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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/099-cusp-guide-why-choose-cusp-approach.docx
October 01, 2024 - The wider the variety of members, the deeper the breadth of knowledge. … For example, the core members of an ICU CUSP team might be different than the core members of a psych … Together, these members work to address CUSP with respect to the culture and operations of their local … All members of CUSP teams are encouraged to view the AHRQ Science of Safety video. … CUSP teams are composed of frontline clinicians and staff members from multiple disciplines.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.pdf
June 02, 2025 - real-world challenges, as it was
developed, implemented, and evaluated with
the input of patients, family members … Working With Patients and
Families as Advisors shows how hospitals can
work with patients and family members … • Strategy 2: Communicating to Improve
Quality helps improve communication among
patients, family members … 4: IDEAL Discharge Planning helps
reduce preventable readmissions by engaging
patients and family members
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3c.html
July 01, 2017 - : conducting testing of materials with patients, family members, providers, and hospital leadership; … Building on facilitators identified for patients, family members, and providers, as well as internal … Participants noted that patients and family members would need an invitation to ask questions of providers … and should give specifics on how to include patients and family members as part of the health care team … Stories about experiences from patients and family members have a large impact at all levels—from the
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_11_PPT_508.pptx
January 01, 2008 - as
Members of the health care team
Advisors working with clinicians and leaders to improve policies … It makes sense that we should ask patients and family members to take part in changes and improvements … as members of the health care team. … For example, in our hospital, we provide opportunities for patients and family members to be involved … in their care by:
Making sure from the beginning that we invite patients and family members to partner
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
June 02, 2025 - Identify family members who should be partners in care and put their names on the white board in the … Supportive behaviors:
Support patients and families as they engage
Include the patient and family as members … Help patients and family members articulate their concerns when needed. … Listened to and respected observations and values of patient and family
Helped patients and family members … articulate their concerns when needed
Used plain language
Invited patient and family members to take
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www.ahrq.gov/sites/default/files/wysiwyg/npsd/npsd-patient-safety-culture-brief.pdf
September 01, 2016 - ,
and provide support to their members so they can create
focused action plans. … For example, one PSO provides
action planning templates to their members that not only
guides them … Several PSOs provide members a confidential
analysis of patient safety event data, and provide forums … list that members can subscribe to. … Many of these
initiatives are shared in a collaborative format that allows
members to discuss their
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-slides.html
May 01, 2017 - Explain the importance of engaging patients and family members. … Distinguish between different methods of engaging patients and family members. … Communicating with patients and family members.
Utilizing patient advisers. … Involves patients and family as—
Members of the health care team. … Include the patient and family as members of the health care team.
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www.ahrq.gov/sites/default/files/2024-01/greenfield-report.pdf
January 01, 2024 - Title of Project: Collaborative Clinical Culture and Quality of Care
Principal Investigator and Team Members … were assessed at Kaiser Permanente Georgia from surveys of 71 practitioners and 115
support staff members … Results
Practitioners and support staff members reported higher job satisfaction in high-CCC
practices … CCC and job satisfaction were assessed among the practitioners and support staff
members of the 16 HCTs … In total, 185 HCT members (71
practitioners and 114 staff members) participated in the study.
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www.ahrq.gov/teamstepps-program/curriculum/intro/explain.html
July 01, 2023 - Team members will know when and how to back up each other. … They:
Have members with clear roles and responsibilities. … Have mechanisms for anticipating and reviewing team members’ issues. … Trust other team members’ intentions. … Consciously integrate new team members.
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www.ahrq.gov/teamstepps-program/curriculum/situation/tools/step.html
June 01, 2023 - STEP encourages awareness of the status of other team members on dimensions including:
Fatigue … Teams that recognize and maintain awareness of their individual team members’ functioning are more likely … By monitoring progress toward the team’s established goals, team members can alert the team when the … Team members: The patient’s nurse is busy helping another patient. … Team members: Their spouse, who typically is with the patient and provides updates on the patient's
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/multidiscplinary-rounding.pdf
April 01, 2022 - team
can be involved, better communication between groups can be achieved, and teamwork among its
members … from nursing, pharmacy, infection prevention,
respiratory care, physical therapy, and other key team members … Team Roster
The very definition of multidisciplinary rounding describes the team members who gather … At a minimum, the attending physician or ICU director, nurse
manager, and any other key team members … However, participation is not limited,
and other team members may include:
• Medical director of
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-an-Advisory-Group.html
December 01, 2019 - Members may suggest dissemination strategies or provide access to information venues that would not otherwise … Potential Members
Consider the following groups when selecting members of an external advisory group … Members of the advisory group should understand your expectations for their involvement from the beginning … Are there any barriers to conducting the survey that advisory group members can help you overcome (e.g … Who will be responsible for recruiting the advisory group members?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving-facnotes.docx
May 01, 2017 - a problem, because the surgeon or physician invites team members to do so. … Team members introduce themselves so that no one is anonymous. … The introductions also give team members a chance to speak before the case starts. … Finally, the briefing should be performed when all team members are present. … Team members should never memorize the checklist.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/facilitator-notes.docx
March 01, 2017 - Executive team members need to be in a high enough position to authorize the use of required resources … Senior leaders who have a vested interest in the quality of care make great safety team members. … .
· Setting the example, once team members know what they believe in, leaders have to “walk their talk … They should meet and interact regularly with the other members of the team. … Senior leaders need to hold themselves and staff members accountable for reducing resident risks.
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/implementing-stewardship-guide.docx
September 01, 2022 - on garnering support from practice members. … Consider adding photographs of members of the practice and including their signatures on the posters. … and between practice members and patients and families are both essential to improve antibiotic use. … This will improve satisfaction among members of the practice as well as patients. … Older data will feel less relevant to practice members.
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www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/implement-staff-vaccination-program.pdf
March 01, 2022 - Form a team that includes facility leadership, human resources team members, residents,
family members … Make sure data that
contain PHI are only accessible to staff members assigned to track and report staff … Work with staff members to schedule a convenient time for them to get their vaccine.
c. … Offer staff members paid time off to get vaccinated.
d. … Use AHRQ’s resources to address staff members’ concerns related to the COVID-19
vaccine.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_shoulder-dystocia.docx
May 01, 2017 - All team members call out critical patient information. … All team members call out critical patient information. … All team members call out critical patient information. … All team members call out critical patient information. … All team members call out critical patient information.
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-postpart-hemorrhage.html
July 01, 2023 - All team members call out critical patient information. … All team members call out critical patient information. … All team members call out critical patient information.
… All team members call out critical patient information.
… All team members call out critical patient information.
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - In 2017, approximately 18 percent of members of Medicaid health plans and 13 percent of members of Medicare … The Intervention
Service recovery is the process used to "recover" dissatisfied or lost members or … Good service recovery programs can turn frustrated, disgruntled, or even furious patients or members … When members or patients repeatedly experience breakdowns in service, they begin to lose confidence in … Empathy conveys that you are listening and concerned about the experiences and care of your members
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/advisors.pptx
May 01, 2017 - together as partners to improve the quality and safety of hospital care
Involves patients and family members … as—
Members of the health care team
Advisors working with clinicians and leaders to improve policies … partners in developing and revising hospital policies, procedures, and practices
Patients and family members … Patient and family advisors as members of hospital quality and safety committees
Not all hospitals will … as—
Essential members of the health care team
Collaborative partners in hospital policies,
procedures