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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-g.docx
    September 01, 2016 - . · If possible, have a member of the implementation team in the room with them the first time they use … They can play a member of the team or even play the patient. · You do not need to have professional equipment
  2. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm6.html
    October 01, 2014 - Complaint Reports contain information on provider and member complaints and resolutions. … Since States receive many reports, providing member information by population, disease, and severity … States should employ a technical member on the care management team to interpret data issues. … Texas employs a technical member on their team to ensure that database programming and reporting match … Member identification and stratification.
  3. www.ahrq.gov/hai/cusp/modules/assemble/team-slides.html
    December 01, 2012 - Team Member Characteristics . Slide 7. Building Your CUSP Team . Slide 8. … Team Member Characteristics CUSP Maintain positive outlook. … Is a frontline provider, nurse educator, physician, or other staff member. … List team member names and contact information on the Background Quality Improvement Team Information
  4. www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/competency-check-vs-observational-audit.pdf
    March 01, 2021 - Control Assessment and Response (ICAR) facility risk assessment recommended by CMS, qualified team member … Assessment Response (ICAR) Tool • Staff/leaders are trained to conduct audits by a qualified team member … • Audit findings are submitted to the qualified team member for review.
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/stacia_cohen.pdf
    March 17, 2015 - • Region-specific member options – e.g., maternity program approach considers provider and community … • Member incentives – e.g., lead screening, car seats, preventive services. 20 Confidential … • Member Advisory Council • Senior Advisory Council • Alliances with outside advocacy groups.
  6. www.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
    February 01, 2024 - the shared mental model, and explain that having the skill of situation monitoring helps each team member … Encourage each group to have at least one idea from each member of their group. … Note that the goal is not to decide whether each team member is or isn’t safe. … that might affect safety and to help the team compensate or respond in a way that supports the team member … Ask participants to share a time when a team member was struggling and the team intervened to support
  7. www.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-coach.html
    February 01, 2024 - You may want to ask a class member to provide an example of a coach they’ve observed (in healthcare or … You can match coaches with team members without feedback from the team member. … to practice their coaching skills, they will each take turns playing the role of the coach, the team member … The coach works through the designated issue with the team member; the team member acts out the particular … your group, participants should read the first scenario and assume designated roles of coach and team member
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/universalpatientcompact.pdf
    January 01, 2010 - Partnership As your healthcare partner we pledge to: As a patient I pledge to: y Include you as a member … and other partners who treat you, in the coordination of your care y Be a responsible and active member
  9. Tables 11-14 (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-196-section-7.pdf
    June 02, 2025 - . ++++ Among children meeting MRI numerator criteria (n=48), no information available for 1 member ( … (100%). ++++ Among children meeting MRI numerator criteria (n=48), no information available for 1 member … (100%). ++++ Among children meeting MRI numerator criteria (n=48), no information available for 1 member … (100%). ++++ Among children meeting MRI numerator criteria (n=48), no information available for 1 member
  10. www.ahrq.gov/news/newsroom/case-studies/201527.html
    September 01, 2015 - AHRQ's CUSP, RED Toolkit, and other resources have helped WHA member hospitals improve hospital safety … WHA helps member hospitals improve quality by providing hospital improvement teams with virtual and in-person … TeamSTEPPS program, but has more recently integrated the evidence-based system into its work with member
  11. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/118-monthly-team-checkup-tool.pdf
    October 01, 2024 - Prevention team meet or review your unit’s MRSA data with your unit’s senior executive or another member …  Insufficient knowledge of evidence-supporting interventions  Insufficient team member consensus … Off Other_3: Off Insufficient knowledge of evidencesupporting interventions: Off Insufficient team member … MRSA Prevention team meet or review your unit’s MRSA data with your unit’s senior executive or another member
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetrans_apptaide.pdf
    December 01, 2017 - This tool can help you be an active team member by preparing for your new health care appointment. … Some people find it helpful to ask a care partner, such as a family member or friend, to come to the … You are the most important member of your health care team.
  13. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/167-hospital-level-gap-analysis.pdf
    June 02, 2025 - What is the position title and department of the staff member to whom the Infection Prevention program …  No  Yes, Infection Control Committee member  Yes, provides adequate funding for Infection … Prevention  Yes, provides funding for Infection Prevention member training  Yes, promotes Infection … , hours per week, or FTEs: Question 5: What is the position title and department of the staff member … only provide position title and department, not a specific name: Yes, Infection Control Committee member
  14. H2N Database Guide (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/database-guide-nw.pdf
    June 02, 2025 - See Q3 and Q5 in EHR assessment section (slide 8). 5 Click Add Staff Member to add Staff Interest … Attending staff X X X X Topics discussed checklist X X X X (HIT topics only) Contact for staff member … functions, comments about aesthetics of the Practice, feel of the space, etc… You can add a staff member … at + Add Staff Member, as well as in the staff section of the recruitment section. … Please fill out Contact for Staff Member Survey after the Welcome visit even if you think we have
  15. www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex9.html
    July 01, 2018 - participate in rounds. 107 , 170 New information discovered from family 46% of time. 52 Family member … visitation policy 57 ; Presence during invasive procedures 158 ; Patient given VIP button for family member
  16. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/dxsafety-reimagining-healthcare-teams.pdf
    July 07, 2023 - Rather than viewing AI as a diagnostic tool to be wielded by human agents, we view it as a member of … The clinician validates the concern of the patient, family member, or other support person. … The patient and their family member or other support person agree to report new updates related to … The patient and their family member or other support person have rapport with the clinician. … Each member of the PCA diagnostic team brings their own unique goals to the relationship.
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
    September 01, 2016 - Training and coaching on an ongoing basis • Setting standards and measuring performance • Diffusing a member … Health Share also recognizes that while a member may call with one need that is clearly explained, … Finally, Health Share’s staff includes a member navigator, who deals with complex calls that require … Over time, the person serving as the member navigator has also played a role in providing ground-level … Diffusing a member and service- oriented approach throughout the organization Health Share makes a
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
    November 01, 2017 - The Problem Achieving high levels of member satisfaction requires two ingredients:  A deep knowledge … • We will respect our members’ privacy and will not discuss member-related information in public. … Some of the interventions also improved the consistency, clarity, and timeliness of responses to member … inquiries and the availability of written member materials. …  Developed and implemented Web-based FAQ (frequently asked questions) materials, downloadable member
  19. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
    November 01, 2017 - The Problem Achieving high levels of member satisfaction requires two ingredients:  A deep knowledge … • We will respect our members’ privacy and will not discuss member-related information in public. … Some of the interventions also improved the consistency, clarity, and timeliness of responses to member … inquiries and the availability of written member materials. …  Developed and implemented Web-based FAQ (frequently asked questions) materials, downloadable member
  20. www.ahrq.gov/news/newsroom/case-studies/multicenter-0508-cdom-cp3.html
    July 01, 2018 - as a guide and then tailored estimates with functional analysis," according to an ISDH Field Staff member … One ISDH Field Staff member reports that "The suggested floor plan was helpful."

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