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  1. monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pdf
    July 01, 2012 - communication with the patient or family is important, such as intake, transitions in care, discharge, and medication … Examples include asking patients to tell how they will take their medication when they get home or how
  2. monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/implguide_0.pdf
    March 01, 2006 - Examples of processes include (a) admitting a patient, (b) administering a medication, and (c) transferring
  3. monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsacknowledgments.pdf
    October 30, 2009 - Microsoft PowerPoint - 20080808 TeamSTEPPS-RRS_Instructor Guide.ppt 53TeamSTEPPS | Rapid Response Systems Slide Rapid Response SystemsACKNOWLEDGMENTS Several organizations have collaborated to design, pilot, and further refine TeamSTEPPS™ to make it available for all healthcare organizations. Many individuals …
  4. monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cap-toolkit/ed-workflowdiagrams.pdf
    January 01, 2018 - Emergency Department Workflow Diagrams Emergency Department Workflow Diagrams Ambulatory patient arrives. Provider assigns patient to self and evaluates patient. Diagnostic testing including labwork and chest x-ray. Diagnosis CAP? Pursue other diagnoses. Inpatient treatment warranted? Based on clin…
  5. PCMH Fact Sheet (pdf file)

    monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
    September 01, 2010 - PCMH Fact Sheet Consumer Assessment of Healthcare Providers and Systems Developing a CAHPS® Clinician & Group Survey to Measure the Medical Home The patient-centered medical home (PCMH) is a model for delivering primary care that is patient–centered, comprehensive, coordinated, accessible, and continuously im…
  6. monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module3/module3_pu-bestpractices.docx
    June 12, 2018 - He developed difficulty swallowing after his usual Parkinson’s medication schedule was inadvertently
  7. monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2019 CAHPS Health Plan Survey Database 2019 Chartbook What Consumers Say About Their Experiences With Their Health Plans and Medical Care This document is in the public domain and may be used and reprinted without permission in the United …
  8. monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
    January 01, 2017 - 2017 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2017 CAHPS Health Plan Survey Database 2017 Chartbook: What Consumers Say About Their Experiences With Their Health Plans and Medical Care The content of this document may be used and reprinted without permission except for the f…
  9. monahrq.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-5/slides.html
    September 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  10. monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
    May 01, 2017 - The CAHPS Ambulatory Care Improvement Guide: Why Improve Patient Experience? The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 2: Why Improve Patient Experience? Visit the AHRQ Website for the full Guide. May 2017 (updated) https://www.ahrq.gov/cahps/qua…
  11. monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
    May 01, 2017 - Fetal Monitoring (EFM) • Slide Presentation & Facilitator Notes • Tool: Safe EFM Pocket Card Safe Medication … Study UNDERTAKING CHANGE Standardizing Oxytocin Administration Oxytocin is listed as a high-risk medication … by the Institute for Safe Medication Practices and is used daily on the L&D unit. … tasks, such as changes to the electronic health record (EHR) or changes to the standard dosage of medication … Team activities included creating a standardized obstetric hemorrhage cart and changing the medication
  12. monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
    May 01, 2017 - Fetal Monitoring (EFM) • Slide Presentation & Facilitator Notes • Tool: Safe EFM Pocket Card Safe Medication … Study UNDERTAKING CHANGE Standardizing Oxytocin Administration Oxytocin is listed as a high-risk medication … by the Institute for Safe Medication Practices and is used daily on the L&D unit. … tasks, such as changes to the electronic health record (EHR) or changes to the standard dosage of medication … Team activities included creating a standardized obstetric hemorrhage cart and changing the medication
  13. monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cap-toolkit/pc-workflowdiagrams.pdf
    January 01, 2018 - Primary Care Workflow Diagrams Primary Care Workflow Diagrams Patient arrives. Patient in the EHR? Patient completes paperwork. Front desk flags patient in EHR as ready for room. MA available? Waiting room. MA takes temp, RR, oxgen saturation, and BP. MA flags patient in EHR as ready to be seen. Pro…
  14. monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
    December 01, 2017 - was told (please check all that apply): q Do nothing q The result was normal q Continue my same medication … or treatment q Change my medication or treatment q Return to the office for more tests ___________
  15. monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
    January 01, 2020 - 2020 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2020 CAHPS Health Plan Survey Database 2020 Chartbook What Consumers Say About Their Experiences With Their Health Plans and Medical Care This document is in the public domain and may be used and reprinted without permission in the United St…
  16. monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
    March 13, 2013 - Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook) Key Takeaways Hospital leaders have a critical role in creating and sustaining a supportive environment for patient and family engagement. Leaders make a commitment to patient and family engagement by: Modeling partnerships with patie…
  17. monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
    January 01, 2015 - CAHPS Clinician & Group Survey Version 3.0 Overview 6/17/2015 www.cahps.ahrq.gov Page 1 CAHPS® Clinician & Group Survey and Instructions An Overview of Version 3.0 of the CAHPS Clinician & Group Survey The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and optional suppleme…
  18. monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
    January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2018 CAHPS Health Plan Survey Database 2018 Chartbook: What Consumers Say About Their Experiences With Their Health Plans and Medical Care The content of this document may be used and reprinted without permission except for the following: Fe…
  19. monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
    January 01, 2015 - 2015 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2015 CAHPS Health Plan Survey Database 2015 Chartbook: What Consumers Say About Their Experiences With Their Health Plans and Medical Care AHRQ Contract No.: HHSA290201300003C …
  20. monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
    January 01, 2014 - 2014 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2014 CAHPS Health Plan Survey Database 2014 Chartbook: What Consumers Say About Their Experiences with Their Health Plans and Medical Care AHRQ Contract No.: HHSA290201300003C Managed and prepared by: Westat, Rockville, MD Dale Shalle…

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