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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - To make this process more concrete, consider a scenario in which one team member witnesses another team … member treating a receptionist rudely in front of a patient.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.pptx
January 01, 2006 - Maintains clear values and shared vision
Contains mechanisms for collaboration and feedback
5
6
Team Member … activities
Educates staff about CUSP
Is a frontline provider, nurse educator, physician, or other staff member … List team member names and contact information on the Background Quality Improvement Team Information
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/indwelling-urinary-catheteruse/catheter-care/cathetercare-maintenance.pptx
March 01, 2017 - Every team member is important in helping make our long-term care facility a safe place to live and work … mistakes
Distributing and assigning work thoroughly
Rerouting/delaying work so that an overburdened team member … members performance to anticipate assistance requests
Offering or requesting assistance
Filling in for a member … In addition, when it is recognized that a team member needs help, offering to help should be a cultural … Offering assistance should be clear and concise so that each team member has a shared understanding of
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/scenarios.html
August 01, 2022 - One group member, Marsha, was wondering why Ron had not been removed from the group yet; the other team … member, Bill, speculated that Ron has been having some problems at home and suggested that everyone … Each team member is responsible for a different part of the project, and Ron is responsible for the two
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www.ahrq.gov/hai/cusp/modules/engage/alt-text.html
April 01, 2013 - project goals and expectations for leaders and staff on CUSP teams
A senior executive and a team member … including executives, accountable for implementing the plan
A senior executive and a team member … Summary
The senior executive does not need a clinical background, but should be an active team member
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/engage/rfe-brochure.pdf
March 01, 2017 - What can I do as a resident
or family member to partner
with staff? … needs, and
observations
• Take an active role in your individual
care or in the care of your family member
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P2O-Comprehensive_Antibiogram_Toolkit_Phase_2_Development.pdf
May 01, 2014 - should include, at a minimum, a program champion, the
nursing home’s medical director, and the staff member … This discussion should include the laboratory staff member
who understands the laboratory’s data systems … Antibiogram
• If the laboratory cannot generate the antibiogram, the program champion or a designated staff member
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P2O-Comprehensive_Antibiogram_Toolkit_Phase_2_Development.doc
February 05, 2009 - should include, at a minimum, a program champion, the nursing home’s medical director, and the staff member … This discussion should include the laboratory staff member who understands the laboratory’s data systems … Antibiogram
· If the laboratory cannot generate the antibiogram, the program champion or a designated staff member
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/advisorycouncil/advisorycouncil.pdf
April 01, 2008 - • Being a member of the council and participating in meetings. … • A member of the project site staff. … • Being a member of the council and participating in meetings. … • Serving as a member of the council by participating in meetings. … Provide each council member a binder to maintain their
materials.
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3.html
July 01, 2018 - safety, they are aware that medical errors occur; one in three people says that he or she or a family member … Family member presence during rounds . … . 52 Recent studies have found that patients and family members prefer to have at least one family member … family presence during invasive procedures, both patients and family members responded that family member … Patients preferred family member presence because it would be comforting to have someone with them.
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www.ahrq.gov/hai/tools/mvp/modules/cusp/premortem-tool.html
January 01, 2017 - A common method is voting nonverbally, using this approach:
Tell each team member that they have … After 10 minutes, read (or ask another team member to read) the ideas and place the ideas in categories … Assign each intervention to a team member.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/premortem-tool.docx
January 01, 2017 - A common method is voting nonverbally, using this approach:
· Tell each team member that they have 2 … notes on the white board or flip chart under the concern
· After 10 minutes, read (or ask another team member … ideas
· Consolidate a list of the selected ideas or interventions
· Assign each intervention to a team member
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
June 02, 2025 - You can also invite a family member or friend to take part with you. … You can invite a family member or friend to stay during nurse bedside shift report.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/skills-qi-kickoff.pdf
June 02, 2025 - Record goals
Record baseline, target, date, strategies
Record champion and QI team
Note practice member … Off
Record baseline, target, date, strategies: Off
Record champion and QI team: Off
Note practice member
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/partnering-patients-family.pdf
April 01, 2022 - • Identify a team member to provide hands-on activities (e.g., training kit with a liquid that can … • Identify a member of your clinical team (e.g., nurse manager, charge nurse, infection
preventionist … AHRQ Safety Programs for ICUs: Preventing CLABSI and CAUTI Partnering With Patients/Families
team member
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/hotline/hotline-appendix_b.pdf
June 02, 2025 - Appendix B. Technical Expert Panel Members
Appendix B. Technical Expert Panel Members
The Technical Expert Panel (TEP) for the hotline project provided multi-stakeholder expertise on
relevant dimensions of the project, including patient safety, reporting systems, patient and
consumer perspectives, and survey meth…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/108-cusp-psychological-safety.docx
June 02, 2025 - Every member of the team plays an important role in patient safety, and encouraging staff to participate … Each member of the team had a key role in the delivery of antibiotics. … Instead of relying on assumptions, the CUSP team leader facilitated a discussion allowing each team member
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www.ahrq.gov/hai/cusp/modules/patient-family-engagement/alt-text-tab.html
September 01, 2013 - Dignity and respect
Information sharing
Participation
Collaboration
Alt text: A family member … a “walk-about” with patients and families
A health care team, including a patient and family member … patients articulate their concerns when needed
Get a translator’s assistance if the patient or family member … family satisfaction
IDEAL Discharge Planning is an effective tool for ensuring patient and family member
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
October 01, 2023 - During this hospital stay, how often did you use a friend or family member as an interpreter when you … During this hospital stay, how often did you use a friend or family member as an interpreter when you
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/116-cusp-premortem-project-assessment.docx
January 01, 2007 - However, any member of the team may use this tool to facilitate a pre-project assessment. … Assign responsibility for each intervention to a specific team member.