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  1. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-implement.html
    November 01, 2017 - important that your culture survey captures responses from a representative sample of surgical team members … Team members need to be enthusiastic, respected, and committed. … Once your team is in place, meet regularly every 2 weeks, even if certain members are unable to attend … Start training team members on how to use the checklist ( Appendix G ), and work with team members to … Administer an annual culture survey to surgical team members.
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.pdf
    February 08, 2018 - evidence-based resource that hospitals can use to develop effective partnerships with patients and family members … as organization-level advisors by providing a mechanism for involving patients and family members in … If possible, invite several patients or family members to participate in this activity. … To broaden the multidisciplinary team’s reach, include other staff members who can help promote and … Patient and family members are critical members of the team.
  3. Facilitator-Notes (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/facilitator-notes.docx
    March 01, 2017 - Team members must be taught to value teamwork and the trusting relationship on which it is based. … When staff, residents, and family members have mastered effective communication, everyone on the team … The Debrief meeting is ideally conducted with all team members that were involved in the event. … How are other members of the nursing home notified when assignments change? … said and all team members should pay attention.
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Hagg_80.pdf
    January 01, 2007 - Following the instructional portion of each session, the team members apply these systems engineering … To provide a mechanism for project team members to confidently link their project implementation to … s and d to The objective of the ROI tool and exercises includes providing project team members with … Within our Lean Healthcare program, the engagement cycles of project team members with outside staff … These techniques include encouraging project team members to identify innovators and early adopters
  5. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
    March 01, 2017 - Team members must be taught to value teamwork and the trusting relationship on which it is based. … When staff, residents, and family members have mastered effective communication, everyone on the team … The Debrief meeting is ideally conducted with all team members that were involved in the event. … How are other members of the nursing home notified when assignments change? … said and all team members should pay attention.
  6. www.ahrq.gov/hai/tools/surgery/modules/sustainability/spreading-fac-notes.html
    December 01, 2017 - Effective safe surgery teams have active members working for team goals. … An effective safe surgery team excites staff members about doing this work. … Say: Ensure all members of your team have a role. … Say: Change members as needed. … Now is an ideal time to evaluate the engagement of team members.
  7. www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2sess1.html
    October 01, 2014 - Working together with team members to identify what the change might mean. … Working with team members to take action to make sure residents are safe and getting the care they need … Communication about care is one important way for team members to learn about their roles on the team … Communication teaches team members how to come to agreement and how to achieve common goals. … members.
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_postpart-hemorrhage.docx
    May 01, 2017 - All team members use closed-loop communication and provide mutual support. … All team members call out critical patient information. … All team members use closed-loop communication and provide mutual support. … All team members call out critical patient information. … All team members use closed-loop communication and provide mutual support.
  9. www.ahrq.gov/sites/default/files/publications/files/ltcmodule2.pdf
    June 01, 2012 - of your care team. › Working together with team members to identify what the change might mean. › … Communication teaches team members how to come to agreement and how to achieve common goals. … members. … Communication teaches team members how to come to agreement and how to achieve common goals. … members.
  10. cdsic.ahrq.gov/sites/default/files/2022-05/Final%20Operations%20Center%20Operational%20Framework.pdf
    January 01, 2022 - ■ Identification of Workgroup and Planning Committee Members Key Activities ■ Governance and … Current Steering Committee members are listed in Exhibit C. … Steering Committee members will be responsible for the following: ► Steering Committee members will … ► Steering Committee members will be responsible for active engagement during the meeting. … Steering Committee members will be consulted to provide input on deliverables, plans, and drafts of
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6n.pdf
    October 01, 2017 - These questions focus on whether members can find out from the plan what they would have to pay for … The Intervention As a significant step toward greater price transparency for their members, health plans … This approach is intended to help members:  Anticipate and plan for their share of the costs. … To that end, plans offer secure Web- based portals where members log in to see not only their personal … In addition to sending the EOB in the mail, plans send notifications to members whenever a new EOB
  12. psnet.ahrq.gov/issue/patients-and-family-members-views-how-clinicians-enact-and-how-they-should-enact-incident
    September 29, 2017 - Study Patients' and family members' views on how clinicians enact and how they should … Patients' and family members' views on how clinicians enact and how they should enact incident disclosure … Patients' and family members' views on how clinicians enact and how they should enact incident disclosure … September 29, 2017 Patients' and family members' experiences of open disclosure following … November 23, 2016 Patients' and family members' experiences of open disclosure following
  13. Project Charter (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d2_pdi_projectcharter.pdf
    December 23, 2009 - Staff members directly involved in the improvement project. … Choose team members based on stakeholder analysis. Enter the project team members’ names. … Document any additional resources that may be needed, such as team members and administrative support … TEAM MEMBERS. Consider including representatives from stakeholder groups noted above.
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d2_pdi_projectcharter.docx
    December 23, 2009 - Staff members directly involved in the improvement project. … Choose team members based on stakeholder analysis. Enter the project team members’ names. … Document any additional resources that may be needed, such as team members and administrative support … TEAM MEMBERS. Consider including representatives from stakeholder groups noted above.
  15. Project Charter (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d2_combo_projectcharter.pdf
    December 23, 2009 - Staff members directly involved in the improvement project. … Choose team members based on stakeholder analysis. Enter the project team members’ names. … Document any additional resources that may be needed, such as team members and administrative support … TEAM MEMBERS. Consider including representatives from stakeholder groups noted above.
  16. www.ahrq.gov/patient-safety/reports/engage/choosing.html
    April 01, 2018 - Be Prepared To Be Engaged This strategy provides patients and family members with a card (the Be Prepared … helps you validate that you have explained medical information clearly and that patients and family members … Warm Handoff Plus ThIs strategy is a handoff between two members of the healthcare team conducted in … This strategy can help improve communication between team members and with the patient and family.
  17. www.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
    December 01, 2017 - The Guide was developed, implemented, and evaluated with the input of patients, family members, clinicians … Working With Patients and Families as Advisors shows how hospitals can work with patients and family members … Strategy 2: Communicating to Improve Quality helps improve communication among patients, family members … 4: IDEAL Discharge Planning helps reduce preventable readmissions by engaging patients and family members
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-slide-set.pptx
    May 01, 2017 - patient and family engagement Distinguish between different methods of engaging patients and family members … Explain the importance of engaging patients and family members Determine the level of patient and … facility Identifying barriers, facilitators, and motivators Communicating with patients and family members … Methods of Engaging Patients and Family Members Patient and Family Engagement | ‹#› AHRQ Safety … Patient and family advisory boards Are patients and family members currently playing an advisory role
  19. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/44765/psn-pdf
    November 23, 2016 - Communication relating to family members' involvement and understandings about patients' medication … Communication relating to family members' involvement and understandings about patients' medication … This interview study examined how family members participated in medication management for hospitalized … patients taking five or more medications and found that communication between family members and health … The authors advocate for providers to proactively engage in discussions with family members as they
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Pratt.pdf
    March 01, 2004 - The Center is remarkable not only because of the original group’s diversity, but also because few members … Although an Executive Committee, comprised of the program directors and other key SDCPS members, was … the primary decisionmaking body, most important issues were vetted by members attending the monthly … with half the Board members attending one of two sessions held on different days. … Board members also have been available on an ad hoc basis to provide special expertise.