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  1. www.ahrq.gov/research/findings/final-reports/ptmgmt/design.html
    July 01, 2018 - Patient Self-Management Support Programs: An Evaluation Design Options for a Self-Management Support Program Previous Page Next Page Table of Contents Patient Self-Management Support Programs: An Evaluation Acknowledgments Introduction and Purpose Summary Background Methodology Design Op…
  2. www.ahrq.gov/sites/default/files/wysiwyg/topics/IAWG-July-2024-meeting-notes.pdf
    January 01, 2024 - Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare July Meeting Summary Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare July Meeting Summary Workgroup Goal: Established by Senate Report 115-150. The Senate Committee on Appropriations requ…
  3. www.ahrq.gov/news/newsroom/case-studies/201503.html
    March 01, 2015 - Gulf Breeze Hospital in Florida Shows Consistent Improvement in Hospital Survey of Consumers Search All Impact Case Studies March 2015 Gulf Breeze Hospital (GBH), a 65-bed, acute-care facility near Pensacola, FL, has improved patient experiences by using AHRQ's Hospital Consumer Assessment of Healthcare Pr…
  4. www.ahrq.gov/teamstepps-program/curriculum/team/tools/debrief.html
    December 01, 2023 - Reviewing the Team's Performance: Debrief Research has shown that teams that effectively debrief their own performance can improve their teamwork in real time. 1 , 2 , 3 , 4   Although it is often difficult to find time for such reviews in healthcare, TeamSTEPPS advocates for after-action reviews; TeamSTEPPS ch…
  5. www.ahrq.gov/news/newsroom/case-studies/cquips1201.html
    October 01, 2014 - AHRQ Patient Safety Surveys, TeamSTEPPS Used in Georgia Nursing Homes and Hospitals Search All Impact Case Studies January 2012 Alliant/GMCF, the Medicare Quality Improvement Organization (QIO) for Georgia, used AHRQ's patient safety culture surveys and team training tools in tandem to help nursing homes an…
  6. www.ahrq.gov/news/newsroom/case-studies/cquips0804.html
    October 01, 2014 - Illinois Hospitals Use AHRQ's Patient Safety Culture Survey to Improve Quality Search All Impact Case Studies August 2008 A tool developed by AHRQ provided both a benchmark and a measure of progress for a major quality improvement initiative at Evanston Northwestern Healthcare (ENH). The tool—the Hospital …
  7. www.ahrq.gov/news/newsroom/case-studies/ktcquips32.html
    October 01, 2014 - North Dakota Critical Access Hospitals Use AHRQ TeamSTEPPS® to Improve Patient Safety Search All Impact Case Studies January 2010 The University of Nebraska Medical Center customized the Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS®) curriculum for use in critical access h…
  8. www.ahrq.gov/news/newsroom/case-studies/201414.html
    August 01, 2014 - AHRQ's Patient Safety Culture Survey Integral to MedStar Washington Hospital Center's Quality Efforts Search All Impact Case Studies August 2014 MedStar Washington Hospital Center, a 926-bed teaching and research hospital in Washington, D.C., has used AHRQ's Hospital Survey on Patient Safety Culture since…
  9. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-dx-stewardship4.html
    August 01, 2024 - Diagnostic Stewardship as a Model To Improve the Quality and Safety of Diagnosis Diagnostic Error in the Testing Process Previous Page Next Page Table of Contents Diagnostic Stewardship as a Model To Improve the Quality and Safety of Diagnosis Introduction Background Diagnostic Error in the …
  10. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-current-state-apc.html
    January 01, 2024 - Current State of Diagnostic Safety: Implications for Research, Practice, and Policy Appendix C. Interview Guide Previous Page   Table of Contents Current State of Diagnostic Safety: Implications for Research, Practice, and Policy 1. Introduction 2. Methods 3. Results 4. Discussion Referenc…
  11. www.ahrq.gov/hai/tools/surgery/modules/sustainability/premortem-slides.html
    December 01, 2017 - Sustainability and the Premortem Tool: Slide Presentation AHRQ Safety Program for Surgery Slide 1: AHRQ Safety Program for Surgery—Sustainability Sustainability and the Premortem Tool Slide 2: Learning Objectives After this session, you will be able to– List benefits of a premortem exercise from…
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/service_expectations_poster.pdf
    June 02, 2025 - Service Expectations and “ALWAYS” Behaviors             Service Expectations and “ALWAYS” Behaviors CHECK-IN Service Expectations  Acknowledge patients‘ presence  Ask how you can help  Inform patients of anticipated wait time  Ask if there are other questions Ass…
  13. www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-ex518.html
    March 01, 2013 - Clinical-Community Relationships Measures (CCRM) Atlas Exhibit 5-18. Measure 18: Rate of patients that were ready to improve a targeted behavior Previous Page Next Page Table of Contents Clinical-Community Relationships Measures (CCRM) Atlas Introduction Acknowledgments 1. Why Was the Clinica…
  14. www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-ex517.html
    March 01, 2013 - Clinical-Community Relationships Measures (CCRM) Atlas Exhibit 5-17. Measure 17: Referral rate for intensive counseling from a community program Previous Page Next Page Table of Contents Clinical-Community Relationships Measures (CCRM) Atlas Introduction Acknowledgments 1. Why Was the Clinical…
  15. www.ahrq.gov/teamstepps-program/curriculum/implement/pre-measure.html
    May 01, 2023 - Teaching Pre-Implementation Measurement Present Slide 12, “Measurement.” Use this slide to introduce the topic of measurement and note that it is key to all organizational improvement initiatives. In discussing Slide 13, “Define a Measurable Goal or Problem You Plan To Address,” it’s important to stress t…
  16. www.ahrq.gov/news/blog/ahrqviews/hispanic-heritage-month-2023.html
    September 01, 2023 - AHRQ Views: Blog posts from AHRQ leaders During National Hispanic Heritage Month, AHRQ Salutes Promotores de Salud SEP 25 2023 By Robert Otto Valdez, Ph.D., M.H.S.A. Robert Otto Valdez, Ph.D., M.H.S.A. It was many years ago, but I recall with admiration the promo…
  17. www.ahrq.gov/patient-safety/settings/ambulatory/index.html
    June 01, 2025 - AHRQ's Quality & Patient Safety Programs by Setting: Ambulatory Care Ambulatory Surgery Center (ASC) Survey on Patient Safety Culture is a staff-administered survey that helps ambulatory surgery centers assess how their staff perceive various aspects of safety culture. CAHPS ® Clinician & Group Survey was de…
  18. www.ahrq.gov/talkingquality/distribute/promote/act-early/choose.html
    July 01, 2011 - Choosing and Involving Partners in Promoting a Quality Report In an increasing number of States and communities, reporting projects are being carried out through collaborative efforts across multiple organizations that reflect the diversity of stakeholders in health care. If your reporting project is coll…
  19. www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/RESPOM1aDivisionofResp.html
    March 01, 2016 - Responsibilities of Sponsors, Vendors, and Consultants Activity Role of sponsor Role of vendor(s) Role of consultant Planning and project design Designate a project director. Define the project goals. Issue the request for proposal (RFP) and select a vendor. Dev…
  20. www.ahrq.gov/research/shuttered/acfselection/chapter1.html
    July 01, 2018 - Disaster Alternate Care Facilities: Report and Interactive Tools Chapter 1. Objectives Previous Page Next Page Table of Contents Disaster Alternate Care Facilities: Report and Interactive Tools Executive Summary Chapter 1. Objectives Chapter 2. Background Chapter 3. Methods Chapter 4. Resu…

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