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www.ahrq.gov/cpi/about/nac/snac-shenkman.html
November 01, 2019 - SNAC Member: Elizabeth A. Shenkman, Ph.D.
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digital.ahrq.gov/ahrq-funded-projects/using-evidence-based-nursing-practices-and-electronic-health-record-decision-3
January 01, 2023 - A Patient and Family Member Fall Prevention Educational (ED) tool to identify fall risk and engage them … Figures 13 and 14; separate specifications document)
Citation
A Patient and Family Member
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www.ahrq.gov/cpi/about/nac/snac-james.html
December 01, 2021 - SNAC Member: Cara V. James, Ph.D. … James is a past member of the National Academies of Sciences, Engineering, and Medicine's (NASEM's) Health
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www.ahrq.gov/research/findings/final-reports/iomracereport/reldataaph.html
May 01, 2018 - Subcommittee Member and Staff Biographies
E. … For example, if a member services representative types the letter "e," English will pop up from the top … The CCHP phone script for member services staff has evolved over time from a lengthy explanation of the … services staff, which is reviewed by the member services manager. … of Spoken/Written Language, Race and Ethnicity is meant to be at the end of a call; after a member
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www.ahrq.gov/cpi/about/nac/snac-zimmerman.html
December 01, 2021 - SNAC Member: Jaime Zimmerman, M.P.H., PMP
Senior Program Advisor
Designated Management Official
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www.ahrq.gov/cpi/about/nac/snac-binder.html
December 01, 2021 - SNAC Member: Leah Binder, M.A., M.G.A.
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www.ahrq.gov/cpi/about/nac/snac-burstin.html
December 01, 2021 - SNAC Member: Helen Burstin, M.D., M.P.H.
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www.ahrq.gov/cpi/about/nac/snac-chin.html
December 01, 2021 - SNAC Member: Marshall H. Chin, M.D.
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www.ahrq.gov/cpi/about/nac/snac-pronovost.html
December 01, 2021 - SNAC Member: Peter Pronovost, M.D., Ph.D.
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www.ahrq.gov/cpi/about/nac/snac-pancholi.html
December 01, 2021 - SNAC Member: Mamatha S. Pancholi, M.S.
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/healthplan-key-drive-diagram.pdf
June 02, 2025 - screening
• Registry is used to identify members who require annual TCD
screen
• Care manager contacts member … barriers to care and provides
assistance with transportation, other needs
• Care manager contacts member … period following
provider order to determine if TCD screen was obtained
• Care manager contacts member … and identify barriers to attending
appointments/obtaining care
Follow-Up
• Care manager contacts member … /clinic staff to obtain results
• Care manager contacts member to assist with next steps in
care,
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-survey-nw.pdf
January 01, 2014 - Staff Member Survey
Survey Logistics
3. … Staff Member Survey
Practice readiness to change
10. … Staff Member Survey
CVRC Questions
15. … Staff Member Survey
Estimating ASCVD Risk
19. … Staff Member Survey
Estimating ASCVD Risk Continued...
20.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
April 13, 2016 - Non-profit, founded in
1989 in Dayton, OH
Comprehensive,
member-centric health
and life services … • CAHPS Proxy mirror
CAHPS
• Gain deeper insight
• Understand member
feedback at a deeper … • The “why’s” behind areas of
dissatisfaction
• Target areas more effectively
to improve member … Plan
Outside-In
(Insights) Execution
Health
Partner
Satisfaction
Health
Partner
Access
Member … Experience
Access to Healthcare
Member Communications
Outcome
#1 Medicaid
Health Plan
Rating
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/d2-projectcharter.pdf
December 23, 2009 - Executive Liaison: Team Member:
Physician Liaison: Team Member:
Project Liaison: Team Member … :
Team Member: Team Member:
Team Member: Team Member:
% Time Required of Each: Executive Liaison
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d2_combo_projectcharter.docx
December 23, 2009 - Executive Liaison:
Team Member:
Physician Liaison:
Team Member:
Project Liaison:
Team … Member:
Team Member:
Team Member:
Team Member:
Team Member:
% Time Required of Each
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effectivehealthcare.ahrq.gov/sites/default/files/masks-surveillance-2-appendix-table-a-2.xlsx
March 01, 2020 - Mask use all the time by at least one family member or index case vs. no family members prior to index … , reference: no visit of index case
• Case and household member wearing mask: 1.87 (0.88 to 3.96) … • Case or household member wearing mask: 1.78 (95% CI 0.80 to 3.96)
• Neither case nor household … member wearing mask: 4.16 (95% CI 2.37 to 7.30)
Adjusted OR (95% CI)
• Case and household member … wearing mask: 1.77 (0.79 to 3.97)
• Case or household member wearing mask: 1.62 (0.70 to 3.76)
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effectivehealthcare.ahrq.gov/sites/default/files/Masks-appendix-table-b-2-surveillance-report.xlsx
March 01, 2020 - Mask use all the time by at least one family member or index case vs. no family members prior to index … , reference: no visit of index case
• Case and household member wearing mask: 1.87 (0.88 to 3.96) … • Case or household member wearing mask: 1.78 (95% CI 0.80 to 3.96)
• Neither case nor household … member wearing mask: 4.16 (95% CI 2.37 to 7.30)
Adjusted OR (95% CI)
• Case and household member … wearing mask: 1.77 (0.79 to 3.97)
• Case or household member wearing mask: 1.62 (0.70 to 3.76)
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_3_Application_508.docx
June 02, 2025 - Are you a…
Patient
Family member of a patient
When was your care experience at this hospital? … : 1
Guide to Patient and Family Engagement :: 1
Which unit(s) provided care for you or your family member … interest areas) [NOTE: Edit the list below as appropriate for your hospital’s priorities]
Serve as a member … Please describe any specific things that doctors or hospital staff did or said while you or your family member … doctors and hospital staff could have done
differently to be more helpful while you or your family member
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_3_Application_508.pdf
June 02, 2025 - Are you a…
Patient
Family member of a patient
2. … Which unit(s) provided care for you or your family member: (check all that apply)
[Insert name of … interest areas) [NOTE: Edit the list below as appropriate
for your hospital’s priorities]
Serve as a member … Please describe any specific things that doctors or hospital staff did or said while you or your family member … doctors and hospital staff could have done
differently to be more helpful while you or your family member
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/indwelling-urinary-catheteruse/catheter-insertion/unlicensed-staff/catheter-maint-scenarios.docx
March 01, 2017 - Scenario 1
A staff member comes in to say “hi” to the resident. … As the staff member leaves the room they also do not perform proper hand hygiene. … Scenario 2
The staff member enters the resident’s room and appropriately performs hand hygiene. … The staff member checks the catheter drainage bag, touching it in the process. … Scenario 3
A staff member walks into a resident’s room and performs proper hand hygiene.