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Showing results for "member".

101. CAHPS Nursing Home Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/nh/index.html
     August 01, 2023 - Family Member Survey This survey asks respondents to report on their own experiences (not the resident's … ) with the nursing home and their perceptions of the quality of care provided to a family member living … Download the Family Member Survey. … Learn about the development of the Nursing Home Family Member Survey . … Quality Measures From the Family Member Survey The Nursing Home Family Member Survey produces the following

102. Tool: Formative Feedback | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/feedback.html
     June 01, 2023 - Any team member can give formative feedback at any time; it is not limited to team leaders or formal … If a team member says to "take your time" but their body language reflects frustration and impatience … Effective and affirming formative feedback can be provided at any time and by any member of the team, … First, identify the last time you provided substantive feedback to another team member. … When is the last time you received formative feedback from another team member?

103. Section 4: Selecting Care Management Interventions (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4a.html
     October 01, 2014 - Provider and member interventions. Diseases covered (e.g., asthma, diabetes). … Inform providers of member interventions. … staff again tried to reach the member three times. … This pattern continued until the call center reached the member or until the member was no longer eligible … services and to check for member eligibility for certain benefits.

104. Tool: Check-Back (or Repeat-Back) | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
     July 01, 2023 - When a team member calls out information, they typically anticipate a check-back in response to verify … Other examples of effective check-backs include: One member of the team calls out, "BP is falling … Another team member verifies and validates receipt of the information by saying, "Got it.

105. Appendix 3-B. Pre/Post-Test Questions and Answers for Module 3 | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmodap3b.html
     October 01, 2014 - Questions All of the following are examples of good teamwork to prevent falls except: Every team member … When you help your team member with a resident who is not assigned to you, leave your resident in a restraint … Answers All of the following are examples of good teamwork to prevent falls except: Every team member … When you help your team member with resident who is not assigned to you, leave your resident in a restraint

106. Appendix A. Facility Personnel Spreadsheet - Implementation Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-a.html
     May 01, 2017 - Implementation Guide Insert the names of everyone who will be involved in this project and assign a member … First Name Last Name Role Implementation Team Member Responsible for the One-on-One Conversation

107. Lessons From Healthcare Organizations on Improving Patient Experience webcast-Franchetti (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
     October 01, 2020 - CAHPS Medicaid Adult results used for NCQA Accreditation and Health Plan Rating • Results reviewed by Member … staff • Technology • multiple systems • Research challenges • collection of timely & actionable member … Maximized existing contract outreach attempts • ~ 800 Member calls weekly with 10% - 20% response • … Weekly results reviewed in Excel; shared poorly-rated calls with Member Services Quality Analyst • … out of the five per Rep per month Modified call monitoring tool and scoring sheet (Rudeness = 0%) Member

108. Knowledge elicitation of homecare admission decision making processes via focus group, member checking and data visualization. | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/information-needs-homecare-nurses-during-admission-and-care-planning/citation/knowledge
     January 01, 2023 - Knowledge elicitation of homecare admission decision making processes via focus group, member checking … Knowledge elicitation of homecare admission decision making processes via focus group, member checking

109. A Patient and Family Member Fall Prevention Educational (ED) tool to identify fall risk and engage them in creating individualized plan to reduce risks (Chapter 3; Figures 13 and 14; separate specifications document) | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/using-evidence-based-nursing-practices-and-electronic-health-record-decision-3
     January 01, 2023 - A Patient and Family Member Fall Prevention Educational (ED) tool to identify fall risk and engage them … Figures 13 and 14; separate specifications document) Citation A Patient and Family Member

110. D. Subcommittee Member and Staff Biographies | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/iomracereport/reldataapd.html
     May 01, 2018 - Subcommittee Member and Staff Biographies Previous Page Next Page Table of Contents … Subcommittee Member and Staff Biographies E. … She is a member of the Institute of Medicine's Public Health Board and past Chair of Academy Health. … Rawlins is a liaison member of the National Vaccine Advisory Committee representing America's Health … He is a member of the National Medical Association, American College of Physicians, and the American

111. NAC Member Biography: Mary Beth Flynn Makic | Agency for Healthcare Research and Quality
     www.ahrq.gov/cpi/about/organization/nac/makic.html
     February 01, 2025 - NAC Member Biography: Mary Beth Flynn Makic Mary Beth Flynn Makic, Ph.D., A.P.R.N., C.C.N.S., … Evidence-Based Practice committee for the National Association of Clinical Nurse Specialists and is an active member

112. Transcranial Doppler Screening for Children with Sickle Cell Anemia: Health Plan - Key Driver Diagram (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/healthplan-key-drive-diagram.pdf
     June 02, 2025 - screening • Registry is used to identify members who require annual TCD screen • Care manager contacts member … barriers to care and provides assistance with transportation, other needs • Care manager contacts member … period following provider order to determine if TCD screen was obtained • Care manager contacts member … and identify barriers to attending appointments/obtaining care Follow-Up • Care manager contacts member … /clinic staff to obtain results • Care manager contacts member to assist with next steps in care,

113. View Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-survey-nw.pdf
     January 01, 2014 - Staff Member Survey Survey Logistics 3. … Staff Member Survey Practice readiness to change 10. … Staff Member Survey CVRC Questions 15. … Staff Member Survey Estimating ASCVD Risk 19. … Staff Member Survey Estimating ASCVD Risk Continued... 20.

114. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
     April 13, 2016 - Non-profit, founded in 1989 in Dayton, OH Comprehensive, member-centric health and life services … • CAHPS Proxy mirror CAHPS • Gain deeper insight • Understand member feedback at a deeper … • The “why’s” behind areas of dissatisfaction • Target areas more effectively to improve member … Plan Outside-In (Insights) Execution Health Partner Satisfaction Health Partner Access Member … Experience Access to Healthcare Member Communications Outcome #1 Medicaid Health Plan Rating

115. INSTRUCTIONS: Project Charter (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/d2-projectcharter.pdf
     December 23, 2009 - Executive Liaison: Team Member: Physician Liaison: Team Member: Project Liaison: Team Member … : Team Member: Team Member: Team Member: Team Member: % Time Required of Each: Executive Liaison

116. D2 Combo Projectcharter (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d2_combo_projectcharter.docx
     December 23, 2009 - Executive Liaison: Team Member: Physician Liaison: Team Member: Project Liaison: Team … Member: Team Member: Team Member: Team Member: Team Member: % Time Required of Each

117. Examples of Health Plan Quality Measures for Consumers | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
     December 01, 2022 - clinical quality (doing the right thing, at the right time, to the right patient) and the health plan member … Rates of health plan member complaints or appeals over coverage decisions.

118. Masks-Appendix-Table-B-2-Surveillance-Report (xls file)
     effectivehealthcare.ahrq.gov/sites/default/files/Masks-appendix-table-b-2-surveillance-report.xlsx
     March 01, 2020 - Mask use all the time by at least one family member or index case vs. no family members prior to index … , reference: no visit of index case • Case and household member wearing mask: 1.87 (0.88 to 3.96) … • Case or household member wearing mask: 1.78 (95% CI 0.80 to 3.96) • Neither case nor household … member wearing mask: 4.16 (95% CI 2.37 to 7.30) Adjusted OR (95% CI) • Case and household member … wearing mask: 1.77 (0.79 to 3.97) • Case or household member wearing mask: 1.62 (0.70 to 3.76)

119. Masks-Surveillance-2-Appendix-Table-A-2 (xls file)
     effectivehealthcare.ahrq.gov/sites/default/files/masks-surveillance-2-appendix-table-a-2.xlsx
     March 01, 2020 - Mask use all the time by at least one family member or index case vs. no family members prior to index … , reference: no visit of index case • Case and household member wearing mask: 1.87 (0.88 to 3.96) … • Case or household member wearing mask: 1.78 (95% CI 0.80 to 3.96) • Neither case nor household … member wearing mask: 4.16 (95% CI 2.37 to 7.30) Adjusted OR (95% CI) • Case and household member … wearing mask: 1.77 (0.79 to 3.97) • Case or household member wearing mask: 1.62 (0.70 to 3.76)

120. Strategy 1: Working with Patients & Families as Advisors (Tool 3) (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_3_Application_508.docx
     June 02, 2025 - Are you a… Patient Family member of a patient When was your care experience at this hospital? … : 1 Guide to Patient and Family Engagement :: 1 Which unit(s) provided care for you or your family member … interest areas) [NOTE: Edit the list below as appropriate for your hospital’s priorities] Serve as a member … Please describe any specific things that doctors or hospital staff did or said while you or your family member … doctors and hospital staff could have done differently to be more helpful while you or your family member