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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
September 01, 2010 - PCMH Fact Sheet
Consumer Assessment of
Healthcare Providers and Systems
Developing a CAHPS® Clinician & Group Survey to Measure the Medical Home
The patient-centered medical home (PCMH) is a model for delivering primary
care that is patient–centered, comprehensive, coordinated, accessible, and
continuously im…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - When a mistake that could have harmed the patient is
corrected BEFORE the medication leaves the pharmacy … When a mistake that could have harmed the
patient is corrected BEFORE the medication leaves the
pharmacy … When a mistake that could have harmed the
patient is corrected BEFORE the medication leaves the
pharmacy … When a mistake that could have harmed the
patient is corrected BEFORE the medication leaves the
pharmacy
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pdf
July 01, 2012 - communication with the patient or family is
important, such as intake, transitions in care, discharge, and
medication … Examples include asking patients to tell how they will take their
medication when they get home or how
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/implguide_0.pdf
March 01, 2006 - Examples of
processes include (a) admitting a patient, (b) administering a medication, and (c) transferring
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - 2017 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2017 CAHPS Health Plan Survey Database
2017 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans and Medical Care
The content of this document may be used and reprinted without permission except for the f…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2019 CAHPS Health Plan Survey Database
2019 Chartbook
What Consumers Say About Their Experiences With Their
Health Plans and Medical Care
This document is in the public domain and may be used and reprinted without permission in the United …
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monahrq.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-5/slides.html
September 01, 2017 - Skip to main content
An official website of the Department of Health and Human Services
Careers
Contact Us
Español
FAQs
Search all AHRQ sites
Search small
Search
Menu
…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
May 01, 2017 - The CAHPS Ambulatory Care Improvement Guide: Why Improve Patient Experience?
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 2: Why Improve Patient Experience?
Visit the AHRQ Website for the full Guide.
May 2017 (updated)
https://www.ahrq.gov/cahps/qua…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module3/module3_pu-bestpractices.docx
June 12, 2018 - He developed difficulty swallowing after his usual Parkinson’s medication schedule was inadvertently
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
February 09, 2006 - One of our interns had a pretty aggressive medication counseling technique that could scare any patient … out of taking their medication, because the explanation of the potential side effects was just scary … aggressive counseling, with the intern we returned to that patient to ensure the patient understood the medication … And if I don't receive an acceptable response, I continue to further question it and not release the medication
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cap-toolkit/pc-workflowdiagrams.pdf
January 01, 2018 - Primary Care Workflow Diagrams
Primary Care
Workflow Diagrams
Patient arrives.
Patient in the EHR?
Patient completes
paperwork.
Front desk flags patient
in EHR as ready for
room.
MA available?
Waiting room.
MA takes temp, RR,
oxgen saturation, and
BP.
MA flags patient in EHR
as ready to be seen.
Pro…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
January 01, 2020 - 2020 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2020 CAHPS Health Plan Survey Database
2020 Chartbook
What Consumers Say About Their Experiences With Their
Health Plans and Medical Care
This document is in the public domain and may be used and reprinted without permission in the United St…
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
March 13, 2013 - Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook)
Key Takeaways
Hospital leaders have a critical role in creating and sustaining a supportive environment for patient and family engagement.
Leaders make a commitment to patient and family engagement by:
Modeling partnerships with patie…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - CAHPS Clinician & Group Survey Version 3.0 Overview
6/17/2015
www.cahps.ahrq.gov
Page 1
CAHPS® Clinician & Group Survey and Instructions
An Overview of Version 3.0 of the CAHPS Clinician & Group Survey
The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and
optional suppleme…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_7.pdf
October 01, 2016 - Medication
reconciliation or
management
Nurses with providers checking medication titration.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - was told (please check all that apply):
q Do nothing
q The result was normal
q Continue my same medication … or treatment
q Change my medication or treatment
q Return to the office for more tests ___________
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2018 CAHPS Health Plan Survey Database
2018 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans and Medical Care
The content of this document may be used and reprinted without permission except for the following: Fe…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
January 01, 2015 - 2015 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2015 CAHPS Health Plan
Survey Database
2015 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans and Medical Care
AHRQ Contract No.: HHSA290201300003C
…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
January 01, 2014 - 2014 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2014 CAHPS Health Plan
Survey Database
2014 Chartbook: What Consumers Say About Their
Experiences with Their Health Plans and Medical Care
AHRQ Contract No.: HHSA290201300003C
Managed and prepared by:
Westat, Rockville, MD
Dale Shalle…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/rosenbloom.pdf
December 19, 2014 - Disseminating Adapted Diabetes Evidence to Clinicians Through a Patient Portal
Research to Help Underserved Populations
Innovative Adaptation and Dissemination of AHRQ Comparative Effectiveness
Research Products
Disseminating Adapted Diabetes Evidence to Clinicians Through a Patient Portal
Description
The…