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361. Information to Help Hospitals Get Started (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.pdf
     February 08, 2018 - evidence-based resource that hospitals can use to develop effective partnerships with patients and family members … as organization-level advisors by providing a mechanism for involving patients and family members in … If possible, invite several patients or family members to participate in this activity. … To broaden the multidisciplinary team’s reach, include other staff members who can help promote and … Patient and family members are critical members of the team.

362. Facilitator-Notes (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/facilitator-notes.docx
     March 01, 2017 - Team members must be taught to value teamwork and the trusting relationship on which it is based. … When staff, residents, and family members have mastered effective communication, everyone on the team … The Debrief meeting is ideally conducted with all team members that were involved in the event. … How are other members of the nursing home notified when assignments change? … said and all team members should pay attention.

363. Implementation of Systems Redesign: Approaches to Spread and Sustain Adoption (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Hagg_80.pdf
     January 01, 2007 - Following the instructional portion of each session, the team members apply these systems engineering … To provide a mechanism for project team members to confidently link their project implementation to … s and d to The objective of the ROI tool and exercises includes providing project team members with … Within our Lean Healthcare program, the engagement cycles of project team members with outside staff … These techniques include encouraging project team members to identify innovators and early adopters

364. Module 4: Teamwork and Communication: Facilitator Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
     March 01, 2017 - Team members must be taught to value teamwork and the trusting relationship on which it is based. … When staff, residents, and family members have mastered effective communication, everyone on the team … The Debrief meeting is ideally conducted with all team members that were involved in the event. … How are other members of the nursing home notified when assignments change? … said and all team members should pay attention.

365. Sustaining and Spreading Surgical Safety Improvements: Facilitator Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/surgery/modules/sustainability/spreading-fac-notes.html
     December 01, 2017 - Effective safe surgery teams have active members working for team goals. … An effective safe surgery team excites staff members about doing this work. … Say: Ensure all members of your team have a role. … Say: Change members as needed. … Now is an ideal time to evaluate the engagement of team members.

366. Session 1 | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2sess1.html
     October 01, 2014 - Working together with team members to identify what the change might mean. … Working with team members to take action to make sure residents are safe and getting the care they need … Communication about care is one important way for team members to learn about their roles on the team … Communication teaches team members how to come to agreement and how to achieve common goals. … members.

367. AHRQ Safety Program for Perinatal Care: Sample Scenario for Postpartum Hemorrhage In Situ Simulation (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_postpart-hemorrhage.docx
     May 01, 2017 - All team members use closed-loop communication and provide mutual support. … All team members call out critical patient information. … All team members use closed-loop communication and provide mutual support. … All team members call out critical patient information. … All team members use closed-loop communication and provide mutual support.

368. Final Stakeholder Community and Outreach Center Charter (pdf file)
     cdsic.ahrq.gov/sites/default/files/2022-05/Final%20Stakeholder%20Center%20Charter_508.pdf
     January 01, 2022 - These barriers underscore the importance of removing siloes and connecting disparate members of the … , and should reflect the inputs of the majority of, if not all, Workgroup members. … ■ Sustaining continued engagement among Workgroup leadership and volunteer members. … All members will be equal partners within each Workgroup. … Workgroup members will also provide input into Innovation Center activities.

369. Final Stakeholder Community and Outreach Center Charter (pdf file)
     digital.ahrq.gov/sites/default/files/Final%20Stakeholder%20Center%20Charter_508.pdf
     April 01, 2022 - These barriers underscore the importance of removing siloes and connecting disparate members of the … , and should reflect the inputs of the majority of, if not all, Workgroup members. … ■ Sustaining continued engagement among Workgroup leadership and volunteer members. … All members will be equal partners within each Workgroup. … Workgroup members will also provide input into Innovation Center activities.

370. Improving Patient Safety in Long-Term Care Facilities, Module 2 (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/ltcmodule2.pdf
     June 01, 2012 - of your care team. › Working together with team members to identify what the change might mean. › … Communication teaches team members how to come to agreement and how to achieve common goals. … members. … Communication teaches team members how to come to agreement and how to achieve common goals. … members.

371. Implementation, Adoption, and Scaling Workgroup: Charter – Option Year 2 (pdf file)
     digital.ahrq.gov/sites/default/files/OY2_Final%20IAS%20Workgroup%20Charter.pdf
     November 01, 2024 - The Workgroup will include up to 15 members who identify as clinicians, health system stakeholders, … Outputs will be determined by Workgroup members through discussion and deliberation. … • Reconciling differing perspectives among Workgroup members to come to a consensus on decisions … contributions by being listed in a table of contributing Workgroup members. … To be included in the list of Workgroup members noted in the manuscript, Workgroup members must have

372. Strategies for Improving Patient Experience with Ambulatory Care: Price Transparency (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6n.pdf
     October 01, 2017 - These questions focus on whether members can find out from the plan what they would have to pay for … The Intervention As a significant step toward greater price transparency for their members, health plans … This approach is intended to help members:  Anticipate and plan for their share of the costs. … To that end, plans offer secure Web- based portals where members log in to see not only their personal … In addition to sending the EOB in the mail, plans send notifications to members whenever a new EOB

373. Final Operations Center Operational Framework (pdf file)
     digital.ahrq.gov/sites/default/files/Final%20Operations%20Center%20Operational%20Framework.pdf
     October 01, 2022 - ■ Identification of Workgroup and Planning Committee Members Key Activities ■ Governance and … Current Steering Committee members are listed in Exhibit C. … Steering Committee members will be responsible for the following: ► Steering Committee members will … ► Steering Committee members will be responsible for active engagement during the meeting. … Steering Committee members will be consulted to provide input on deliverables, plans, and drafts of

374. Final Operations Center Operational Framework (pdf file)
     cdsic.ahrq.gov/sites/default/files/2022-05/Final%20Operations%20Center%20Operational%20Framework.pdf
     January 01, 2022 - ■ Identification of Workgroup and Planning Committee Members Key Activities ■ Governance and … Current Steering Committee members are listed in Exhibit C. … Steering Committee members will be responsible for the following: ► Steering Committee members will … ► Steering Committee members will be responsible for active engagement during the meeting. … Steering Committee members will be consulted to provide input on deliverables, plans, and drafts of

375. Project Charter (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d2_pdi_projectcharter.pdf
     December 23, 2009 - Staff members directly involved in the improvement project. … Choose team members based on stakeholder analysis. Enter the project team members’ names. … Document any additional resources that may be needed, such as team members and administrative support … TEAM MEMBERS. Consider including representatives from stakeholder groups noted above.

376. D2 Pdi Projectcharter (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d2_pdi_projectcharter.docx
     December 23, 2009 - Staff members directly involved in the improvement project. … Choose team members based on stakeholder analysis. Enter the project team members’ names. … Document any additional resources that may be needed, such as team members and administrative support … TEAM MEMBERS. Consider including representatives from stakeholder groups noted above.

377. Project Charter (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d2_combo_projectcharter.pdf
     December 23, 2009 - Staff members directly involved in the improvement project. … Choose team members based on stakeholder analysis. Enter the project team members’ names. … Document any additional resources that may be needed, such as team members and administrative support … TEAM MEMBERS. Consider including representatives from stakeholder groups noted above.

378. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/choosing.html
     April 01, 2018 - Be Prepared To Be Engaged This strategy provides patients and family members with a card (the Be Prepared … helps you validate that you have explained medical information clearly and that patients and family members … Warm Handoff Plus ThIs strategy is a handoff between two members of the healthcare team conducted in … This strategy can help improve communication between team members and with the patient and family.

379. Guide to Patient and Family Engagement in Hospital Quality and Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
     December 01, 2017 - The Guide was developed, implemented, and evaluated with the input of patients, family members, clinicians … Working With Patients and Families as Advisors shows how hospitals can work with patients and family members … Strategy 2: Communicating to Improve Quality helps improve communication among patients, family members … 4: IDEAL Discharge Planning helps reduce preventable readmissions by engaging patients and family members

380. Patients' and family members' views on how clinicians enact and how they should enact incident disclosure: the "100 patient stories" qualitative study. | PSNet
     psnet.ahrq.gov/issue/patients-and-family-members-views-how-clinicians-enact-and-how-they-should-enact-incident
     September 29, 2017 - Study Patients' and family members' views on how clinicians enact and how they should … Patients' and family members' views on how clinicians enact and how they should enact incident disclosure … Patients' and family members' views on how clinicians enact and how they should enact incident disclosure … September 29, 2017 Patients' and family members' experiences of open disclosure following … November 23, 2016 Patients' and family members' experiences of open disclosure following