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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-improvement-guide.pdf
January 01, 2016 - The CAHPS® Ambulatory Care Improvement Guide
PROJECT SUMMARY
The CAHPS® Ambulatory Care Improvement Guide
The Aim
The CAHPS Health Plan Survey and the CAHPS Clinician & Group Survey are widely used by health care
providers, payers, and purchasers to assess patients’ experiences with ambulatory care. Many organi…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar05/mixed_methods.pptx
December 03, 2013 - Advanced Methods in Delivery System Research – Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement Webinar #1: Fuzzy Set Analysis
Advanced Methods Webinars:
Integrating Mixed Methods in Health Services and Delivery System Research
Presenters:
Benjamin Crabtree, PhD
Michael K. Magi…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Improving CG-CAHPS in an
Academic Medical Center
Rick Evans, MA
Senior Vice President &
Chief Experience Officer
“Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AH…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a2_combo_boardpresentation.pdf
October 01, 2015 - Board and Senior Leadership PowerPoint Presentations on the AHRQ Quality Indicators
Tool A.2 Slide 1
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
Board and Senior Leadership PowerPoint Presentations
on the AHRQ Quality Indicators
What is the purpose of this tool?…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module3/module3_pu-bestpractices_slides.pptx
November 20, 2014 - Best Practices in Pressure Injury Prevention
Best Practices in
Pressure Injury Prevention
ADD Hospital Name
Module 3
Best Practices
Best practices are those care processes—based on literature and expert opinion—that represent the best ways we currently know of preventing pressure injuries in the hospital.
AHRQ Pati…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/standalone_pdi_casestudy.pdf
December 01, 2015 - Children’s Hospital Uses AHRQ’s Pediatric QI Toolkit To Bring Physicians Together To Reduce CLABSIs
Children’s Hospital Uses AHRQ’s Pediatric QI Toolkit To Bring
Physicians Together To Reduce CLABSIs
Abstract
The Ann & Robert H. Lurie Children’s Hospital
used the tools from the Pediatric QI Toolkit – which …
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
August 01, 2022 - Skip to main content
An official website of the Department of Health and Human Services
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
January 01, 2021 - Hospital Survey on Patient Safety Culture Version 2.0
SOPS® Hospital Survey
Version: 2.0
Language: English
• For more information on getting started, selecting a sample, determining data collection
methods, establishing data collection procedures, conducting a web-based survey, and
preparing and analyzing dat…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
December 01, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
Plan for Phase Two
Tara Servati, M.P.H.
Patient Experience Specialist for the Ambulatory Care
Network, New York-Presbyterian
New York, NY
Study Phase 2
How can narrative information be reported to
practice leaders and clinic…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4d_combo_psi07-crbsi-bestpractices.pdf
May 20, 2016 - Perform time-out to verify the patient ID x2, announce procedure to be performed,
and verify that all medication
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-midwest.pdf
November 01, 2017 - EvidenceNow Executive Summary - Midwest Cooperative
Midwest Cooperative
Wisconsin
Illinois
Indiana
EvidenceNOW: Advancing Heart Health in Primary Care is an initiative of the Agency for Healthcare
Research and Quality (AHRQ) to transform health care delivery by building a critical infrastructure
to help s…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
April 01, 2014 - Tool 7, The SHARE Approach, Taking Steps Toward Cultural Competence: A Fact Sheet
The SHARE Approach
Taking Steps Toward Cultural
Competence: A Fact Sheet
Workshop Curriculum: Tool 7
The SHARE Approach is a 1-day training program developed by the Agency for Healthcare Research
and Quality (AHRQ) to help health c…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/distributed-cognition-er-nurses.pdf
August 01, 2022 - This sheet
may include information such as medications that are due, when medication should be given … established workflow, the nurse and physician go into a patient’s room together and jointly review new
medication
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
July 23, 2010 - that patients who are informed and engaged can help improve safety through “informed choices, safe medication
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - Making Informed Consent an Informed Choice:
Making Informed Consent an Informed Choice:
Training for Health Care Professionals Audio Script
Slide 1/Welcome
Welcome to:
Making Informed Consent an Informed Choice: Training for Health Care Professionals.
• This course is sponsored by the Agency for Healthcare Re…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/healthy-aging-roundtable.pdf
September 08, 2022 - themes included the use of multidisciplinary teams; health system
adoption of the 4Ms (what matters, medication … throughout
implementation
o Adopting the 4Ms, a framework for age-friendly health care15 : what matters,
medication … The focus is on providing evidence-based medication and psychosocial
treatments for common mental health … of four
evidence-based elements of high-quality care, known collectively as the 4Ms (what matters,
medication
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teamstepps.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/index.html
May 01, 2016 - Skip to main content
An official website of the Department of Health and Human Services
Careers
Contact Us
Español
FAQs
Search all AHRQ sites
Search small
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Menu
…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar02/spc_slides.pptx
June 04, 2013 - Statistical Process Control Slides
Advanced Methods in Delivery System Research –
Planning, Executing, Analyzing, and
Reporting Research on
Delivery System Improvement
Webinar #2: Statistical Process Control
Presenter: Jill Marsteller, PhD, MPP
Discussant: Stephen Alder, PhD
Moderator: Cindy Brach, MPP
Sponsored b…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
April 05, 2018 - Teach-Back
Teach-Back
Teach-Back: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Teach-Back
Role Play Scenario 1
Facilitator Instructions
1. As facilitator, play the role of the patient.
2. Request a volunteer to play the role of the clinici…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
January 01, 2012 - Coordination
Understanding the Factors that Affect Care Coordination
May 2012 Podcast
Speaker
Melinda Karp, Director of Strategic Planning and Development for the Massachusetts Health Quality
Partners (MHQP)
Moderator
Carla Zema, PhD, Consultant, CAHPS User Network; Assistant Professor of Economics an…