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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/phone-roleplay.html
March 01, 2013 - CALLER: Can you bring all of your medicines to the phone, please? … CALLER : Do you have all of your medicines in front of you now?
PATIENT: Yes, I have them now. … We will go through your medicines one by one. … First of all, I want to make sure that the medicines you were given were the right ones. … A nurse gave me a form to sign that has my medicines on it but I can't understand it.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=18&search_api_fulltext=&sort=desc
P-HL14
Personal doctor gave easy to understand instructions about medicines … P-HL15
Personal doctor gave easy to understand explanation about possible side effects of medicines … P-HL32
Patient looked for information about how much patient would have to pay for medicines … P-HL33
Patient found information about how much patient would have to pay for medicines
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/practice.pdf
October 24, 2007 - Walker’s medicines with her.
Be sure that Ms. … Questions you may have about your medicines:
Do I have to take more pills? Will this cost me more? … Walker’s medicines with her.
Be sure that Ms.
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ce.effectivehealthcare.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - Be Safe
This guide answers common questions about getting and taking medicines and has handy forms that … will helps patients keep track of information about their medicines. … How To Create a My Medicines List
Step-by-step instructions to create A My Medicines List that reminds
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/patient-feedback-questions.docx
March 01, 2024 - visit, did anyone from this practice ask you to bring in all the prescription and over-the-counter medicines … recent visit, did anyone in this practice look at your medicine bottles and talk with you about your medicines … most recent visit, did anyone in this practice ask if you would like help remembering to take your medicines … Thinking about your most recent visit, did anyone in this practice give you a list of all your medicines … Was it easy to tell when and how to take your medicines from the list?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ahcpsample.pdf
September 01, 2012 - Mark Avery: (555) 555-5555
EACH DAY follow this schedule:
2
MEDICINES
What time … Take your medicines as prescribed. … Take your medicines as prescribed.
See your doctor and ask questions. … Plan to ALL Appointments**
After Hospital Care Plan for:Oscar SanchezDischarge Date: August 1, 2012
MEDICINES
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=7&search_api_fulltext=&sort=desc
P-HL15
Personal doctor gave easy to understand explanation about possible side effects of medicines … literacy
P-HL14
Personal doctor gave easy to understand instructions about medicines … care
P-CR8
Personal doctor talked with patient about all prescription medicines … P-CR8
Someone from doctor's office talked with respondent about all prescription medicines
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/resource/nicu/packet/apa3.html
December 01, 2013 - Speak to your baby's health care professional, and ask specific questions about your baby's medicines … Use medicines only as directed. … Learn how to give your child's medicines.
Plan ahead for extra help at home. … All medicines and feedings should be flushed in with 5 to 10 cc of warm tap water. … In fluid restricted babies flush medicines with ONLY 1 to 5 cc of warm tap water.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
March 20, 2017 - nurses
• Communication between you and your child’s doctors
• Communication about your child’s medicines … -- 5 --
Parent was asked about
child’s vitamins, herbal
medicines, and over-the-
counter medicines … about care after
leaving the hospital
-- 37 --
Providers explained how
child should take new
medicines … after leaving
the hospital
-- 39 --
Providers explained side
effects of new medicines
to be taken … Provider explained
what new medicine
was for
-- 16
-- Providers explained
side effects of new
medicines
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-e.pdf
December 29, 2017 - communication 80.8% 81.4% .57
Doctor-parent communication 82.2% 83.3% .27
Communication about medicines … communication 81.4% 80.9% .59
Doctor-parent communication 82.2% 83.3% .26
Communication about medicines
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-a.pdf
December 29, 2017 - at
N=300
Nurse-parent communication .80
Doctor-parent communication .73
Communication about medicines … Alpha*
Nurse-parent communication 3 .93
Doctor-parent communication 3 .92
Communication about medicines
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/quick.html
February 01, 2024 - My Action Plan
Help Patients Take Medicine Correctly: Tool 16
Medicine Reminder Form
Help With Medicines … Social Needs
Help Patients Pay Less for Medicine: Tool 19
Resources for Financial Assistance for Medicines … I want to be confident that I know what medicines patients are taking and how they are taking them.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=1
April 24, 2024 - literacy
C-HL17
Provider suggested ways to help patient remember to take medicines … literacy
C-HL17
Provider suggested ways to help patient remember to take medicines … literacy
C-HL15
Provider gave easy to understand instructions about medicines
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/postdiscalldoc.pdf
February 14, 2013 - Medicines
Document any medicines patient is taking that are NOT on AHCP and discharge summary:
__ … _______________________________________________________________________
Document problems with medicines … Medicines
C. Clarification of Appointments
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ahcpsample.docx
September 01, 2012 - Mark Avery: (555) 555-5555
EACH DAY follow this schedule:
MEDICINES
What time of day do I take … Avery
For my appointment on
Wednesday, August 8
th
, at 11:30 am
)
(
I have questions about:
My
medicines … · If your chest pain gets different or worse, call your doctor.
· Take your medicines as prescribed … · Avoid salty foods.
· Take your medicines as prescribed.
· See your doctor and ask questions.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
May 08, 2017 - how often did your personal doctor give you easy to understand instructions about how to take your medicines … Did you find the information you needed about how much you would have to pay for prescription medicines … Was the information about how much you would have to pay for prescription medicines easy to understand … Was there too much information about how much you would have to pay for prescription medicines? … Was the information about how much you would have to pay for prescription medicines confusing?
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-12.html
July 01, 2022 - ResourcesForYou/Consumers/ucm296593.htm—Includes tips you can use to find out about your condition, new medicines … FDA is also responsible for advancing the public's health by helping to speed innovations that make medicines … more affordable; and helping the public get the accurate, science-based information they need to use medicines … /www.safemedication.com/) provides safety tips on medications, forms to help you keep track of your medicines
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-b.pdf
December 29, 2017 - communication 80.1% 82.1% 80.1% .17
Doctor-parent communication 82.0% 82.4% 83.0% .78
Communication about medicines … communication 81.1% 81.7% 79.6% .54
Doctor-parent communication 82.3% 82.2% 83.0% .88
Communication about medicines
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.docx
March 01, 2024 - Clinicians routinely review with patients all the medicines they take, including over-the-counter medicines … routinely provides patients with updated medicine lists that describe in easy-to-understand language what medicines … Staff members discuss different methods for remembering to take medicines correctly and offer patients … Our practice assesses patients’ social needs, including their ability to pay for medicines.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - Parent was asked about child’s
prescription medicines
Parent was asked about child’s vitamins … ,
herbal medicines, and over-the-counter medicines
Providers explained how the child should take … new medicines after leaving the hospital
Providers explained side effects of new medicines
to … stay, were you asked to list or review all of the prescription
medicines your child was taking at home … , and over-the-counter medicines your child was taking at home?