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ahrqpubs.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/slides.html
September 01, 2017 - Skip to main content
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ahrqpubs.ahrq.gov/downloads/pub/advances2/vol3/advances-king_1.pdf
April 07, 2008 - TeamSTEPPS™: Team Strategies and Tools to Enhance Performance and Patient Safety
TeamSTEPPS™: Team Strategies and Tools to
Enhance Performance and Patient Safety
Heidi B. King, MS, CHE; James Battles, PhD; David P. Baker, PhD; Alexander Alonso, PhD;
Eduardo Salas, PhD; John Webster, MD, MBA; Lauren Toomey, RN,…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
September 05, 2012 - Slide 1
Implementing Team Approaches
for Improving Diabetes Care in Health Centers
Hector P. Rodriguez, PhD, MPH (hrod@berkeley.edu)
UC Berkeley School of Public Health
iCARE (Innovative Care Approaches through Research & Education)
Acknowledgements
Other Research Team Members (University of California and RA…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cap-toolkit/ed-workflowdiagrams.pdf
January 01, 2018 - Emergency Department Workflow Diagrams
Emergency Department
Workflow Diagrams
Ambulatory patient
arrives.
Provider assigns
patient to self and
evaluates patient.
Diagnostic testing
including labwork and
chest x-ray. Diagnosis
CAP?
Pursue other
diagnoses.
Inpatient treatment
warranted? Based on
clin…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
September 01, 2010 - PCMH Fact Sheet
Consumer Assessment of
Healthcare Providers and Systems
Developing a CAHPS® Clinician & Group Survey to Measure the Medical Home
The patient-centered medical home (PCMH) is a model for delivering primary
care that is patient–centered, comprehensive, coordinated, accessible, and
continuously im…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - When a mistake that could have harmed the patient is
corrected BEFORE the medication leaves the pharmacy … When a mistake that could have harmed the
patient is corrected BEFORE the medication leaves the
pharmacy … When a mistake that could have harmed the
patient is corrected BEFORE the medication leaves the
pharmacy … When a mistake that could have harmed the
patient is corrected BEFORE the medication leaves the
pharmacy
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - 2017 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2017 CAHPS Health Plan Survey Database
2017 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans and Medical Care
The content of this document may be used and reprinted without permission except for the f…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2019 CAHPS Health Plan Survey Database
2019 Chartbook
What Consumers Say About Their Experiences With Their
Health Plans and Medical Care
This document is in the public domain and may be used and reprinted without permission in the United …
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ahrqpubs.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-5/slides.html
September 01, 2017 - Skip to main content
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
May 01, 2017 - The CAHPS Ambulatory Care Improvement Guide: Why Improve Patient Experience?
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 2: Why Improve Patient Experience?
Visit the AHRQ Website for the full Guide.
May 2017 (updated)
https://www.ahrq.gov/cahps/qua…
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ahrqpubs.ahrq.gov/news/newsroom/case-studies/201501.html
March 01, 2015 - Skip to main content
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module3/module3_pu-bestpractices.docx
June 12, 2018 - He developed difficulty swallowing after his usual Parkinson’s medication schedule was inadvertently
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
February 09, 2006 - One of our interns had a pretty aggressive medication counseling technique that could scare any patient … out of taking their medication, because the explanation of the potential side effects was just scary … aggressive counseling, with the intern we returned to that patient to ensure the patient understood the medication … And if I don't receive an acceptable response, I continue to further question it and not release the medication
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ahrqpubs.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
December 01, 2017 - Skip to main content
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cap-toolkit/pc-workflowdiagrams.pdf
January 01, 2018 - Primary Care Workflow Diagrams
Primary Care
Workflow Diagrams
Patient arrives.
Patient in the EHR?
Patient completes
paperwork.
Front desk flags patient
in EHR as ready for
room.
MA available?
Waiting room.
MA takes temp, RR,
oxgen saturation, and
BP.
MA flags patient in EHR
as ready to be seen.
Pro…
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ahrqpubs.ahrq.gov/funding/process/study-section/peerdesc.html
July 01, 2017 - Skip to main content
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ahrqpubs.ahrq.gov/practiceimprovement/delivery-initiative/casalino/index.html
December 01, 2017 - Skip to main content
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ahrqpubs.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar03/logicmodelsl.html
July 01, 2013 - Skip to main content
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ahrqpubs.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Skip to main content
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
January 01, 2020 - 2020 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2020 CAHPS Health Plan Survey Database
2020 Chartbook
What Consumers Say About Their Experiences With Their
Health Plans and Medical Care
This document is in the public domain and may be used and reprinted without permission in the United St…