistakes/Errors Slide 39. Frame Errors Positively Slide 40. … Return to Contents
Slide 38
Fear of Making Mistakes/Errors
Dror I. … All errors need to be represented—slips, errors, mistakes.
Dror I.
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monahrq.ahrq.gov/research/findings/final-reports/index.html?page=8
September 01, 2005 - (s): Patient Safety Tools Publication Date: August 2004
Creating Learning Cultures Around Mistakes
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - The data shows that
organizations that are this size and this complex are going to make mistakes. … But when mistakes are made, if the organization demonstrates that they’re sorry, they make it up to the
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monahrq.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/indwelling-urinary-catheter-use/catheter-insertion/unlicensed-staff/unlicensed-catheter-slides.html
March 01, 2017 - Slide 7: Maintenance Avoiding Common Mistakes 3
Wash hands BEFORE and AFTER any contact with urinary
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monahrq.ahrq.gov/news/newsletters/e-newsletter/905.html
March 01, 2024 - Medical misadventures as errors and mistakes and motor vehicular accidents in the disproportionate burden
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monahrq.ahrq.gov/cahps/news-and-events/news/index.html
February 01, 2024 - Preventing Mistakes and Helping You Report Concerns was the lowest-scoring composite measure .
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monahrq.ahrq.gov/teamstepps-program/resources/additional/index.html
September 01, 2023 - involves monitoring actions of other team members, providing a safety net within the team, ensuring that mistakes
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monahrq.ahrq.gov/patients-consumers/care-planning/errors/5steps/cincorecsp.html
September 01, 2014 - Skip to main content
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