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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-ASC_Webcast_2021-Ginsberg.pdf
January 01, 2021 - Response to Mistakes
8.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Singer.pdf
April 01, 2003 - safely, that asking for help was a sign of
incompetence, and that it was easy for clinicians to hide mistakes … risks to ensure patient
safety.
8.0 6.7 -1.3
Senior management has a good idea
of the kinds of mistakes … 14.9 13.3 -1.6
Asking for help is a sign of
incompetence.
3.8 5.9 2.1*
Telling others about my mistakes … is
embarrassing.
35.8 35.3 -0.5**
It is hard for doctors or nurses to hide
serious mistakes. … one consortium participant from a large multihospital
network created an injury graph that listed mistakes
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Reiling.pdf
January 01, 2004 - In these types of activities, errors known as slips or
mistakes (lapses) can occur for multiple reasons … Errors in these behaviors are referred to as
mistakes and can result from a lack of knowledge, experience … Perfectionism is correlated to competence and
mistakes are correlated to incompetence. … Given that all of us make mistakes, health care workers
are forced to feel inept and incompetent, at … The human side of mistakes. In: Spath, PL,
editor. Error reduction in health care, pp.97-138.
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ce.effectivehealthcare.ahrq.gov/patient-safety/reports/hotline/design2.html
May 01, 2016 - agreed that three categories of patient safety concerns were understandable and sufficient: medical mistakes … reporting form is formatted with skip patterns to allow for reporting concerns that are considered medical mistakes
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
June 09, 2016 - In this unit, staff feel like their mistakes are held against them
1
2
3
4
5
9
7.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
January 01, 2020 - Management Support for
Patient Safety
Organizational Learning-
Continuous Improvement Response to Mistakes
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_scienceofsafety_facnotes.docx
December 01, 2017 - In order to do this effectively, providers must develop or improve the ability to learn from mistakes … Errors also occur because systems frequently are not designed to catch mistakes before they reach the … Slide 7
Who Is Making Mistakes?
SAY:
Errors happen because people are fallible. … defects is a powerful exercise in which teams evaluate their processes to identify gaps that allow mistakes
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/evaluation/capacity-infographic.pdf
April 01, 2018 - For example, practices with capacity for quality improvement are eager to learn from mistakes, create
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
January 01, 2021 - In this unit, staff feel like their mistakes are
held against them ................................
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
July 01, 2018 - Frequency of Events Reported Mistakes of the following types are reported: (1) mistakes
caught and corrected … before affecting the patient, (2)
mistakes with no potential to harm the patient, and (3)
mistakes … them and that mistakes are not kept in their
personnel file. … Mistakes have led to positive changes here.
A13. … Staff worry that mistakes they make are kept in their personnel file.
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-12.html
July 01, 2022 - Speak Up™ Initiatives include:
Things You Can Do To Prevent Medication Mistakes —Questions to ask … at the clinic, hospital, doctor's office, or pharmacy to help prevent medication mistakes; this resource
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol2.pdf
July 01, 2023 - These types of mistakes
are called medical errors.16
This definition is clearly worded and coherent … In hospital
settings, this shift in terminology from mistakes/errors to feeling safe roughly doubled … Framing experiences
in terms of “mistakes” is more approachable than framing as “diagnostic errors,” … ■ Respondents should be encouraged to report on both mistakes and diagnostic problems.
2. … Patient perceptions of mistakes in ambulatory care.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/evaluation/evidence-now-improving-capacity.pdf
January 01, 2018 - For example, practices with capacity for quality improvement are eager to learn from mistakes, create
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/part-i-asc_database_report-rev091721.pdf
January 01, 2020 - , and staff are treated fairly when they
make mistakes. … Response to Mistakes
Staff are treated fairly when they
make mistakes. (C2), 82%. … Response to Mistakes 83% 9.96% 31% 71% 78% 85% 90% 94% 100%
7. … Response to Mistakes
1. Staff are treated fairly when they make mistakes. … Learning, rather than blame, is emphasized when mistakes
are made.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/theresa-famolaro-slides-12-45.pdf
July 22, 2019 - Response to Mistakes
8. … Teamwork 86%
17
ASC Composite Results
% Positive Response
Communication Openness 85%
Response to Mistakes
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/ascwebcast0715_transcript.pdf
September 01, 2015 - on for improvement in our ASC are
presented on this slide, and they are Staff Training; Response to Mistakes … Brown, Slide 47
And our last area of focus was Response to Mistakes, and our result was 78 percent positive … And the breakdown of the results showed areas for improvement related to
Staff Training/Response to Mistakes … In regard to Response to Mistakes, we do our best
to continue to treat mistakes as learning opportunities … , and when mistakes are identified immediate
training is done with staff to resolve the mistake.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/action-alliance/high-reliability-journey-slides.pptx
September 26, 2023 - Culture of Safety
Safety values and practices are used to prevent harm and learn from mistakes. … Pre-Decisional Deliberative Document
Internal VA Use Only
“I am comfortable identifying and reporting mistakes
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Banja.pdf
January 01, 2004 - Morally managing medical
mistakes. Camb Q Healthc Ethics 2000;9(1):38–53.
5. … Sounding board: facing our mistakes. N
Engl J Med 1984;310(2):118–22.
9. Wolf ZR. … The heart of
darkness: the impact of perceived mistakes on
physicians. … How do patients
want physicians to handle mistakes?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-nh_webcast-castle.pdf
January 01, 2006 - report that identified
between 44,000 and 98,000 individuals die each year as a result
of medical mistakes
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/understand/understand-facilitator-guide.docx
May 01, 2017 - experienced provider is influenced by the environment in which he or she works and can be responsible for mistakes … As a result, providers must increase their ability to learn from mistakes and implement procedures to … Errors also occur because systems frequently do not catch mistakes before they reach the patient.