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221. Family-Facilitator-Guide (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-facilitator-guide.docx
     June 01, 2021 - Program for Improving Antibiotic Use 1 Discussing Infection Concerns About Residents With Family Members … and Commentary Slide Number and Slide Discussing Infectious Concerns About Residents With Family Members … We will review strategies to discuss the potential harms of antibiotic use with family members. … Family members are concerned about their loved ones. … These cards offer tasks that family members can do to help someone with delirium.

222. Patient and Family Engagement | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
     September 01, 2013 - For example, care team members can provide opportunities for patients and family members to be involved … and family members is important to the delivery of high-quality, patient-centered care … Invite questions Patients and their family members need to feel comfortable asking questions. … Demonstrates that hospital staff members consider patient perspective important. … Effective engagement and communication among patients, family members, and other members of the health

223. Sustaining Antibiotic Stewardship Efforts – Slides
     www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/sustaining-antibiotic-slides.pptx
     September 01, 2022 - establishing an antibiotic stewardship team have been accomplished, it is important to keep practice members … Step five: Improve communication between practice members and between practice members and patients. … Discuss best practices in the diagnosis and treatment of common infectious processes with practice members … Review with senior leadership and practice members … practices Control Arm No educational session No review of antibiotic prescribing rates with practice members

224. Primary Care Practice Facilitation Curriculum Module 30: Building Teams in Primary Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-30-teams.pdf
     September 01, 2015 - Use the Waterline Model to engage practice team members in self-assessment and reflection. 5. … Have members of each group share details about a team they have been part of. 3. … • Train practice members on characteristics of teams and what makes them effective. … members, or fail to elicit input from quieter members. … • Helping practices incorporate patients as members of the team.

225. Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
     August 01, 2017 - available to help health plans reduce linguistic, cultural, and health literacy barriers for their members … Because these standard collection efforts may not yield complete information for all members, health … at enrollment, this plan—  Trains customer service representatives and care managers to ask members … To go beyond tracking, innovative plans put in place programs to match members with providers who can … Members of the plan can also search a Web-based directory to help them find practitioners that might

226. CHIPRA 212 Tables 5 to 8 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-212-tables-5-8.pdf
     June 02, 2025 - + Among children meeting denominator criteria (n=151), no information available for 4 members (2.7% … + Among children meeting denominator criteria (n=151), no information available for 4 members (2.7% … + Among children meeting denominator criteria (n=151), no information available for 4 members (2.7% … + Among children meeting denominator criteria (n=151), no information available for 4 members (2.7%

227. Final Progress Report: Patient Safety in Hospice Care (pdf file)
     www.ahrq.gov/sites/default/files/2024-10/smucker-report.pdf
     January 01, 2024 - MPH, Adjunct Professor, University of Cincinnati Department of Family and Community Medicine Team Members … patient safety incidents in home hospice care from the experiences of hospice interdisciplinary team members … patient safety incidents in home hospice care from the experiences of hospice interdisciplinary team members … The harm to the patient is obvious, but emotional harm to family, caregivers, and hospice team members … Patient safety in home hospice care: The experiences of interdisciplinary team members.

228. Impact of Staff-Led Safety Walk Rounds (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Montgomery_42.pdf
     March 05, 2008 - Other members participated as their clinical schedule allowed. … Team members carried a “toolbox” on safety walk rounds. … Team members did not record the names of staff members who participated in walk rounds. … Although staff members were not anonymous to the members when we walked, no comment was labeled with … During the early months of safety rounds, members of Team Safety noticed that few staff members knew

229. Implement Teamwork and Communication | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/implement/teamwork.html
     December 01, 2012 - Change in team members. Work load. Return to Contents   Slide 6. … Shadowing Helps: Team members gain perspective of other roles. … care team and family members regarding the patient's plan of care. … Gathers team members to review patient data and decide on a course of action. … Informs all team members simultaneously. Helps team members anticipate next steps.

230. 102-How-Integrate-Cusp-Approach-Guide (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/102-how-integrate-cusp-approach-guide.docx
     October 01, 2024 - Once members are identified, roles should be defined. … Unlike a committee, CUSP is not exclusive to only certain staff members. … Make sure all members are on board and understand your purpose. … In fact, patients and families can serve as core team members. … Other core members can be unique to the work setting.

231. D6 Pdi Implementationplan (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d6_pdi_implementationplan.docx
     June 02, 2025 - In Column 2, assign responsibility to team members for the completion of each detailed task/action. … Note: Brainstorming with team members can be helpful for generating the detailed task/action list. … /actions may include developing the education inservice, developing the handouts, identifying staff members … Column 5 Column 6 Detailed Tasks/Actions Associated With Implementation of Best Practice Team Members … Column 5 Column 6 Detailed Tasks/Actions Associated With Implementation of Best Practice Team Members

232. D6 Combo Implementationplan (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d6_combo_implementationplan.docx
     June 02, 2025 - In Column 2, assign responsibility to team members for the completion of each detailed task/action. 4 … Note: Brainstorming with team members can be helpful for generating the detailed task/action list. … /actions may include developing the education inservice, developing the handouts, identifying staff members … Column 5 Column 6 Detailed Tasks/Actions Associated With Implementation of Best Practice Team Members … Column 5 Column 6 Detailed Tasks/Actions Associated With Implementation of Best Practice Team Members

233. Module 5: Resident and Family Engagement: Facilitator Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
     March 01, 2017 - Explain the importance of engaging residents and family members. … Residents and family members are valuable members of the health care team who offer a unique perspective … of all team members. 5. … Consider sharing this with residents and family members so they feel more comfortable with all team members … clear and open communication among all team members.

234. Module 5: Resident and Family Engagement: Material Use Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/guide.html
     March 01, 2017 - Explain the importance of engaging residents and family members. … Describe different methods to engage residents and family members in safety initiatives, especially in … included in this section Topic: Defining Resident-and Family-Centered Care Method: Invite members … Care Team tool and the Establishing a Relationship and Participation in Care Plans videos with team members … Include members of your facility's resident council in the discussion.

235. Strategy 2: Communicating for Improve Quality (Tool 5) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
     June 02, 2025 -  Identify family members who should be partners in care and put their names on the white board … ”  Help patients and family members articulate their concerns when needed. … level  Asked how patient prefers to be addressed  Identified family or friends who are team members … about the patient’s condition  Used “teach back”  Found out how much the patient and family members … articulate their concerns when needed  Used plain language  Invited patient and family members

236. Section 6: Operating a Care Management Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm6.html
     October 01, 2014 - Iowa launched an asthma management program with a target of 250 members. … who decided to opt out by disease and risk status; most common education modules provided to members … Assessing members' readiness and ability to set self-management goals. … Explore other ways to reach members. PDSA Cycle Step 1: Plan. … Introduce the program to eligible Medicaid members through a mailing. Do.

237. The Effects of Out-of-Pocket Costs on Enrollees' Experiences With Health Plans: Implications for Consumer Reporting (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/effects-costs-enrollees-vonglahn-20120101-transcript.pdf
     June 02, 2025 - Interestingly, they had conducted CAHPS surveys of their PPO members concurrently and independently, … So to be clear that this wasn’t a uniformly negative voice coming from these members, but rather it … I’d say notably these members were not universally negative, which is to say if you looked at their … So when you look at these ratings, part of what you see is the more members use the plan, the less … We better understand now that it’s masking differences in members’ experiences.

238. Observing Patient Care Rounds | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/toolkit/observing-rounds.html
     December 01, 2012 - If yes, which team members spoke up? … If rounds were in an open forum, were team members encouraged to offer opinions and suggestions? … Were team members able to maintain situational awareness (awareness of activities going on in the unit … Below is a framework to help review your findings with members of the team. … Problem Team Members Affected Patient Care Not Addressed Suggestions for Improvement

239. Step 3: Build the Stakeholder Group Structure | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/impguide1step3.html
     March 01, 2019 - Consider having members of the governing body ( Task 3.3 ) or State staff members hold one-on-one conversations … What qualities should you look for in members serving on the governing body? … Ensuring individual members and the group as a whole stay on task. … body needs members who: Are impartial; in other words, members who have the ability to put aside … Its 12 members collectively coordinate the activities of IHAWCC.

240. Strategy 6N: Price Transparency | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6n-price-transparency.html
     March 01, 2020 - These questions focus on whether members can find out from the plan what they would have to pay for a … The Intervention As a significant step toward greater price transparency for their members, health … This approach is intended to help members: Anticipate and plan for their share of the costs. … To that end, plans offer secure Web-based portals where members log in to see not only their personal … In addition to sending the EOB in the mail, plans send notifications to members whenever a new EOB is