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  1. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/webinars/webinar6_falls_sustainingpractices.pdf
    January 01, 2013 - Cycle 18 PDSA (Plan, Do, Study, Act) • PDSA is an iterative process based on the scientific method
  2. teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/notes.html
    August 01, 2022 - An organization must demonstrate this commitment through its practices, processes, and procedures. … Other methods to communicate for understanding include creating "marketing" materials that reinforce
  3. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - CAHPS questions, 50% after • Matched Sample: 54 elicitations compared with interviews • Evaluation Method
  4. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
    April 01, 2016 - Toward the end of the procedure, the nurse notices that Mary has become “blue” and stops the procedure … trying to obtain different pieces of equipment for the procedure. … These messages might also briefly describe standard procedures that have already taken place or may take … During her procedure, her heart rate, blood pressure, and oxygen level were monitored. … A handbook for the study of human communication: Methods and instruments for observing, measuring, and

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