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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/team-checkup-tool.docx
May 01, 2017 - Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
1
Five randomly selected staff members … interventions that are part of the Safety Program for Perinatal Care.
2
Unit staff members … can communicate the project’s goals.
4
All team members can list the number of days … Disagree
Neither Agree nor Disagree
Agree
Strongly
Agree
1
We have had ownership from staff members … 3
We have had good ownership from nursing staff on this unit.
4
Staff members
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.pdf
January 28, 2011 - • Patient and family members. … • Hospital staff or clinician members. … Staff members are
expected to complete any orientation and training necessary for council
members. … gets
established and new members are recruited, you may want to offer
potential members the opportunity … and family members.
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www.ahrq.gov/hai/cusp/modules/engage/exec-notes.html
December 01, 2012 - Leading units through change requires CUSP team members, including senior executives, to use technical … Executives who have a vested interest in the quality of care make great CUSP team members. … The intranet site allowed the senior executive team members to embody the technical work of change. … Unit team members should work together to create new policies for solving unit-wide problems. … Are team members clear on the goals, timelines, and mission?
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_4-situation-monitoring-speaker-notes.pdf
July 01, 2023 - Not all cases will require team members to huddle. … • Task assistance
o Are team members offering and
requesting help? … • Task assistance
o Are team members offering and
requesting help? … Did
team members check‐back on
communications? … to points made by other team members.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/19-perioperative-teams.docx
June 01, 2023 - Clarify roles
Ensure that team members know WHO is doing WHAT. … Make room for flexibility
Prepare team members to support each other. … Create a space for ownership of the work
Have team members present their own work. … Make all team members feel that their contributions are important. … Team members opened up and talked about their current workflow and what works best.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_2-team-structure-speaker-notes.pdf
July 01, 2023 - Care Team members include direct care providers and
continuity providers. … • Composed of team members drawn from a variety of Care Teams. … Ask:
Who might be the members of the Coordinating Team for an outpatient clinic? … Who might be the members of the Coordinating Team in an inpatient setting? … Who might be the members of the Coordinating Team for an operating room?
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www.ahrq.gov/news/events/nac/2022-11-nac/nacmtg111722-minutes.html
July 01, 2023 - These members are Asaf Bitton, M.D., M.P.H., Melinda B. … The members voted unanimously to accept the recommendations. … He encouraged NAC members to submit possible topics for upcoming NAC meetings. … The retiring members offered their farewells.
Dr. … Valdez thanked all members for their input and noted that he appreciated the members’ observations and
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www.ahrq.gov/teamstepps-program/curriculum/implement/activity/coach.html
June 01, 2023 - Alignment of expectations between the team leader and team members. … Motivating team members and reinforcing positive behaviors. … TeamSTEPPS coach motivates team members. … Expresses enthusiasm with and commitment to team members. … Coaches can be matched with team members without feedback from the team member.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/psychological-safety.pdf
June 02, 2025 - Creating Psychological Safety in Teams
Psychological safety is the degree to which team members … Team leaders and members can promote psychological safety by:
• Inviting input from all team members … • Encouraging team members to contribute. … • Speaks rudely to or is otherwise disrespectful of other team members. … • Ignores what other team members say.
References:
Assemble the Team.
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www.ahrq.gov/teamstepps-program/curriculum/situation/overview/index.html
June 01, 2023 - Other team members.
The environment.
Progress toward team goals. … Results from each team member maintaining situation awareness and communicating to ensure that all team members … medications, physical exam, care plan, psychosocial issues, patient preferences or concerns
T eam members … Checklist
"I'M SAFE" is a checklist that can be used to determine the ability of you or your team members … Cross-Monitoring
A harm error reduction strategy that involves:
Monitoring actions of other team members
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www.ahrq.gov/teamstepps-program/curriculum/intro/teach/two-day.html
January 01, 2024 - Implementation Workshop: Serves as a capstone to the course by allowing you and your team members to … Note that the many barriers to effective teamwork make it important to train team members so they can … led to a major misunderstanding (e.g., misdiagnosis due to different team members knowing different … Team members will also be familiar with the roles and responsibilities of their teammates. … They will also be more efficient in providing care; the team will have a plan, and team members will
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
May 01, 2017 - and Family Engagement module
focuses on an important topic: making sure
patients and their family members … • Discuss how to communicate an
adverse event to patients and family
members. … For example, care team members can provide
opportunities for patients and family members
to be involved … Effective communication and collaboration
with patients and family members affect
patient outcomes, … When they do, staff members need to
know how to communicate with the patient and
family.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/partnering-patients-family.pdf
April 01, 2022 - Issue
Patients and family members* are often referred to as the most underutilized patient safety resource … are they invested in their own health and those of their loved ones, but also
patients and family members … This may be done in a
common area where educational classes take place for family members and other … , to
help design educational materials to be used with future patients and family members … to join team members conducting
rounds with patients and family members, to hear feedback from the
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
November 01, 2017 - Service Standards for our Members
• We will greet our members in a courteous and professional manner … • We will keep our members informed of unexpected delays in service. … • We will not engage in personal conversations while providing service to our
members. … • We will call our members by name and will verify identity by means of address
and/or ID card. … • We will finish our encounters with our members in a courteous and professional
way.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
November 01, 2017 - Service Standards for our Members
• We will greet our members in a courteous and professional manner … • We will keep our members informed of unexpected delays in service. … • We will not engage in personal conversations while providing service to our
members. … • We will call our members by name and will verify identity by means of address
and/or ID card. … • We will finish our encounters with our members in a courteous and professional
way.
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www.ahrq.gov/policymakers/chipra/overview/background/methods.html
December 01, 2009 - Nominations for SNAC members to represent the range of stakeholders were sought from CMS and the CHIPRA … Individual SNAC members provided expertise in children's health care quality measurement, children's … In addition, SNAC members were invited to nominate additional measures for consideration. … In addition to measure nominations by SNAC members, public nominators included members of the Medicaid … SNAC members could vote for their top 20 measures out of the 31 that remained.
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www.ahrq.gov/sites/default/files/2025-02/kizer2-report.pdf
January 01, 2025 - “public good” to become members (i.e. … Golden inquired if council
members shared his concerns about NQF communications
to board members and … NQF members. … status summary
to allow members to track ongoing initiatives. … Council members urged Dr.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/sppcii-planning-facilitation-sessions-chart.docx
July 01, 2023 - Tip: Consider when staff members are most likely to be available. … Sometimes it’s helpful to host multiple sessions at different times to enable staff members from different … Tip: Aim for a ratio of 1 Hospital AIM Team Lead per 15 staff members. … What are communication channels to inform all frontline providers and staff members?
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www.ahrq.gov/evidencenow/tools/keydrivers/description.html
October 01, 2020 - In some practices, patients and patients’ family members have been productive members of the QI Team. … Even with this preparation, practice members may question the data. … Empower team members
In order to apply new evidence effectively and efficiently, all members of the … members incorporate new processes involved in implementing the new evidence. … Similarly, when results are good, leaders should commend practice members and celebrate.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
May 01, 2017 - ’ needs and expectations to be met
Sets the tone for the day
Encourages team members’ participation … AHRQ Safety Program for Perinatal Care
13
Teamwork & Comm.
13
STEP2
Status of the patient
Team members … Task Assistance2
Team members protect each other from work overload situations
Effective teams place … all offers and requests for assistance in the context of patient safety
Team members foster a climate … Informs all team members simultaneously
Helps team members anticipate next steps
Directs responsibility