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pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Hare
The SOPS Databases
Ryan Hare, M.P.P.
Lead Research Associate
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
SOPS Databases
Hospital
Year: 2022
Sites: 400
N: 206,410
Medical
Office
Year: 2022
Sites: 1,100
N: 13,277
Nursin…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
May 01, 2023 - Diagnostic Safety Resource List
Improving Diagnostic Safety in Medical Offices:
A Resource List for Users of the AHRQ Diagnostic
Safety Supplemental Item Set
I. Purpose
This document provides a list of references to websites and other publicly available resources that
medical offices can use to improve the ext…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2018 CAHPS Health Plan Survey Database
2018 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans and Medical Care
The content of this document may be used and reprinted without permission except for the following: Fe…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
April 01, 2016 - Say:
This presentation will introduce you to Communication and Optimal Resolution,
or the CANDOR process. Some organizations struggle to improve the way they
and their care teams respond to medical harm. The CANDOR process aims to
change that.
Slide 1
Say:
To get started, let’s watch this video.
Video: Do Less…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
January 01, 2015 - 2015 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2015 CAHPS Health Plan
Survey Database
2015 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans and Medical Care
AHRQ Contract No.: HHSA290201300003C
…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
January 01, 2014 - 2014 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2014 CAHPS Health Plan
Survey Database
2014 Chartbook: What Consumers Say About Their
Experiences with Their Health Plans and Medical Care
AHRQ Contract No.: HHSA290201300003C
Managed and prepared by:
Westat, Rockville, MD
Dale Shalle…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-i.pdf
July 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.I. Shared Decision-Making
Visit the AHRQ We…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-july2013.pptx
January 01, 2013 - Using Simulation to Enhance TeamSTEPPS Implementation
Using Simulation to Enhance TeamSTEPPS Implementation
July 10, 2013
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS
1
Acknowledgements
Project Sponsors
Jim Battles, PhD (AHRQ)
Heidi King, MS (DoD)
Project Team
Health Research & Educational Trust (HRET)
…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
January 01, 2013 - 2012 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
2013 CAHPS Health Plan
Survey Database
2013 Chartbook: What Consumers Say About Their
Experiences with Their Health Plans and Medical Care
AHRQ Contract No.: HHSA290201300003C
Managed and prepared by:
Westat, Rockville, MD
Dale S…
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-july2015.pptx
January 01, 2015 - Partnering with Your Malpractice Insurance Program to Improve Safety in Surgery: TeamSTEPPS as Part of a Multi-faceted Program
Partnering with Your Malpractice Insurance Program to Improve Safety in Surgery: TeamSTEPPS as Part of a Multi-faceted Program
July 8, 2015
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEP…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
April 01, 2016 - Purpose: To evaluate the extent to which current processes align with the Communication and Optimal Resolution
(CANDOR) process and includes;
■ Identifying the existing process
■ Identifying the existing outcome(s)
■ Identifying the desired outcome(s)
■ Identifying and documenting the gap(s)
Who should use t…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-nov2013.pptx
January 01, 2013 - Implementing SBAR: Improving Communication and Response Times in Critical Care Transport
Implementing SBAR: Improving Communication and Response Times
in Critical Care Transport
November 13, 2013
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS
1
Acknowledgements
Project Sponsors
Jim Battles, PhD (AHRQ)
Hei…