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www.talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/cauti-sustainability-video.html
December 01, 2017 - Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
About the CUSP Method
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
May 17, 2021 - Methods include:
By mail
Email link to survey
SMS (text message) link to survey
Paper … Consider:
How each method will impact accessibility for particular groups and the response rate … Simple methods include:
Rating satisfaction using colored marbles in a jar
Indicating attitude … Include information on methods (who distributed to, how collected, response rate) and
note any factors
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www.talkingquality.ahrq.gov/research/publications/pubcomguide/pcguide2apa.html
November 01, 2018 - No single development method is appropriate for all projects. … Project Work Plan
The System Project Plan or Project Work Plan (PWP) provides a method to assign and … Operations Manual
The operations manual provides guidance and defines procedures related to the operational … Security procedures, including virus protection
Incident reporting and handling
System startup … and recovery procedures
Change management procedures.
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
January 20, 2006 - ›
TeamSTEPPS | Office-Based Care
Mutual Support
CONFLICT RESOLUTION
SAY:
There are commonly used methods … They include the following:
Compromise—With this method, both parties settle for less. … Avoidance--With this method, issues are temporarily ignored or sidestepped. … Accommodation—With this method, the focus is on preserving relationships. … Dominance—With this method, conflicts are managed through directives for change.
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www.talkingquality.ahrq.gov/patient-safety/settings/hospital/resource/qitool/index.html
March 01, 2017 - The QI Toolkit also may serve as a general guide to applying improvement methods in a hospital setting … Includes: a step-by-step method for calculating the return on investment for an intervention implemented … Improvement Methods Overview
Includes an overview of the steps in a quality improvement process
PDF … Return on Investment Estimation
Includes a step-by-step method for calculating return on investment
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www.talkingquality.ahrq.gov/practiceimprovement/index.html
August 01, 2022 - More topics in this section
Practice Improvement
Advanced Methods … CUSP
Method that helps clinical teams make care safer by combining improved teamwork, clinical best
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www.talkingquality.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
August 01, 2021 - Care manager identifies and note patient’s preferred method and frequency for appointment reminders … If practice does not exist, establish procedures for in-home visit to discuss barriers to obtaining care … Conduct Patient Clinic Visit & Education
Clinic staff identify and note patient’s preferred method … results
Materials regarding patient portal provided per standard practice/ per patient’s preferred method
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teamattitude.pdf
December 09, 2015 - It is important to have a standardized method for sharing
information about patients with other providers
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
January 01, 2017 - and telephone
• Invitation and reminder letters and emails
• Use of responses: Depends on sampling method
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www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-fac-guide.html
July 01, 2023 - the wrong procedure or rule. … Organizational failures occur when decisional elements, such as culture,procedures, and leadership decisions … There is no absolutely correct method of building a causal tree. … Do staff members know about the policy or procedure?
Question 3. … Are staff members using the procedure as intended?
Question 4.
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www.talkingquality.ahrq.gov/health-literacy/improve/precautions/tool16.html
February 01, 2024 - Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back Method … : Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Lab Results Letter
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www.talkingquality.ahrq.gov/sites/default/files/2024-01/mosaly-report.pdf
January 01, 2024 - The time-out procedure was carried out at the console before initiating
treatment. … RULA: a survey method for the investigation of work-
related upper limb disorders. … also highlight unique patient safety challenges
within RT, particularly during quality assurance (QA) procedures … Method: 14 RTTs participated in this study. … Materials/Methods: 14 RTTs participated in this study.
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www.talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - Whiteboard (Optional)
Markers (Optional)
Return to Contents
Task Assistance
Say:
One method … Say:
Feedback is a method of providing rich and useful information to enhance teamwork processes and … This is task-related and could involve disagreement about the best method to proceed with the plan of … Two-Challenge Rule:
As we have already discussed, the Two-Challenge Rule can serve as a method … Can we agree to follow such a procedure if this were to occur again?"
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www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt-ig.html
September 01, 2015 - Strategy
Say:
An organization fosters a "culture of safety" with its practices, processes, and procedures … Think of the method you use to integrate lessons learned into your own process modification. … Will that method apply here? … What method do you find successful for communicating to staff when numerous resisters are present? … New approaches and methods become part of a culture when they are effective.
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www.talkingquality.ahrq.gov/hai/tools/surgery/index.html
December 01, 2017 - Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
About the CUSP Method … changes procedural aspects of care that can be explicitly defined, such as surgical skin preparation procedures … significant reduction in surgical site infections (relative reduction 25–40%, depending on type of procedure
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - SAY:
Feedback is a method of providing rich and useful information to
enhance teamwork processes … any of the tools and strategies discussed throughout the
TeamSTEPPS training, having a standardized method … This is task-related and
could involve disagreement about the best method to
proceed with the plan … • Two-Challenge Rule:
- As we have already discussed, the Two-Challenge Rule
can serve as a method … Can we agree to
follow such a procedure if this were to occur again?”
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www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module6/office_support-ig.html
September 01, 2015 - Return to Contents
Conflict Resolution
Say: There are commonly used methods to resolve conflict … They include the following:
Compromise— With this method, both parties settle for less. … Avoidance-- With this method, issues are temporarily ignored or sidestepped. … Accommodation— With this method, the focus is on preserving relationships. … Dominance— With this method, conflicts are managed through directives for change.
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www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/kit.html
June 01, 2017 - surgery centers (ASCs) generally have such standard work firmly in place in the form of policies and procedures … Well-Understood and Routinely Executed Problem-Solving and Escalation Methods . … raised in daily huddles fall into four rough groupings: (1) conformance with established protocols and procedures … through staff coaching, reminders and other reliability techniques, or simple changes in equipment or procedures … The PDSA method essentially describes the scientific method — it is a way of describing hypothesis testing
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www.talkingquality.ahrq.gov/hai/pfp/hacrate2011-12.html
January 01, 2018 - Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
About the CUSP Method … The methods used to compute this data are identical to those used to compute the 2010 baseline, as described … in the document “Methods To Estimate the Baseline 2010 PFP National Hospital-Acquired Condition Rate … Pressure Ulcers
1,320,000
40.41
1,300,000
39.43
Surgical Site Infection
NHSN
SSIs for 17 procedures … All Other Hospital- Acquired Conditions
MPSMS
Femoral Artery Puncture for Catheter Angiographic Procedures
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-model-pdsa.pdf
May 17, 2021 - Using Plan-Do-Study-Act Cycles
PDSAs are a scientific method for testing out and learning about the