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  1. Facilitator-Notes (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/facilitator-notes.docx
    March 01, 2017 - Executive team members need to be in a high enough position to authorize the use of required resources … Senior leaders who have a vested interest in the quality of care make great safety team members. … . · Setting the example, once team members know what they believe in, leaders have to “walk their talk … They should meet and interact regularly with the other members of the team. … Senior leaders need to hold themselves and staff members accountable for reducing resident risks.
  2. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/implementation-tracking-sw.pdf
    June 02, 2025 - established    Holds bi-monthly QI meetings    Developed project AIMs    Trained staff members …  Practice better distributes workload throughout the team in ways that makes optimal use of team members … advisory council established    Focus group(s) with patients/families conducted    Patients/family members … team established: Off Holds bi-monthly QI meetings: Off Developed project AIMs: Off Trained staff members … advisory council established: Off Focus group(s) with patients/families conducted: Off Patients/family members
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_shoulder-dystocia.docx
    May 01, 2017 - All team members call out critical patient information. … All team members call out critical patient information. … All team members call out critical patient information. … All team members call out critical patient information. … All team members call out critical patient information.
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/advisors.pptx
    May 01, 2017 - together as partners to improve the quality and safety of hospital care Involves patients and family members … as— Members of the health care team Advisors working with clinicians and leaders to improve policies … partners in developing and revising hospital policies, procedures, and practices Patients and family members … Patient and family advisors as members of hospital quality and safety committees Not all hospitals will … as— Essential members of the health care team Collaborative partners in hospital policies, procedures
  5. Coaching (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_6-coaching-speaker-notes.pdf
    July 01, 2023 - Coaches will help ensure that teamwork concepts are understood by team members and that the teamwork … and outcomes. 6 • Encourages belief in team members' ability to succeed. … • Expresses enthusiasm among and commitment in team members. … • Helps navigate team members to think through barriers to successful implementation. … Strengths and weaknesses in performance must be conveyed to team members through feedback.
  6. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_6-coaching.pptx
    July 01, 2023 - Coaches will help ensure that teamwork concepts are understood by team members and that the teamwork … Encourages belief in team members' ability to succeed. … Expresses enthusiasm among and commitment in team members. … Helps navigate team members to think through barriers to successful implementation. … Strengths and weaknesses in performance must be conveyed to team members through feedback.
  7. Coaching (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_6-coaching-speaker-notes.pdf
    July 01, 2023 - Coaches will help ensure that teamwork concepts are understood by team members and that the teamwork … and outcomes. 6 • Encourages belief in team members' ability to succeed. … • Expresses enthusiasm among and commitment in team members. … • Helps navigate team members to think through barriers to successful implementation. … Strengths and weaknesses in performance must be conveyed to team members through feedback.
  8. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_6-coaching.pptx
    July 01, 2023 - Coaches will help ensure that teamwork concepts are understood by team members and that the teamwork … Encourages belief in team members' ability to succeed. … Expresses enthusiasm among and commitment in team members. … Helps navigate team members to think through barriers to successful implementation. … Strengths and weaknesses in performance must be conveyed to team members through feedback.
  9. www.ahrq.gov/sites/default/files/2024-02/kleinman-report.pdf
    January 01, 2024 - The summary data included counts by year of study population members, members with ED visits, members … with inpatient stays, members with DDI, and members with off-label drug use. … of members with an inpatient visit during the year, 3) proportion of members with an ED visit during … BMHRx members with any overall off-label use during the year, 6) proportion of BMHDx members with an … Count 9,403 16,335 2 N Members with 30-day DDI (rate per 10,000) 25 2.5 26 1.4 2 N Members with
  10. www.ahrq.gov/hai/cusp/modules/engage/alt-text.html
    April 01, 2013 - Supports Both Technical and Adaptive Work of Change Technical Work Synchronizes with team members … to create project goals and timelines and outlines the project mission Coordinates with team members … needs of the project - budgets, resources, space, and staffing Adaptive Work Works with team members … clarify the decisionmaking, conflict management, and problemsolving processes Coordinates with team members … Reducing Patient Harm Expects resistance and is prepared to address it Holds all team members
  11. www.ahrq.gov/news/events/nac/2019-11-nac/nacmtg01121-minutes.html
    March 01, 2020 - He asked the attending NAC members to introduce themselves. Dr. … AHRQ Director Gopal Khanna also welcomed the NAC members and other participants. … Lomotan asked the NAC members for guidance as the initiative moves forward. … The members responded as follows: Dr. … Masica thanked the NAC members and speakers for their input.
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.pdf
    May 01, 2017 - • It uses common or standard terminology when communicating with team members. … • Verbal abuse creates a hostile environment in which team members do not feel comfortable sharing … By taking the time to engage in effective communication, team members can contribute to the safety … Slide 10 SAY: Briefings are held among team members for planning purposes. … These two attempts may come from the same person or two team members.
  13. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/healthplan-key-drive-diagram.pdf
    June 02, 2025 - stroke in children with sickle cell anemia Activate Care Management Strategies • Pediatric members … screening for children with sickle cell anemia • Health plan staff develop a registry of pediatric members … , and other healthcare related activities including TCD screening • Registry is used to identify members … attending appointments/obtaining care • Care manager implements “unable to reach” protocol for members
  14. www.ahrq.gov/sites/default/files/wysiwyg/news/events/nac/nac-meeting-minutes-2021-nov.pdf
    January 01, 2021 - Quality (AHRQ) National Advisory Council (NAC) Virtual Meeting November 17, 2021 SUMMARY NAC Members … The NAC members voted unanimously to approve the July meeting minutes with no changes. Dr. … Robinson welcomed seven new NAC members: Andrew Auerbach, M.D., M.P.H., Joedrecka Brown Speights, M.D … She listed the 12 SNAC members, who are leaders in the area of healthcare quality measurement. … Robinson thanked the NAC members, presenters, and AHRQ staff.
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/engage/engageexec.pptx
    January 01, 2006 - 11 Supports Both Technical and Adaptive Work of Change 11 Technical Work Synchronizes with team members … to create project goals and timelines and outlines the project mission Coordinates with team members … necessary structures are in place—staff, roles, authority, and responsibility Collaborates with team members … clarify the decisionmaking, conflict management, and problemsolving processes Coordinates with team members … 18 18 Engage the Senior Executive: What the Team Needs to Do The CUSP team leader or members of
  16. www.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/nac/interim-pcortf-snac-report.pdf
    October 01, 2022 - Input on Strategic Framework At a high level, subcommittee members expressed support for the goals … Members did discuss the potential ways to define outcomes and evaluate them. … has been fruitful, and the members are grateful to the NAC for the opportunity to serve … SUBCOMMITTEE MEMBERS Suzanne Bakken, Ph.D., R.N., F.A.A.N., F.A.C.M.I. … SUBCOMMITTEE MEMBERS AHRQ Staff Subcommittee Member Biographies AHRQ Staff
  17. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-fac-notes.html
    May 01, 2017 - a problem, because the surgeon or physician invites team members to do so. … Team members introduce themselves so that no one is anonymous. … The introductions also give team members a chance to speak before the case starts. … Finally, the briefing should be performed when all team members are present. … Team members should never memorize the checklist.
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6f.pdf
    March 01, 2017 - Health plans have a vested interest in helping members gain access to this type of immediate advice … Members can call the advice line any time they or a family member are having symptoms of an illness … In response, Molina created a separate line known as TeleSalud to serve members who speak Spanish. … Members receive an email or text notifying them that their treatment plan is ready, typically within … For example, Anthem Blue Cross Blue Shield offers LiveHealth Online, which allows members to see a
  19. www.ahrq.gov/hai/cusp/modules/apply/alt-text.html
    March 01, 2013 - Slide 5 Just Culture 1 A system that: Holds itself accountable Holds staff members … accountable Has staff members that hold themselves accountable A patient in a hospital bed … performance as identified in TeamSTEPPS Define roles and responsibilities of CUSP team Team members … who have different levels of experience Tailored to include members based on clinical intervention … accountable, and has staff members who hold themselves accountable.
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-training-final508.pdf
    June 02, 2025 - A Warm Handoff Plus is a handoff that is conducted in person, between two members of the healthcare … A Warm Handoff Plus can occur between any two members of the healthcare team, including clinicians, … medical assistants, front and back office staff, and members of the extended care team, such as the … It is an important training tool for all care team members to view. … You can project the video during your group training and/or send your care team members the link to

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