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www.cpsi.ahrq.gov/data/infographics/health-literacy.html
March 01, 2022 - Related Resources
Use the Teach-Back Method: Tool #5 , from the AHRQ Health Literacy Universal Precautions
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www.cpsi.ahrq.gov/research/publications/pubcomguide/pcguide2apa.html
November 01, 2018 - No single development method is appropriate for all projects. … Project Work Plan
The System Project Plan or Project Work Plan (PWP) provides a method to assign and … Operations Manual
The operations manual provides guidance and defines procedures related to the operational … Security procedures, including virus protection
Incident reporting and handling
System startup … and recovery procedures
Change management procedures.
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www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-fac-guide.html
July 01, 2023 - the wrong procedure or rule. … Organizational failures occur when decisional elements, such as culture,procedures, and leadership decisions … There is no absolutely correct method of building a causal tree. … Do staff members know about the policy or procedure?
Question 3. … Are staff members using the procedure as intended?
Question 4.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
January 20, 2006 - ›
TeamSTEPPS | Office-Based Care
Mutual Support
CONFLICT RESOLUTION
SAY:
There are commonly used methods … They include the following:
Compromise—With this method, both parties settle for less. … Avoidance--With this method, issues are temporarily ignored or sidestepped. … Accommodation—With this method, the focus is on preserving relationships. … Dominance—With this method, conflicts are managed through directives for change.
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www.cpsi.ahrq.gov/hai/cusp/cauti-interim/cauti-interim4a.html
July 01, 2013 - Contents
Eliminating CAUTI: Interim Data Report
Executive Summary
Introduction and Objectives
Methods … Culture Measures
Conclusions
CAUTI rates were calculated following both the NHSN method … and a population-adjusted method (go to Measures for details).
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/resource/qitool/index.html
March 01, 2017 - The QI Toolkit also may serve as a general guide to applying improvement methods in a hospital setting … Includes: a step-by-step method for calculating the return on investment for an intervention implemented … Improvement Methods Overview
Includes an overview of the steps in a quality improvement process
PDF … Return on Investment Estimation
Includes a step-by-step method for calculating return on investment
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-procedure-final508.pdf
April 04, 2018 - Procedure To Create a Medicine List
The Guide to Improving Patient Safety in Primary Care
Settings … by Engaging Patients and Families
Procedure To Create
a Medicine List
Introduction
The strategy … At Patient Rooming (Staff With Patient)
If the patient brought in medicines, follow the procedure below … If the patient did NOT bring in medicines, follow procedure beginning on page 3. … You can use the teach-
back method to confirm patient understanding.
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www.cpsi.ahrq.gov/news/newsletters/e-newsletter/839.html
November 01, 2022 - Researchers Apply New Method To Quantify Antibiotic Prescribing . … Researchers Apply New Method To Quantify Antibiotic Prescribing
The Spectrum Score, a metric for calculating
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
May 17, 2021 - Methods include:
By mail
Email link to survey
SMS (text message) link to survey
Paper … Consider:
How each method will impact accessibility for particular groups and the response rate … Simple methods include:
Rating satisfaction using colored marbles in a jar
Indicating attitude … Include information on methods (who distributed to, how collected, response rate) and
note any factors
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www.cpsi.ahrq.gov/practiceimprovement/index.html
August 01, 2022 - More topics in this section
Practice Improvement
Advanced Methods … CUSP
Method that helps clinical teams make care safer by combining improved teamwork, clinical best
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www.cpsi.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - Whiteboard (Optional)
Markers (Optional)
Return to Contents
Task Assistance
Say:
One method … Say:
Feedback is a method of providing rich and useful information to enhance teamwork processes and … This is task-related and could involve disagreement about the best method to proceed with the plan of … Two-Challenge Rule:
As we have already discussed, the Two-Challenge Rule can serve as a method … Can we agree to follow such a procedure if this were to occur again?"
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt-ig.html
September 01, 2015 - Strategy
Say:
An organization fosters a "culture of safety" with its practices, processes, and procedures … Think of the method you use to integrate lessons learned into your own process modification. … Will that method apply here? … What method do you find successful for communicating to staff when numerous resisters are present? … New approaches and methods become part of a culture when they are effective.
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www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool16.html
February 01, 2024 - Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back Method … : Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Lab Results Letter
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - managed through directives for change
Module 6: Mutual Support
‹#›
21
There are many commonly used methods … Some of these commonly used methods are:
Compromise: With this method, both parties settle for less. … Avoidance: With this method, issues are temporarily ignored or sidestepped. … Accommodation: With this method, the focus is on preserving relationships. … Dominance: With this method, conflicts are managed through directives for change.
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module6/office_support-ig.html
September 01, 2015 - Return to Contents
Conflict Resolution
Say: There are commonly used methods to resolve conflict … They include the following:
Compromise— With this method, both parties settle for less. … Avoidance-- With this method, issues are temporarily ignored or sidestepped. … Accommodation— With this method, the focus is on preserving relationships. … Dominance— With this method, conflicts are managed through directives for change.
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www.cpsi.ahrq.gov/hai/tools/surgery/index.html
December 01, 2017 - Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
About the CUSP Method … changes procedural aspects of care that can be explicitly defined, such as surgical skin preparation procedures … significant reduction in surgical site infections (relative reduction 25–40%, depending on type of procedure
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www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/kit.html
June 01, 2017 - surgery centers (ASCs) generally have such standard work firmly in place in the form of policies and procedures … Well-Understood and Routinely Executed Problem-Solving and Escalation Methods . … raised in daily huddles fall into four rough groupings: (1) conformance with established protocols and procedures … through staff coaching, reminders and other reliability techniques, or simple changes in equipment or procedures … The PDSA method essentially describes the scientific method — it is a way of describing hypothesis testing
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www.cpsi.ahrq.gov/teamstepps-program/curriculum/implement/activity/plan.html
February 01, 2024 - Basic performance improvement trending and tracking methods generally suffice. … For each aim you select, create a testing method by performing the following key actions:
Identify … How you will train (modality, such as virtual, in person, or blended; and method of training, tools, … Methods for data collection.
Methods for data analysis and interpretation. … Develop standardized procedures for integrating newly hired staff.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teamattitude.pdf
December 09, 2015 - It is important to have a standardized method for sharing
information about patients with other providers
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/sitetools/ts2-0ltc_teamwork_attitudes_ques.pdf
April 24, 2017 - It is important to have a standardized method for sharing
information when handing off residents.