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www.ahrq.gov/cpi/about/nac/snac-chin.html
December 01, 2021 - SNAC Member: Marshall H. Chin, M.D.
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www.ahrq.gov/cpi/about/nac/snac-pronovost.html
December 01, 2021 - SNAC Member: Peter Pronovost, M.D., Ph.D.
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www.ahrq.gov/cpi/about/nac/snac-pancholi.html
December 01, 2021 - SNAC Member: Mamatha S. Pancholi, M.S.
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/healthplan-key-drive-diagram.pdf
June 02, 2025 - screening
• Registry is used to identify members who require annual TCD
screen
• Care manager contacts member … barriers to care and provides
assistance with transportation, other needs
• Care manager contacts member … period following
provider order to determine if TCD screen was obtained
• Care manager contacts member … and identify barriers to attending
appointments/obtaining care
Follow-Up
• Care manager contacts member … /clinic staff to obtain results
• Care manager contacts member to assist with next steps in
care,
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-survey-nw.pdf
January 01, 2014 - Staff Member Survey
Survey Logistics
3. … Staff Member Survey
Practice readiness to change
10. … Staff Member Survey
CVRC Questions
15. … Staff Member Survey
Estimating ASCVD Risk
19. … Staff Member Survey
Estimating ASCVD Risk Continued...
20.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
April 13, 2016 - Non-profit, founded in
1989 in Dayton, OH
Comprehensive,
member-centric health
and life services … • CAHPS Proxy mirror
CAHPS
• Gain deeper insight
• Understand member
feedback at a deeper … • The “why’s” behind areas of
dissatisfaction
• Target areas more effectively
to improve member … Plan
Outside-In
(Insights) Execution
Health
Partner
Satisfaction
Health
Partner
Access
Member … Experience
Access to Healthcare
Member Communications
Outcome
#1 Medicaid
Health Plan
Rating
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/d2-projectcharter.pdf
December 23, 2009 - Executive Liaison: Team Member:
Physician Liaison: Team Member:
Project Liaison: Team Member … :
Team Member: Team Member:
Team Member: Team Member:
% Time Required of Each: Executive Liaison
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d2_combo_projectcharter.docx
December 23, 2009 - Executive Liaison:
Team Member:
Physician Liaison:
Team Member:
Project Liaison:
Team … Member:
Team Member:
Team Member:
Team Member:
Team Member:
% Time Required of Each
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_3_Application_508.docx
June 02, 2025 - Are you a…
Patient
Family member of a patient
When was your care experience at this hospital? … : 1
Guide to Patient and Family Engagement :: 1
Which unit(s) provided care for you or your family member … interest areas) [NOTE: Edit the list below as appropriate for your hospital’s priorities]
Serve as a member … Please describe any specific things that doctors or hospital staff did or said while you or your family member … doctors and hospital staff could have done
differently to be more helpful while you or your family member
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_3_Application_508.pdf
June 02, 2025 - Are you a…
Patient
Family member of a patient
2. … Which unit(s) provided care for you or your family member: (check all that apply)
[Insert name of … interest areas) [NOTE: Edit the list below as appropriate
for your hospital’s priorities]
Serve as a member … Please describe any specific things that doctors or hospital staff did or said while you or your family member … doctors and hospital staff could have done
differently to be more helpful while you or your family member
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/indwelling-urinary-catheteruse/catheter-insertion/unlicensed-staff/catheter-maint-scenarios.docx
March 01, 2017 - Scenario 1
A staff member comes in to say “hi” to the resident. … As the staff member leaves the room they also do not perform proper hand hygiene. … Scenario 2
The staff member enters the resident’s room and appropriately performs hand hygiene. … The staff member checks the catheter drainage bag, touching it in the process. … Scenario 3
A staff member walks into a resident’s room and performs proper hand hygiene.
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www.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
December 01, 2022 - clinical quality (doing the right thing, at the right time, to the right patient) and the health plan member … Rates of health plan member complaints or appeals over coverage decisions.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/27-hh4m-workgroup-charter-template.docx
June 02, 2025 - If consensus cannot be reached, a vote (by majority) will be made:
· If a workgroup member misses a meeting … workgroup will decide on a case-by-case basis if a decision that is made in the absence of a workgroup member … can be revisited, permitting that workgroup member to weigh in and possibly change a decision the workgroup
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/indwelling-urinary-catheteruse/catheter-insertion/unlicensed-staff/scenario-instr.docx
March 01, 2017 - This resident can either be the CPR mannequin or another staff member who volunteer. … Scenario Answer Key
Scenario 1
A staff member comes in to say “hi” to the resident. … As the staff member leaves the room they also do not perform proper hand hygiene. … The staff member checks the catheter drainage bag, touching it in the process. … A staff member walks into a resident’s room and performs proper hand hygiene.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.docx
June 02, 2025 - solutions to help improve hospital care for others
Talk about your experiences as a patient or family member … family members
Gives feedback to the hospital based on his or her own experiences as a patient or family member … When you or your family member was in the hospital, did you think there were things we could have done … You can be an advisor if you or a family member received care at [insert hospital name] in the last 5 … What’s most important is your experience as a patient or family member.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.pdf
June 02, 2025 - solutions to help improve
hospital care for others
• Talk about your experiences as a
patient or family member … members
• Gives feedback to the hospital based on
his or her own experiences as a patient
or family member … When you or your family member was in the
hospital, did you think there were things we
could have done … You can be an advisor if you or a family
member received care at [insert hospital name]
in the last … What’s most important is your experience as a
patient or family member.
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www.ahrq.gov/research/findings/final-reports/iomracereport/reldataapd.html
May 01, 2018 - Subcommittee Member and Staff Biographies
Previous Page Next Page
Table of Contents … Subcommittee Member and Staff Biographies
E. … She is a member of the Institute of Medicine's Public Health Board and past Chair of Academy Health. … Rawlins is a liaison member of the National Vaccine Advisory Committee representing America's Health … He is a member of the National Medical Association, American College of Physicians, and the American
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-194-section-7-tables-15-18.pdf
June 02, 2025 - .
++ Among children meeting denominator criteria (n=155), no information available for 1 member (0.6% … 154 (99.4%).
+++ Among children meeting numerator criteria (n=132), no information available for 1 member … 189 (99.0%).
++ Among children meeting denominator criteria (n=155), no information available for 1 member … 154 (99.4%).
+++ Among children meeting numerator criteria (n=132), no information available for 1 member … 154 (99.4%).
+++ Among children meeting numerator criteria (n=132), no information available for 1 member
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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
May 01, 2023 - Limiting the use of the Two-Challenge Rule to situations where the patient or another team member may … In teams where it is understood and supported, it can enable any team member to raise concerns about … If you receive a challenge from another team member, it is your responsibility to acknowledge the concerns … Any team member should be empowered to “stop the line” if they sense or discover an essential safety
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www.ahrq.gov/cpi/about/organization/nac/makic.html
February 01, 2025 - NAC Member Biography: Mary Beth Flynn Makic
Mary Beth Flynn Makic, Ph.D., A.P.R.N., C.C.N.S., … Evidence-Based Practice committee for the National Association of Clinical Nurse Specialists and is an active member