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101. Nominal Group Technique | Digital Healthcare Research
     digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/nominal-group-technique
     January 01, 2023 - structured method of brainstorming within a group setting, designed to encourage participation from all members … When a group is comprised of some particularly vocal or quiet members. … STATE THE SUBJECT of the brainstorming and ensure that it is written so all group members can understand … Group members may "pass" a turn and add an idea in a later turn. … Continue until all group members pass or after a predetermined length of time has gone by. 4.

102. TeamSTEPPS Situation Monitoring Module 3
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-3-slides.pptx
     June 02, 2025 - Leads to effective support of fellow team members. 5 5 Situation Monitoring: A Continuous Process … Status of other team members. Environmental conditions. … Create a list of ways other team members help or hurt your situation awareness. … . 8 8 Conditions That Maximize Situation Awareness Situation Monitoring When team members: … Would your teams respond positively to the use of cross-monitoring by its members?

103. Cusp Patient Family Engagement Facilitator Notes (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP_Patient_Family_Engagement_Facilitator_Notes.docx
     June 02, 2025 - Safety Program (or CUSP) Toolkit focuses on an important topic: Making sure patients and their family members … For example, care team members can provide opportunities for patients and family members to be involved … Slide 12 SAY: Communication among CUSP team members and patient and family members is important … Invite questions Patients and their family members need to feel comfortable asking questions. … When they do, staff members need to know how to communicate with the patient and family.

104. Overuse of Computed Tomography Scans for the Evaluation of Children with a First Generalized Afebrile, Atraumatic Seizure: Tables 14-17 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-0198-tables14-17.pdf
     June 02, 2025 - 97.9%). ** Among the subset of children who had CT imaging (n=532), no information available for 10 members … subset of children following claims denominator exclusions (n=296), no information available for 3 members … the subset of children following claims numerator exclusions (n=245), no information available for 2 members … 97.9%). ** Among the subset of children who had CT imaging (n=532), no information available for 10 members … subset of children following claims denominator exclusions (n=296), no information available for 3 members

105. Section 2: Explanation of Key Team Leadership Concepts and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
     July 01, 2023 - Coordinating and communicating with other family members. … Encouraging and showing appreciation to other team members. … Every Core Team has a leader whom all members of the team can readily identify. … Composed of team members drawn from a variety of Core Teams. … Facilitate information sharing among team members.

106. Executive Summary: Person-Centered Preventive Healthcare: Gathering Stakeholder Input on Evidence Implementation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/research/gathering-stakeholder-input-summary.pdf
     January 01, 2024 - Expand Perspective on Preventive Services Some TEP and Stakeholder Panel members suggested adopting … To accomplish changes to current financing models, TEP members underscored the importance of policy … of cocreation with community members, patients, families, and caregivers. … TEP members suggested AHRQ could consider funding projects in five areas. … Fifth, refine and evaluate a new staff role suggested by TEP members⎯digital health navigator.

107. Exhibit 7.4. Core measures for asthma, diabetes, and congestive heart failure | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/exh7-4.html
     October 01, 2014 - Daily Preventive Medication Percentage of members with asthma who self-report the use of a controller … Written Action Plan Percentage of members with asthma who have a personal action plan for managing … Emergency Room (ER) Use Percentage of members who visited the ER for asthma in the past 12 mos … Physician Followup Post-ER Visit or Post-Hospitalization Percentage of members who followed up with … √ √ 12-18 mos   Influenza Vaccination Percentage of all members with asthma who

108. Appendix F. | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/measure_retirement/measure_retirementapf.html
     February 01, 2014 - Timeliness of Prenatal Care SNAC members regarded this measure as important, especially as a proxy … Chlamydia Screening in Women SNAC members expressed mixed sentiments about this measure. … SNAC members also noted that the measure has high reliability. … With regard to feasibility, SNAC members noted that few States report this measure. 20. … SNAC members noted that no reliability or validity data were provided.

109. Providing Oral Linguistic Services | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/tools/cultural-competence/oralling.html
     July 01, 2019 - shifting demographic trends in health care, this guide offers an approach to defining the needs of members … Culturally and linguistically diverse group members currently comprise 50 percent of managed Medicaid … , since it will be easier for LEP members to navigate and use plan services appropriately. … The preferred spoken languages of current and prospective LEP members are assessed. … Step 3: Identify Points of Contact for Members of Managed Care Plans.

110. A Longitudinal Machine Learning Approach Providing Clinicians Timely Detection to Prevent Military Suicide | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/longitudinal-machine-learning-approach-providing-clinicians-timely-detection
     September 30, 2023 - the potential to allow for more timely interventions prior to suicide attempts among military service members … Using Machine Learning for Military Service Members and Veterans at Risk for Suicide Theme: … Suicide rates are high among military members and veterans Suicide is a major public health issue in … the United States, especially among military service members and veterans. … Service members and veterans are exposed to many occupational and life stressors that the average person

111. Assemble the Team and Engage Leadership for Perinatal Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-slides.html
     July 01, 2023 - Define roles and responsibilities of team members. … Is tailored to include members based on clinical intervention. … Members with a shared commitment to— Engage other team members. … *Key team members. … Team leaders and team members who promote psychological safety will— Invite input from all team members

112. 108-Cusp-Psychological-Safety (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/108-cusp-psychological-safety.docx
     June 02, 2025 - Amy Edmondson articulated this definition in the early 1990s to describe an environment wherein members … Psychological safety reflects the shared belief among team members that the space or work environment … It is okay for team leaders and members to be human and imperfect. … This standardized, consistent approach allows members to know what to expect. … Additionally, focusing on the abilities of the team members can lead to project success.

113. TeamSTEPPS® Diagnosis Improvement: Module 2 Diagnostic Team Structure
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module2-team-structure.pptx
     January 12, 2022 - How do team members at your site rate these characteristics? … members as part of the team. … Team members must recognize the importance of each team member. … Take, for example, the patient and family members. … Physical distance of team members: Some members of the diagnostic team, such as consulting physicians

114. TeamSTEPPS® Diagnosis Improvement: Module 2 Diagnostic Team Structure (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module2-presenters-notes.pdf
     January 12, 2022 - • How do team members at your site rate these characteristics? … members as part of the team. … Team members must recognize the importance of each team member. … Take, for example, the patient and family members. … Slide 10 Physical distance of team members: Some members of the diagnostic team, such as consulting

115. Discussing Infectious Concerns About Residents | Agency for Healthcare Research and Quality
     www.ahrq.gov/antibiotic-use/long-term-care/improve/discuss-concerns.html
     June 01, 2021 - Infectious Concerns About Residents Effective communication may help residents and family members … Try using the DESC technique when conflicts develop with residents and/or their family members. … listed below cover techniques and suggestions you can use in conversations with residents and family members … Poster – Talking With Residents and Family Members About Antibiotics (PDF, 216.3 KB) Poster – Talking … With Residents and Family Members About Urinary Tract Infections (PDF, 115 KB) Poster – Talking With

116. Case Study: Improving Customer Service at Health Share of Oregon (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
     September 01, 2016 - The challenge is figuring out what changes to make to improve service to members. … made it difficult to understand the members’ needs. … Sometimes members call with questions or needs that Health Share cannot address. … Medical and dental care providers discussed how to explain members’ benefits, and members of the executive … These stories (edited to preserve members’ privacy) highlight particular experiences that members have

117. Ohio Practice Team Member Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/106-ohio-hhoi-practice-team-member-survey.pdf
     June 02, 2025 - Ohio Practice Team Member Survey 9/29/21 , 10:40 AM Practice Team Member Survey Resize font: Practice Team Member Survey 1±1 I El Please complete the survey below. Thank you! Dear Participant, The purpose of this survey is to evaluate clinic level characteristics among teams participating in the Heart He…

118. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - Service Standards for our Members We will greet our members in a courteous and professional manner … We will keep our members informed of unexpected delays in service. … We will not engage in personal conversations while providing service to our members. … We will call our members by name and will verify identity by means of address and/or ID card. … We will finish our encounters with our members in a courteous and professional way.

119. Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance Performance and Patient Safety (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
     January 01, 2020 - Leadership Ability to maximize the activities of team members by ensuring that team actions are … simultaneously during emergent situations • Helps team members anticipate next steps • Important … � Do all members understand and agree upon goals? … � How is workload shared among team members? � What resources are available? … ’ roles and responsibilities Holds team members accountable Includes patients and families as part

120. Health Plan and Sickle Cell Clinic Communication Process and Meeting Planning (2c.6) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/communication-documents.pdf
     June 02, 2025 - Yes; Connect with SCD clinic Si ck le C el l C lin ic Identify members with Sickle … Identify pediatric members with sickle cell disease that are receiving care at the specific sickle cell … Determine if these members are receiving care management services. 3. … If members are identified that are not on the clinic’s list, need a hematologist/PCP, require an annual … Identify pediatric patients with sickle cell disease that are members of the specific health plan.